The Lempert Report LIVE

Phil Lempert
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The SupermarketGuru, Phil Lempert, along with SupermarketGuru.com managing editor Sally Smithwick, discuss Food News, Consumer Insights, Trends, New Products and MORE!

  1. 02/11/2025

    Retail 2025: Unlocking Competitive Advantage with Smart Store Design, Pricing, and Real-Time Data

    The episode dives into the evolving retail landscape as we approach 2025, highlighting the alarming trend of mediocrity in customer service and how retail can evolve. Key discussions center around leveraging data, understanding consumer behavior in pricing, and the unyielding importance of maintaining a strong brand identity in an increasingly competitive market. • Mediocrity in retail and its effects on consumer expectations • The relationship between pricing strategies and consumer a...

  2. 08/14/2024

    4 Killer Insights to Heighten Shopper Engagement for Retailers & CPG Brands

    Listen in as Phil Lempert, the SupermarketGuru, moderates retail industry experts John Carroll and Kathy Risch from Acosta Group as they reveal how leading retailers and brands thrive in today’s consumer-centric era. Discover four killer insights to unify shopping for the omnichannel shopper and master the art of seamlessly merging brick-and-mortar with digital retail. Gain valuable strategies that will drive customer loyalty and elevate your brand with shoppers.

  3. 01/23/2024

    H-E-B's Secret to Success, The Rise of Counter Service, and Balancing Taste with Health in the Food Industry

    Discover the secrets behind H-E-B's reign at the top of the DunnHumby Retailer Preference Index for an incredible eight years, and hear our surprise when we reveal Amazon taking the silver. Join me and special guest Sally as we dissect what sets these retailers apart, focusing on the potent mix of exceptional customer service and employee fulfillment that makes H-E-B a standout. From in-store fresh tortillas to a workforce brimming with pride, we break down the essential ingredients to their ...

  4. 01/16/2024

    Resilience in the Food Industry Amidst Economic Pressures

    Discover the profound shifts in consumer experiences as Lisa W. Miller, celebrated author and industry expert, joins us to dissect the revelations from her 2024 consumer survey. We delve into the escalating costs and waning satisfaction that shadow traditional leisure activities like dining out and watching movies. With keen analysis, we confront the challenges these industries face, from staffing shortages to price increases, and explore their substantial impact on family finances and the pu...

  5. 01/09/2024

    Shedding Light on America's Nutrition Crisis and Solutions

    This episode takes you into the heart of a Senate hearing that's ripping the lid off the devastating impact of ultra-processed foods on our children's health. We're exposing the dangerous trajectory of diabetes and obesity rates, and offering a clear, practical guide to navigating the murky waters of food choices with the help of the Nova classification system.  The stakes are high as we confront the ripple effects of dietary decisions on both mental and physical health, stretching from food insecurity in Oklahoma to the contentious minimum wage debate in California's fast-food sector. The episode traverses the complex terrain of living costs, sustainable wages, and the job market's unexpected twists. But it's not all grim – we're also spotlighting a ray of light with the Friendly Bench Program, an innovative solution to the loneliness epidemic. By the end of this journey, you'll have a new perspective on the intimate link between what we eat, how we live, and the collective well-being of our communities.

  6. 12/19/2023

    Walmart's Self-Checkout, Post-COP28 Info, and Trends in Tech-Free Dining

    Prepare to have your curiosity piqued as we unravel Walmart's self-checkout conundrum and discover their innovative solution to streamline your shopping experience. We're not just talking about technology; we're also casting a light on Walmart's commendable initiative to offer a comfortable environment for shoppers with autism and sensory concerns. It's a discussion that merges the future of retail tech with social responsibility, all wrapped up in our final show of the year before we take a ...

  7. 12/13/2023

    From Albertsons to Mr Beast to the Metaverse Ventures to Bezos' Earth Fund

    Want to immerse yourself in the captivating interplay of food, culture, and innovative commerce? We've got your playlist right here. Today, we're unraveling the sensation caused by supermarket chain Albertsons and YouTuber Mr Beast. The duo's remarkable feat of cohabitation with a Safeway store for 45 rip-roaring days gave birth to an unprecedented charity drive, gaining over 90 million YouTube views and donating a whopping $450,000 worth of goods. But that's not all! Albertsons decided to br...

  8. 12/05/2023

    The Backlash Against Self-Checkouts and the Rise of Surge Pricing

    Did you know that self-checkouts lead to 16 times more losses for retailers compared to traditional cashiers? Get ready for an eye-opening conversation as we scrutinize the rising backlash against self-checkouts across UK supermarkets, including Booths' decision to remove them altogether due to a deluge of consumer complaints. Join us as we explore a petition urging Tesco to halt the replacement of human cashiers with machines - it's already garnered over 243,000 signatures!We also lay bare t...

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Ratings & Reviews

5
out of 5
4 Ratings

About

The SupermarketGuru, Phil Lempert, along with SupermarketGuru.com managing editor Sally Smithwick, discuss Food News, Consumer Insights, Trends, New Products and MORE!

Information

  • Creator
    Phil Lempert
  • Years Active
    2021 - 2025
  • Episodes
    114
  • Rating
    Clean
  • Copyright
    © 2026 The Lempert Report LIVE
  • Show Website
    The Lempert Report LIVE