The Navigating Disruption Podcast

Mike Klein and Janet Hitchen

Janet Hitchen and Mike Klein's Navigating Disruption podcast highlights disruptive and diverse thinkers and practitioners in the world of professional communication. With hard-hitting questions and a commitment to amplifying the voices of communication leaders who are making a difference, The Navigating Disruption Podcast is breaking new ground in the field.

  1. MAR 9

    How India Is Disrupting Internal Communications | Industry Leaders Debate

    Resources: Report: www.nexticshift.com LinkedIn page: https://www.linkedin.com/company/nexticshift/ About Ambuj Dixit: “In life and in the corporate world, 'Communications' is the bedrock of everything....meaning EVERYTHING! Two human beings, two friends, two colleagues...are able to pursue anything together only because the process / activity of communication exists. And only together, we grow!” Those are the words of Ambuj Dixit. Being a firm believer in human potential and its realization, Ambuj has shaped a career of over 19 years in domains that deeply influence people—Leadership Development, Internal Communications, and Employee Engagement. As the founder of ThoughtCom, Ambuj works to help businesses and leaders enable humanity’s transition into the future through better communication. Ambuj’s contact details: Linkedin: https://www.linkedin.com/in/ambujdixit/ Write for a free consulting session at: ambuj@thoughtcom.in About Tanvi Agarwal: Tanvi Agarwal helps organizations translate strategy into adoption, credibility, and growth. With 15+ years of experience across Fortune 100 companies, consulting firms, and startups from early stage to IPO, she works with founders and CXOs to turn complex strategies into narratives that employees, investors, and markets understand and trust. Connect with Tanvi: https://www.linkedin.com/in/tanvi-agarwall/ Connect with Us: Mike Klein: Linkedin: https://www.linkedin.com/in/mklein818/ Website: https://changingtheterms.com/ Host Janet Hitchen: Linkedin: https://www.linkedin.com/in/janethitchen/ Website: https://www.janco.uk/

    1h 3m
  2. 12/11/2025

    Tough love for #InternalComms pros with Tijana Bejatovic

    Tijana Bejatovic is southeast Europe’s leading consultant, trainer and advocate for Internal Communication as a strategic discipline. Based in the Serbian capital of Belgrade, Tijana brings more than 14 years of experience working in internal comms and leads TopIC training and consulting business. Connect with Tijana: Linkedin: https://www.linkedin.com/in/tijanabejatovic/ Website: https://www.topic.rs/ 00:00 Introduction to Internal Communications and Challenges 02:56 AI's Role in Internal Communications 05:54 The Importance of Process in Communication 09:11 Burnout and Responsibility in Communication 11:58 Courage and Confidence in Communication 15:02 Laziness vs. Lack of Knowledge in the Field 17:58 Understanding the Problem Before Solutions 21:04 Training and Mentorship in Internal Communications 30:34 Navigating Crisis in Internal Communications 34:53 The Maturity of Internal Communication 36:39 Building a Community of Internal Communicators 41:30 The Role of AI in Internal Communication 54:56 The Future of Internal Communication Connect with Us: Host Mike Klein: Linkedin: https://www.linkedin.com/in/mklein818/ Website: https://changingtheterms.com/ Host Janet Hitchen: Linkedin: https://www.linkedin.com/in/janethitchen/ Website: https://www.janco.uk/ Enjoyed the Episode? Don’t forget to subscribe, rate, and review the podcast! And if you’re ready to navigate disruption with us, share this episode with your network.

    1h 5m
  3. 11/26/2025

    State of the Comms Jobs Market with Max Forsyth

    Max Forsyth brings an informed, contrarian perspective on the current communications job market that challenges several prevailing narratives. As principal of Comms Search and Selection, Max is a recruiter working with Fortune 500 companies and senior communications professionals. Today, he offers insider intelligence on hiring practices, the role of AI in recruitment, and what's actually happening beneath surface-level complaints about market conditions. Connect with Max: Website: https://www.commssearch.com/ Linkedin: https://www.linkedin.com/in/max-forsyth-comms-ir-exec-talent-search-recruitment-uk-us/ Connect with Us: Host Mike Klein: Linkedin: https://www.linkedin.com/in/mklein818/ Website: https://changingtheterms.com/ Host Janet Hitchen: Linkedin: https://www.linkedin.com/in/janethitchen/ Website: https://www.janco.uk/ Enjoyed the Episode? Don’t forget to subscribe, rate, and review the podcast! And if you’re ready to navigate disruption with us, share this episode with your network. 00:00 Introduction to the Communication Job Market 02:09 Current Trends in Communication Recruitment 05:30 Ageism and Its Impact on Job Seekers 17:01 The Role of Automation and AI in Recruitment 27:12 Challenges with Job Descriptions and Candidate Positioning 30:12 The Importance of Authenticity in Job Applications 34:24 The Disconnect in Hiring Practices 37:53 Personal Branding for Communication Professionals 41:59 The Challenges of Video Interviews 50:15 Navigating the Job Market Effectively 59:48 Recap

    1h 2m
  4. 11/19/2025

    Communication Collides with AI - What Now? with Dan Sodergren

    Dan is a tech futurist and optimist who equips leaders in how to think about the future of work and who trains organisations in how company cultures and technologies including AI will change the world in this Fifth Industrial Revolution. He’s also an ex marketing agency owner and serial tech startup co-founder, with companies like HR tech startup YourFlock, Dan Sodergren is a digital marketing and technology expert who specialises in the future of work and AI. His media work spans across BBC programmes: BBC Breakfast, BBC news channels, Watchdog, The One Show, RipOffBritain and on countless radio shows. Web Links IC CheckIn - self-assessment of AI readiness for internal communication pros: www.iccheckin.com Strategic AI for Internal Communication Professionals https://events.humanitix.com/strategic-ai-for-internal-communication-professionals Connect with Dan: Website: https://www.dansodergren.com/ Linkedin: https://www.linkedin.com/in/dan-sodergren-futureofwork/ 00:00 Introduction to the Fifth Industrial Revolution 03:04 Understanding AI's Role in Business 06:06 The Halfway Point of AI Adoption 08:40 The Importance of Communication in Times of Change 11:50 Navigating Employee Discomfort with AI 14:41 The Future of AI in the Workplace 17:50 The Impact of AI on Company Culture 20:57 The Dangers of Overreliance on AI 25:35 The Sycophantic Nature of AI 26:11 Data Feedback Loops and AI's Darker Side 28:49 The Dystopian Reality of Convenience Technology 30:32 Dark Social and Employee Conversations 34:36 Psychology Over Technology in the Fifth Industrial Revolution 38:58 Chaos, Creativity, and Renewal in the Workplace 40:27 Emotional Intelligence as a Power Skill 46:49 The Necessity of Nuanced Communication in AI Adoption 47:58 Political Polarization vs. Business Unity 50:53 The Future of Work: Employee Empowerment 54:05 Navigating the Fifth Industrial Revolution 01:01:40 The Importance of AI Literacy 01:07:34 Investing in AI for Future Relevance 01:14:41 Closing thoughts Connect with Us: Host Mike Klein: Linkedin: https://www.linkedin.com/in/mklein818/ Website: https://changingtheterms.com/ Host Janet Hitchen: Linkedin: https://www.linkedin.com/in/janethitchen/ Website: https://www.janco.uk/ Enjoyed the Episode? Don’t forget to subscribe, rate, and review the podcast! And if you’re ready to navigate disruption with us, share this episode with your network.

    1h 15m
  5. 10/30/2025

    Turning the "Table" by Creating the Context with Adesh Chetram

    Adesh is the President of The Institute for Internal Communication Africa (IFICA), and holds the position of Group Head: Integrated Communications at Nedbank. His two decades-plus experience, and executive-level leadership in communications at multinational companies, is demonstrated by award-winning marketing and communications solutions, that reinforce strong foundations on the basics and drive innovation to co-create the future landscape of the discipline.Connect with Adesh:https://www.linkedin.com/in/adesh-chetram-39a01125/?originalSubdomain=za00:00 Introduction to Ubuntu and Internal Communication02:46 The Role of Ubuntu in Organizational Culture06:00 Hierarchy and Leadership in African Organizations09:03 Creating a New Table: The Power of Internal Communication12:00 Strategic Planning and Communication18:05 The Importance of Integrated Communication Calendars23:49 Navigating Communication Challenges in Organizations31:29 The Art of Negotiation in Communication33:00 Crafting a Narrative Arc for Internal Communication37:20 Building a Year-Long Story: Engagement Strategies40:09 Balancing Automation with Human Connection45:04 Trends in Communication: Afrofuturism and Local Storytelling50:01 The Power of Authenticity in Storytelling55:58 Closing Thoughts Connect with Us: Host Mike Klein: Linkedin: https://www.linkedin.com/in/mklein818/ Website: https://changingtheterms.com/ Host Janet Hitchen: Linkedin: https://www.linkedin.com/in/janethitchen/ Website: https://www.janco.uk/ Enjoyed the Episode? Don’t forget to subscribe, rate, and review the podcast! And if you’re ready to navigate disruption with us, share this episode with your network.

    1h 4m

About

Janet Hitchen and Mike Klein's Navigating Disruption podcast highlights disruptive and diverse thinkers and practitioners in the world of professional communication. With hard-hitting questions and a commitment to amplifying the voices of communication leaders who are making a difference, The Navigating Disruption Podcast is breaking new ground in the field.