The Ivory Script

The Essence Society

The Ivory Script is a hospitality forward podcast hosted by Hannah Fitzgerald of Renew Coffee and Uneeke Armani of Armani Events, co-founders of The Essence Society. Inspired by Unreasonable Hospitality, the show features candid conversations with women leaders and creatives about leadership, identity, faith, and resilience. Together they unpack the unseen emotional labor of hospitality, what it costs to serve well, and how women can build meaningful careers without losing themselves in the process.

Episodes

  1. Sep 23

    Why This Interior Designer Quit for a More People-Driven Business

    Natalie Horan, founder of Authentic Meetings and Incentives, shares how she went from interior design into the world of incentive travel, meetings, and group experiences. The conversation focuses on what it really takes to source the right hotels, cruise lines, and destinations, plus why in-person networking still drives the travel industry. We also discuss the difference between buyers and suppliers, how hospitality shows up in luxury travel, and why relationships, mentorship, and trust matter more than polish. Key topics Natalie shares how a background in interior design led her into events and group travel after helping with conference design workWe discuss what Authentic Meetings and Incentives does, especially sourcing for corporate groups, incentive trips, and meetingsNatalie explains the difference between buyer-side and supplier-side work in travelIn this episode, she breaks down why in-person networking at events like IMEX and SITE matters so muchWe discuss how she evaluates whether a hotel, cruise line, or destination truly matches a client’s expectationsNatalie shares why cruising, especially river cruising, is such a common fit for group travelWe talk about hospitality as making people feel welcomed, valued, and part of somethingNatalie explains how mentorship, curiosity, and asking questions helped her build a career without formal training in travelWe discuss incentive travel as a powerful employee motivation tool and why it can work better than cash bonusesNatalie shares that her personal creative outlet is abstract art, and how it grew out of frustration with the state of the world

About

The Ivory Script is a hospitality forward podcast hosted by Hannah Fitzgerald of Renew Coffee and Uneeke Armani of Armani Events, co-founders of The Essence Society. Inspired by Unreasonable Hospitality, the show features candid conversations with women leaders and creatives about leadership, identity, faith, and resilience. Together they unpack the unseen emotional labor of hospitality, what it costs to serve well, and how women can build meaningful careers without losing themselves in the process.