The Neuron: AI Explained

The Neuron

The Neuron covers the latest AI developments, trends and research, hosted by Grant Harvey and Corey Noles. Digestible, informative and authoritative takes on AI that get you up to speed and help you become an authority in your own circles. Available every Tuesday on all podcasting platforms and YouTube. Subscribe to our newsletter: https://www.theneurondaily.com/subscribe

  1. قبل ساعة واحدة

    Gemini 3 Flash (Smartest, Cheapest AI) with Google DeepMind's Logan Kilpatrick

    Google just dropped Gemini 3 Flash—a model that outperforms Gemini 2.5 Pro (their last top model) while running 3x faster at less than 1/4 the cost. It's frontier-level reasoning at Flash-level speed, and it's rolling out globally right now. We're sitting down with Logan Kilpatrick from Google DeepMind to explore what this actually means for developers, knowledge workers, and anyone trying to figure out how AI fits into their workflow. What we'll cover:🔥 Live demos – Logan will show us Gemini 3 Flash in action, from coding to multimodal understanding ⚡ What's now possible – Use cases that weren't practical with previous models (or weren't possible at all) 🛠️ Building together – We might wire up a tool live if Logan's game (we've got ideas) 💰 Intelligence too cheap to meter – We'll dig into the economics: when AI gets this powerful and this affordable, does it change the hiring calculus? On that last point: right now, data shows AI is raising wages for AI-impacted roles because workers who use AI effectively can command higher salaries. But what happens when frontier intelligence costs $0.50 per million tokens? When does “intelligence as a commodity” flip from “AI makes workers more valuable” to “why hire a human?” We’ll see if we can get Logan’s take on this topic! Key specs on Gemini 3 Flash:Outperforms Gemini 2.5 Pro across most benchmarks 3x faster than 2.5 Pro Less than 1/4 the cost of Gemini 3 Pro 1M token context window Advanced visual and spatial reasoning with code execution78% on SWE-bench Verified (agentic coding) Rolling out globally in Gemini app, AI Mode in Search, and developer platforms Logan has been at the center of Google's push to make frontier AI accessible to millions of developers. If you're shipping products, building with AI, or just trying to wrap your head around where this is all going, this conversation will give you clarity.

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  2. ٢٠ فبراير

    Can AI Improve Customer Service Without Killing Jobs? Crescendo Thinks So

    Customer service is one of the industries most impacted by AI — but what if AI alone isn’t the answer? In this episode of The Neuron Podcast, Grant Harvey and Corey Noles sit down with Matt Price, Founder & CEO of Crescendo, to explore how AI and humans working together can outperform automation alone. After spending 13+ years at Zendesk, Matt is now building an AI-native customer experience platform that automates up to 90% of tickets with 99.8% accuracy — without sacrificing empathy, trust, or outcomes. We cover: • Why LLMs are the biggest shift in customer service since the telephone • Why bolting AI onto old CX workflows fails • How Crescendo’s multimodal AI can chat, talk, see images, and control devices in one conversation • Real-world examples (like smart sprinkler troubleshooting via voice + vision + APIs) • Why Crescendo combines AI agents with forward-deployed human experts • How outcome-based pricing aligns incentives around real customer satisfaction • How AI is reshaping (not eliminating) customer service jobs • Why “deflection” is the wrong mindset for CX — and what replaces it • What customer support roles look like in an AI-native future This is a deep dive into the next generation of customer experience, where AI handles scale and speed — and humans deliver judgment, empathy, and innovation. Subscribe for weekly conversations with the builders shaping the future of AI and work. Subscribe to The Neuron newsletter for more interviews with the leaders shaping the future of work and AI: https://theneuron.ai

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The Neuron covers the latest AI developments, trends and research, hosted by Grant Harvey and Corey Noles. Digestible, informative and authoritative takes on AI that get you up to speed and help you become an authority in your own circles. Available every Tuesday on all podcasting platforms and YouTube. Subscribe to our newsletter: https://www.theneurondaily.com/subscribe

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