The Julie Parker Practice Success Podcast

Julie Parker
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  • MANAGEMENT
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Listen to discover management insights and strategies for a successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve greater success. 

  1. DEC 8

    Ep #163. Resourcefulness: Your Practice's Secret Superpower

    Struggling to find great candidates, grow patient numbers, or solve practice challenges? Before you tell yourself "we don't have enough resources", consider this: what if the problem isn't a lack of resources, but a lack of resourcefulness?  In this episode, we explore what true resourcefulness looks like in your practice and why approaching challenges with genuine resourcefulness, rather than your usual one or two strategies, leads to swifter and greater outcomes.  Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    20 min

  2. OCT 22

    Ep #162: Why Asking for a 3-Minute Video Can Transform Your Dental Hiring Process

    Hiring for a dental practice isn’t about volume - it’s about finding the right person. In this episode, I explore how a simple 3-minute video request from job applicants can radically improve your hiring process.  Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    27 min

  3. OCT 14

    Ep #161. Dr Roslyn Franklin: How to make sure your team are up to date on the new infection control standards

    In this episode, Julie speaks with Dr Ros Franklin of Amalgamate Consulting about the updated Australian Standard AS 5369:2023, now legislated in NSW for dental practices reprocessing instruments.  Ros explains the practical implications, common compliance gaps, and the importance of unified infection control protocols.  Learn how practices can prepare, train their teams, and conduct effective risk assessments to create a safer, more compliant environment. Contact Ros via her website: https://www.amalgamate.com.au/ Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    34 min

  4. SEP 22

    Ep #160: Do dental practices really need to post on social media so much?

    In this episode, I explore a question that’s been on my mind – do we really need to post so much on social media to grow a successful dental practice?  I share what I’ve seen across a wide range of practices, from those pouring thousands into digital ads to those thriving without any online marketing at all.  I talk about the different types of patients – transients, loyals, and perpetuals – and why understanding who you're trying to attract is key to choosing the right marketing strategy.  If your goal is to build a long-term, stable patient base, especially in a general dental setting, then this episode will help you rethink where your marketing time and money are best spent. Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    33 min

  5. AUG 24

    Ep #159. Ashley Latter on Going from Rapport to Results: The Ethical Approach to Patient Conversations

    I had the absolute pleasure of speaking with Ashley Latter, internationally recognised dental communication coach and author of The Perfect Dental Consultation and Don't Wait for the Tooth Fairy.  Ashley shares the story of how he came to focus on ethical communication and sales in dentistry, the essential role rapport and trust play in treatment acceptance, and why the whole team—not just the dentist—must be on the same page for success. Whether you're a practice owner, team member, or dental associate, you'll come away with actionable steps to improve patient communication, build deeper relationships, and ultimately serve patients more effectively. Find out more about Ashley and purchase his books via his website: https://www.ashleylatter.com/ Ashley is returning to Australia in March 2026 for his two-day Ethical Sales and Communication course and a one-day reception workshop. Go here for more information: https://shorturl.at/2OPgC Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    55 min

  6. AUG 15

    Ep #158: Why Overcoming Rejection Unlocks Your Professional Growth with Toni Everard

    In this episode, I speak with business alignment coach and NLP master trainer Toni Everard about uncovering and overcoming the beliefs that limit personal and professional growth.  We explore how purpose can be found in everyday curiosity and service, why rejection is more about the other person than about you, and how reframing sales as service can transform patient communication in dental practices.  Toni shares practical insights on handling patient objections, presenting treatment plans in plain language, and creating perceived value that inspires commitment.  The conversation also covers the importance of integrity, focusing on the client’s needs, and building resilience by stepping into discomfort.  Reach out to Toni via her website: https://tonieverard.com/ and LinkedIn: https://www.linkedin.com/in/tonieverard/ Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    1h 8m

  7. AUG 10

    Ep #157: Why Rural Dentistry Could Transform Your Career with Dr Steph Mulcahy

    In this conversation, Steph shares her journey from taking over an established practice to transforming it into a thriving, multi-service clinic. She discusses the unique opportunities and challenges of rural dentistry, including expanding clinical skills, building strong community relationships, and attracting the right team members.  Steph also introduces her upcoming rural dentistry retreat, designed to showcase the professional, personal, and lifestyle benefits of working outside metropolitan areas. Go here for more information about this powerful event: https://www.eventbrite.com/e/remote-rural-dental-practice-create-a-career-with-impact-and-reward-tickets-1291203748169?aff=oddtdtcreator Listeners will gain insights into practice growth, recruitment, and why stepping outside your comfort zone can open unexpected doors in both career and life. Get in contact with Dr Steph through this email: hello@dntlcode.com.au and, go to the DNTLCODE website here: https://dntlcode.com.au/ Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    35 min

  8. JUL 11

    Ep #156: The Truth About Floor Maintenance in Dental Practices

    In this episode, Aaron Kelly address a common misconception in dental practices: the belief that floors require frequent strip-and-seal treatments to remain clean and presentable. Aaron explains that, in reality, many dental floors don’t need such harsh and costly procedures but instead benefit greatly from a professional deep clean. Beyond infection control, Julie and Aaron discuss how clean, well-maintained flooring plays a crucial role in the image a practice projects to both new and existing patients.  This conversation offers essential insights for any dental practice seeking to protect flooring investments, enhance patient perceptions, operate sustainably, and maintain a pristine, professional space without unnecessary expense or waste. Get in touch with Premrest here: https://www.premrest.com.au/ Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

    48 min
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Listen to discover management insights and strategies for a successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve greater success. 

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