The Future of Technology in Staffing with Tim Ratliff, Senior Director of Technology and Innovation at Skillwork

Summary

In this conversation, Tim Ratliff, Senior Director of Technology and Innovation at Skillwork, shares insights on adapting corporate experience to a small business, evaluating technology needs, balancing technology with human interaction, and monitoring technology adoption. Tim emphasizes the importance of understanding pain points in the staffing process and the future opportunities for technology in enhancing client and candidate engagement.

Chapters

02:47 Adapting Corporate Experience to a Small Business

05:30 Evaluating Technology Needs and Implementation

07:29 Balancing Technology and Human Interaction

10:27 Monitoring Technology Adoption and ROI

12:55 Future Opportunities in Staffing Technology

15:46 Advice and Personal Insights from Tim

Key Highlights

• Understanding the need for technology is crucial before implementation.

• Employee feedback is essential in identifying pain points.

• Technology should enhance, not replace, human interaction.

• Monitoring technology adoption is vital for assessing effectiveness.

• ROI can be measured in employee satisfaction, not just dollars.

• The staffing industry must focus on both talent and client engagement.

• Future opportunities lie in improving communication and feedback mechanisms.

Links to any books, podcasts, tools, events

The Goal: A Process of Ongoing Improvement, by Eliyahu M. Goldratt and Jeff Cox

https://www.goodreads.com/book/show/113934.The_Goal

Skunk Works: A Personal Memoir of My Years at Lockheed, by Ben R. Rich and Leo Janos

https://www.goodreads.com/book/show/101438.Skunk_Works

Social media and website links

Skillwork at skillwork.com

Tim Ratliff on Linkedin https://www.linkedin.com/in/tiratliff/

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