The Learning Experience Ops Show

Jackrabbit Learning Experience

The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond. Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet. At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.

  1. Episode 19: Already Smarter Than You Think- Jeff Bergin on the Beliefs That Block Learning and the Strategies That Actually Move People Forward

    قبل يومين

    Episode 19: Already Smarter Than You Think- Jeff Bergin on the Beliefs That Block Learning and the Strategies That Actually Move People Forward

    Summary In this conversation, Jason Gorman and Dr. Jeff Bergen discuss the evolving landscape of learning, the importance of self-regulation, and the impact of AI on education. They explore the challenges learning professionals face, including fear and misconceptions, and emphasize the need for effective measurement of learning outcomes. Dr. Bergen shares insights from his book 'Already Smarter' and highlights the significance of actionable strategies for learners. The discussion also touches on the future of learning design and the essential skills needed for lifelong learning. Takeaways The pace of change in learning is accelerating. Self-regulation is crucial for effective learning. Fear and misconceptions often hinder learning. AI can enhance the measurement of learning impact. Learning happens in various forms every day. The role of learning designers is evolving with AI. Effective learning requires actionable strategies. Lifelong learning is becoming a necessity. Coaching and mentoring are vital for skill development. Understanding learner needs is essential for success. Watch the full episode Episode 19: Already Smarter Than You Think- Jeff Bergin on the Beliefs That Block Learning and the Strategies That Actually Move People Forward

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  2. Episode 18: What Happens When a 2000 Course Audit Takes 90 Minutes?- Louis NeJame on the Early Evidence That Freeing Up Time Actually Unlocks More Demand for Real Expertise

    ٢٤ أبريل

    Episode 18: What Happens When a 2000 Course Audit Takes 90 Minutes?- Louis NeJame on the Early Evidence That Freeing Up Time Actually Unlocks More Demand for Real Expertise

    Summary: In this episode of the Learning Experience Operations Show, Jason Gorman interviews Louis NeJame, co-founder and CEO of Bevel, an AI-powered platform built for higher ed instructional design teams. They explore what happens when instructional designers spend 60 to 70 percent of their time on operational tasks like course audits, accessibility fixes, and content maintenance instead of actual learning design. Louis shares how his background in strategy consulting at Titan Partners and AI product development at McGraw-Hill led him to build Bevel, and how conducting over 200 interviews with higher ed instructional designers revealed a massive misallocation of talent. The conversation covers the tension between what AI can do and what it should do in education, how automating tedious quality checks is already unlocking demand for the relational and strategic work that matters most, and why the entry-level job market disruption from AI will reshape higher education itself. Louis also reflects on the philosophical difference between finite and infinite games and how that shapes his approach to building in ed tech. Takeaways: 60 to 70 percent of instructional designers' time goes to operational tasks, not learning design Just because AI can do something doesn't mean it should Change management is the hard part, not building course materials Automating audits increases demand for designers rather than replacing them Baseline AI literacy is a prerequisite for productive strategy conversations Quality checks now cost near zero, shifting evaluation from summative to formative AI job market disruption will ripple directly through higher education Existing courses need competency mapping too, not just new programs Instructional designers are positioned to be change agents during this disruption The pace of AI change is outrunning society's adaptive systems Watch the full episode: What Happens When a 2000 Course Audit Takes 90 Minutes?- Louis NeJame on the Early Evidence That Freeing Up Time Actually Unlocks More Demand for Real Expertise

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  3. Episode 17: Tinder for L&D, 12 Years of Data- Donald Taylor on What Learning Professionals Think Is Hot and How Often They Are Wrong

    ١٣ أبريل

    Episode 17: Tinder for L&D, 12 Years of Data- Donald Taylor on What Learning Professionals Think Is Hot and How Often They Are Wrong

    Summary In this episode of the Learning Experience Operations Show, Jason Gorman interviews Donald Taylor, a prominent figure in the Learning and Development (L&D) field. They discuss the evolving landscape of L&D, the impact of technology, particularly AI, and the importance of networking and collaboration. Donald shares insights from his annual Global Sentiment Survey, highlighting trends and challenges in the profession. The conversation also delves into the Transformation Triangle, which outlines three potential future roles for L&D: skills authority, enablement partner, and adaptation engine. The episode emphasizes the need for L&D professionals to adapt to changing circumstances and to build strong relationships within their organizations. Takeaways The L&D profession is evolving with technology and societal changes. Inclusivity has improved in L&D, but challenges remain. Clinging to past methods can hinder progress in L&D. AI is a transformative force in the future of learning. Building networks is crucial for success in L&D. The Transformation Triangle outlines future roles for L&D professionals. Voice recognition technology will significantly impact L&D. Proactive engagement is necessary for L&D to thrive. Understanding organizational context is key to L&D strategy. The human element in L&D is essential for effective learning.  Watch the full episode Tinder for L&D, 12 Years of Data- Donald Taylor on What Learning Professionals Think Is Hot and How Often They Are Wrong

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  4. Episode 16: The Field Has Changed. Have You?- Dr. Luke Hobson on What Endures, What Doesn't, and How to Stay Relevant as an Instructional Designer

    ١ أبريل

    Episode 16: The Field Has Changed. Have You?- Dr. Luke Hobson on What Endures, What Doesn't, and How to Stay Relevant as an Instructional Designer

    Summary In this conversation, Jason Gorman and Dr. Luke Hobson discuss the evolving landscape of instructional design, particularly in the context of AI's impact on the field. They explore the importance of foundational skills, networking, and the challenges faced by instructional designers today. Dr. Hobson shares insights from his career journey, emphasizing the need for effective communication and project management skills. The discussion also touches on future predictions for the industry and the role of AI in enhancing learning experiences. Takeaways The landscape of instructional design is rapidly changing due to technology. AI is reshaping the future of learning professionals. Networking is crucial for career advancement in instructional design. A strong portfolio is now essential for job seekers in the field. Project management skills are vital for successful instructional design. Effective communication can prevent project failures. Understanding your audience is key to designing impactful learning experiences. Continuous learning and upskilling are necessary in a changing job market. Embracing AI can enhance productivity and creativity in instructional design. The future of education will involve more experimentation and data-driven decisions. Watch the full episode The Field Has Changed. Have You?- Dr. Luke Hobson on What Endures, What Doesn't, and How to Stay Relevant as an Instructional Designer

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  5. Episode 15: Starting Up Your Own L&D Business- Hosted By Dr. Luke Hobson

    ٢٣ مارس

    Episode 15: Starting Up Your Own L&D Business- Hosted By Dr. Luke Hobson

    Summary In this episode, Jason Gorman shares insights on starting and growing an L&D business, navigating the challenges of entrepreneurship, and adapting to industry changes like AI and market shifts. Perfect for aspiring learning and development entrepreneurs and instructional designers considering a side hustle or full-time venture. Key Takeaways Starting an L&D business from scratch Challenges faced by new entrepreneurs in education Adapting to AI and industry changes Effective networking and client acquisition Pricing and proposal strategies for freelancers Watch the Full Episode: Starting Up Your Own L&D Business- Hosted By Dr. Luke Hobson

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  6. Episode 14: Designing for Human Flourishing- Diane Weaver on AI Companions, the Adaptation Gap, and Why Learning Professionals Are Built for This Moment

    ٥ مارس

    Episode 14: Designing for Human Flourishing- Diane Weaver on AI Companions, the Adaptation Gap, and Why Learning Professionals Are Built for This Moment

    Summary In this conversation, Jason Gorman and Diane Weaver explore the evolving role of AI in our lives, particularly through the lens of Baryons, an AI companion designed to help individuals thrive. They discuss the duality of AI, the importance of adaptability in the workforce, and the concept of the 'adaptation gap' that affects mental health and engagement. Diane shares her journey as a COO, the lessons learned from her career, and the vision behind Baryons. The conversation concludes with predictions for the future of learning and development, emphasizing the need for a human-centered approach in the age of AI. Takeaways AI can be a powerful tool for personal growth. The adaptation gap is a significant challenge in today's workforce. Flourishing is essential for mental health and productivity. Diane's journey highlights the importance of adaptability. Baryons aims to be a companion for personal transformation. The future of work requires a focus on human connection. Learning professionals must embrace AI to enhance their impact. Success in the future will depend on storytelling and wisdom. We need to prioritize mental wealth in our lives. Exploring different tools can lead to better outcomes. Watch the full episode Designing for Human Flourishing- Diane Weaver on AI Companions, the Adaptation Gap, and Why Learning Professionals Are Built for This Moment

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  7. Episode 13: The Reskilling Imperative- Dan Streeter on Why L&D Has the Most Important Job on the Planet Right Now

    ٢٦ فبراير

    Episode 13: The Reskilling Imperative- Dan Streeter on Why L&D Has the Most Important Job on the Planet Right Now

    Summary In this episode of The LX Ops Show, Jason Gorman sits down with Dan Streeter, CEO of Mission Fuel, to explore how AI is rapidly transforming the learning and development profession. Dan shares the pivotal moment in November 2022 when ChatGPT reshaped his vision for instructional design- and why he believes L&D professionals now have the most important job in the world. The conversation dives into automation, personalized learning, workforce disruption, and the ethical tensions surrounding AI adoption. From accelerating e-learning production to preparing for large-scale reskilling, this episode challenges learning professionals to lead in an era of unprecedented change. If you work in education, training, or workplace learning, this conversation is both a wake-up call and a call to action. Takeaways: AI is accelerating instructional design faster than most anticipated. Automation differs dramatically from simply using AI tools manually. L&D professionals must lead the global reskilling transition. Personalized learning is becoming technologically achievable at scale. Ethical judgment matters more than ever in AI adoption. AI will disrupt white-collar jobs at unprecedented speed. Just-in-time learning will redefine workplace performance support. Human expertise remains essential for validating AI-generated learning. Video and robotics advancements are accelerating faster than expected. Learning professionals may hold the world’s most critical role today. Watch the full episode The Reskilling Imperative- Dan Streeter on Why L&D Has the Most Important Job on the Planet Right Now

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  8. Episode 12: Designing the Future of Teaching- Tom Driscoll on Supporting Educators, Scaling What Works, and Navigating AI Responsibly

    ١٩ فبراير

    Episode 12: Designing the Future of Teaching- Tom Driscoll on Supporting Educators, Scaling What Works, and Navigating AI Responsibly

    Summary In this episode of The Learning Experience Ops Show, Jason Gorman talks with Tom Driscoll, CEO of EdTechTeacher, about what it really takes to support educators in the age of AI. Tom challenges the hype around technology and brings the focus back to time, pedagogy, and the human core of learning. The conversation explores how schools can integrate AI responsibly without losing what makes teaching fundamentally social and powerful. Takeaways Time, not money, is the biggest barrier to scaling innovation. Teachers need protected time to experiment and build confidence. Engagement matters more than doubling down on remediation drills. AI arrived faster than schools were prepared to handle. Leadership excitement often overlooks classroom realities and constraints. Leaders must use AI themselves before setting expectations. Learning is inherently social and cannot be fully automated. AI should support instruction, not design the entire experience. Schools must protect core subjects while adopting new technologies. The future of education requires intentional instructional design Watch the full episode Designing the Future of Teaching- Tom Driscoll on Supporting Educators, Scaling What Works, and Navigating AI Responsibly

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مشاهدة الكل (٢٠)

حول

The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond. Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet. At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.

المعلومات

  • صناع العمل
    Jackrabbit Learning Experience
  • سنوات النشاط
    ٢٠٢٥ - ٢٠٢٦
  • الحلقات
    ٢٠
  • التقييم
    ملائم
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  • موقع البرنامج على الويب
    The Learning Experience Ops Show