The New Flat Rate

The New Flat Rate

There are a whole lot of misconceptions in the world of running a service business. The New Flat Rate podcast helps debunk the myths and begin a paradigm shift. For more information on The New Flat Rate, which is an automatic add-on selling system and process development company, go to TheNewFlatRate.com.

  1. Would You Buy Your Own Contracting Business? Strategic Growth vs. Fast Revenue

    14H AGO

    Would You Buy Your Own Contracting Business? Strategic Growth vs. Fast Revenue

    In this episode, Matt Koop, Vice President of The New Flat Rate, challenges contractors to ask themselves: “Would you buy your own business?” He breaks down the difference between strategic growth and fast, inflated growth that looks impressive but isn’t sustainable. From mastering your core business and optimizing profit margins to avoiding the “vertical trap” and building systems that actually scale, Matt shares actionable insights for creating a business that’s not just bigger, but stronger, more profitable, and truly valuable. If you want to grow smart, retain your best customers, and build a business someone would actually want to buy, this episode is a must-listen. Links and Resources- Book a free 30 min call with one of our success coaches: HERE Process Writing Kit: HERE Website: ⁠https://thenewflatrate.com/⁠ Get Demo: ⁠https://thenewflatrate.com/demo?hsCtaAttrib=192034463396⁠ Instagram: ⁠⁠⁠https://www.instagram.com/thenewflatrate⁠⁠⁠ Facebook: ⁠https://www.facebook.com/TheNewFlatRate⁠⁠⁠ LinkedIn: ⁠https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠⁠ YouTube: ⁠https://www.youtube.com/@NewFlatRate⁠ Episode Show Notes: 00:00 Intro 00:18 Would You Buy Your Own Business  01:54 Understanding Strategic Growth  03:11 Different Vertices & Their Impact on Growth  07:10 Profit, Niche, & Industry 09:15 Avoiding the Trap of Inflated Growth  12:35 Wrapping It Up 14:31 Outro

    14 min
  2. Why More Leads Won't Fix Your Contracting Business

    MAR 4

    Why More Leads Won't Fix Your Contracting Business

    In this episode, Danielle Putnam, CEO of The New Flat Rate, explains why more leads won’t fix your contracting business and why customer retention is the real key to long-term growth. From simple follow-up strategies and creating a “wow” factor on every service call to building a culture of loyalty within your team, Danielle breaks down practical, affordable ways to turn one-time customers into lifelong advocates. If you want higher profits, lower marketing costs, and steady growth without constantly chasing new business, this episode will show you how to build a foundation that lasts. Links and Resources- Greet Card Template PDF: HERE Email Template from Zac Garside: HERE Set up a free strategy call TODAY: freedombuildersuniversity.com Check out Total C: https://thenewflatrate.com/partners-integrations/total-c Website: https://thenewflatrate.com/ Get Demo: https://thenewflatrate.com/demo?hsCtaAttrib=192034463396 Instagram: ⁠⁠https://www.instagram.com/thenewflatrate⁠⁠ Facebook: https://www.facebook.com/TheNewFlatRate⁠⁠ LinkedIn: https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠ YouTube: https://www.youtube.com/@NewFlatRate Episode Show Notes: 00:00 Intro 00:34 Customer Retention: What Are You Doing to Keep Your Customer Base? 01:47 Why Customer Retention Matters 03:52 Building a Retention Strategy: The Customer Journey  07:02 Creating a Culture of Retention  08:53 How to Make Customers Feel Valued 10:42 The Impact of Retention on Your Bottom Line 12:02 Taking Action Today 13:00 Outro

    13 min

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About

There are a whole lot of misconceptions in the world of running a service business. The New Flat Rate podcast helps debunk the myths and begin a paradigm shift. For more information on The New Flat Rate, which is an automatic add-on selling system and process development company, go to TheNewFlatRate.com.

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