The Free Toaster

thefreetoaster

Insights and interviews at the intersection of consumer lending, marketing, and technology. Hosted by Carlos Caro, co-founder at The Free Toaster and Managing Partner at New Market Growth, a growth agency for consumer lenders.

  1. 19H AGO

    E049 - Deep Dive With Zak Ali, General Manager of Finder's US Business

    Zak Ali runs the US business at Finder, the financial comparison site that started in Australia in 2006 and launched stateside in 2015. Lending now drives roughly 40–50% of Finder US revenue across personal loans, business loans, and earned wage access. In this conversation, Zak pulls back the curtain on how a major comparison publisher actually thinks — about Google's SEO meltdown, the reality of CPA negotiations, why YouTube has become Finder's secret weapon, and what separates the lenders who scale into category leaders from the ones who fizzle out. We also get into the part most operator conversations skip: building a personal brand while running a P&L. Zak shares his routine, his stack (he's a Claude Code power user), and how he measures whether any of it is actually working. ***** If the B2B founder-led marketing event we talked about is up your alley, register here. It's happening next week on Tuesday May 12th!   https://luma.com/aic-ny-5-12 ***** Sign up for The Free Toaster Newsletter: www.thefreetoaster.com ***** To support The Free Toaster Podcast, please visit our sponsors:   Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=may   Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    1h 32m
  2. 2D AGO

    E048 - Q&A on Application Friction - Nick interviews Carlos

    Nick Madrid interviews Carlos Caro live at the Fintech Summit in NYC on April 28th.   On the heels of a Curated Table Event on April 27th (sponsored by Spinwheel), Nick bumped into Carlos at the Fintech Summit and did a short Q&A on how lenders eliminate friction from their application flows. ****** To support The Free Toaster Podcast, please visit our sponsors:   Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=may   Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    12 min
  3. 5D AGO

    News Pod #16 - OnePay, Credit One x Bright Money, and Aven's BTC Play

    Carlos flies solo this week (Nick is wheels-up from NYC to SF after FinTech Week) to break down three stories from this week's newsletter: OnePay's no-deposit credit builder card, Credit One Bank's embedded integration with Bright Money, and Aven's new Bitcoin-backed Visa with credit limits up to $1M. He also opens up the floor on five format ideas for the September 23rd Affiliate Marketing Summit for Lenders event in San Francisco and wants your vote. The Free Toaster publishes every Wednesday at thefreetoaster.com, curating the strongest stories at the intersection of consumer lending, marketing, and technology, so you can stay informed without slogging through ten newsletters and an off-topic LinkedIn feed. ****** To support The Free Toaster Podcast, please visit our sponsors:   Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr   Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    10 min
  4. APR 24

    News Pod #15 - OpenAI Acquires Hiro Finance

    Carlos and Nick expand on the headline story from this week’s Newsletter. And they speculate on what this might mean for consumer lending distribution platforms. https://open.substack.com/pub/thefreetoaster/p/openai-doubles-down-hiro-finance?utm_campaign=post-expanded-share&utm_medium=web   ***** To support The Free Toaster Podcast, please visit our sponsors:   Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr   Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/     New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    19 min
  5. APR 17

    News Pod #14 - Wells Fargo Books 631,000 New Credit Card Accounts in Q1 2026 - How Did They Do It?

    Carlos and Nick try to make sense of Wells Fargo's 60% YOY increase in new credit card customer bookings. They covered this story in Wednesday's Newsletter and they dig deeper into potential sources of their growth: https://www.thefreetoaster.com/p/wells-fargo-books-631000-new-credit     Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.  The events they mentioned on the show: Private Dinner - Eliminating Friction from Marketing Funnels: https://luma.com/733al355   FTW: The Official New York Fintech Week Conference | April 28–30 https://luma.com/FTW_NYC26     ***** To support The Free Toaster Podcast, please visit our sponsors:   Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr   Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/     New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    11 min
  6. APR 15

    E047 - Eliminating Friction in the Lending Funnel, with Rachael Olson, Former Head Of Product Strategy at Discover

    Rachael Olson spent years running product strategy on Discover's $6 billion personal loan business, and she joins the show to walk through a real lender's application from marketplace click all the way to the hard pull, screen by screen. Using a hypothetical billion-dollar lender for round numbers, Rachael shows why the highest-leverage work isn't always at the top of the funnel. A 3% lift in soft-pull submit is worth $50M. Another 3% at hard-pull submit adds $80M. That's $130M+ of upside before anyone touches the credit box. The teardown gets specific. Forced email verification before any offer is shown. Rent-or-own and vehicle questions that the soft pull will answer anyway. A long pre-soft-pull confirmation page surfacing stale data the borrower doesn't remember entering, including education and net worth. After the offer, a wall of tooltips, footnotes, and filters that could induce decision paralysis. And the origination fee: a $16,900 loan that funds at $14,872, is disclosed towards the end of the process and came as a surprise. Carlos and Rachael also dig into why mobile starters finish on desktop, why "more data is always better" breaks down once you account for the customers you scare off, and how to actually A/B test your way through changes that touch credit, compliance, and engineering at once. ***** Want to meet Rachel and Carlos in New York? If you'd like to discuss eliminating friction in application funnels with your peers, The Free Toaster in hosting a private dinner in New York City on April 27th to facilitate that discussion. And we'll be there! Register for the event here: https://luma.com/733al355 ***** Find Rachel Olson on LinkedIn https://www.linkedin.com/in/rachael-olson-7b13525/   Find Carlos Caro on LinkedIn https://www.linkedin.com/in/the-carlos-caro/

    1h 9m
  7. APR 11

    News Pod #13 - Experian No Ding Decline, American + Citi CoBrand, and Cash App P2P News

    Carlos and Nick welcome Amanda Braslow to the show as the newest partner in the business and GM of events. Amanda brings fifteen years from Capital One, most of it in the co-brand trenches. Her first big project putting together the Free Toaster Affiliate Marketing Summit on September 23rd in San Francisco at the Exploratorium.  Three stories this week. First, Experian extended its no-ding decline feature from credit cards into personal loans. Rakesh at Experian gave us an exclusive data point: over 40 percent of cards and loans acquired through the marketplace now come through no-ding, even though the partner roster seems to be still filling in. Carlos's take for fintech lenders is simple. Get on the phone with Experian and Credit Karma, understand how no-ding and the Karma Guarantee actually work, and get enabled. Second, Citi and American Airlines are deepening their nearly forty-year co-brand partnership, with Citi branding going up at Admirals Club entrances in Chicago, Dallas, LA, and Miami. Amanda reads this as much more than a logo refresh. American ran a real RFP, dropped Barclays as a second issuer, and Citi almost certainly paid up to lock in solo status and plant a flag for Strada Elite in the premium lounge wars. Third, Cash App rolled out buy now, pay later on peer-to-peer transfers. Send $25 or more in the last 30 days and you can convert it to a six-week installment plan at a 7.5 percent fee. Nick flags the distribution implications of 59 million monthly transacting users getting BNPL rails, and the group riffs on where this goes next. Amanda's prediction: DraftKings in your inbox offering to finance your next bet. Carlos notes the WSOP is now taking up to $10,000 in buy-ins on credit cards with no fee. Someone is going to get hurt at the end of this, and card issuers should be watching the gambling MCCs closely. Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** To support The Free Toaster Podcast, please visit our sponsors: A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=apr     A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    19 min
  8. APR 4

    E046 - Affiliate Marketing For Deposit Accounts - With Alana Levine, CRO at Fintel Connect

    Deposits aren't loans. That sounds obvious, but the implications for affiliate marketing are anything but. Alana Levine joins Carlos Caro to break down how affiliate marketing works on the deposit side of the house: different unit economics, different optimization cadence, different failure modes, and a compliance environment that will humble anyone coming over from lending. Topics include how CP1K pricing works and why CPAs for high yield savings have more than doubled in the past year, what the application funnel looks like for best-in-class deposit products versus regional banks still figuring it out, why younger consumers are stickier depositors than boomers (counterintuitive but true), how Fintel runs daily budget pacing to hit billion-dollar quarterly deposit targets, and what a fintech needs to have figured out before touching affiliate at all. Alana also shares her take on the publisher landscape, the emerging LLM visibility play that's changing sponsored content strategy, and why a one-basis-point rate discrepancy on a publisher page can end up in a regulatory inquiry. If you work in lending and have always wondered how the other side operates — this one's for you.   Contact Alana at: alana@fintelconnect.com   ***** To support The Free Toaster Podcast, please visit our sponsors:   Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

    51 min

About

Insights and interviews at the intersection of consumer lending, marketing, and technology. Hosted by Carlos Caro, co-founder at The Free Toaster and Managing Partner at New Market Growth, a growth agency for consumer lenders.

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