The New Level Podcast Network The New Level Podcast

On today's episode, we speak with Chris Collins, Vice-President at PeopleToGo. PeopleToGo was founded in 2000 to provide the IT industry with a reliable, sustainable, and quality on-demand resourcing solution to the expanding technology skills gap.​ PeopleToGo is honored to be named a Great Place to Work-Certified company for the second year in a row! Chris has over 20 years of experience in the IT industry, successfully enabling companies of all sizes to increase productivity, collaboration, and more while decreasing costs. ​Additionally, Chris is nominated by the World Staffing Summit as a "Top Staffing Leader to Watch In 2023."​

Today, Chris talks to us about the current IT staffing challenges across Canada and brings us exciting points from a macro level about supply and demand caused by the pandemic and slowing immigration, directly impacting organizations across the country.​ We also discuss steps companies should take when looking for skilled IT professionals and how setting clear goals around culture and a sense of purpose can significantly improve employee satisfaction and retention.​ Lastly, we discuss how candidates have shifted their criteria from salary focused to a total compensation package that includes benefits. He says he doesn't see the IT hiring space improving in the next 2-5 years.​ This episode is crucial to listen to if you're a business leader. Without further delay, I bring you Chris Collins, from PeopleToGo. 

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On today's episode, we speak with Connie Clark, the President at Mission Computers Inc. Mission Computers specializes in custom, on-site training for popular office application software to help businesses achieve maximum productivity. They personalize the training experience to suit the client. Connie has over 30 years of experience in teaching, consulting, and writing course materials on Microsoft Excel, Teams, OneNote, OneDrive, Sharepoint, and QuickBooks Accounting.  Today, Connie shares how her world changed since using Microsoft Office Suite and what made her begin her journey in the training and consulting space. We also talk about the top benefits companies can see when they adopt these productivity tools and top mistakes to avoid.
Lastly, we discuss her new book, Work Smarter with Microsoft OneNote.  Without further delay, I bring you Connie Clark from Mission Computers, Inc.

If you enjoyed this podcast, please leave a rating and review to reach new listeners and grow our community. Thank you for listening!

  

On today's episode, we speak with David Solomon, Director Of Sales And Business Development at CyVault. ​ CyVaultTM is a global engineering firm specializing in designing, building, and protecting critical infrastructure leveraging its advanced battle tested cyber defense models, including innovative grids/cities, intelligent transport systems, and national defense applications. ​David Solomon is a business growth catalyst with decades of corporate management and business development expertise.​ Today, he shares what are the top 3 biggest misconceptions in cyber security defense and companies' most significant cyber security vulnerabilities​. We talk about the importance of implementing a harmonized strategy when deploying security controls like MFAs, VPNs, Anti-Virus, etc.​ And how hackers are targeting humans through social networks and how organizations can train staff to prevent breaches​. Without further delay, I bring you David Solomon, from CyVault. ​

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In today's episode, we speak with Christopher Williams, Senior Business Consultant at Tailored Business Solutions. Tailored Business Solutions focuses on streamlining systems and processes and developing ops to help online businesses scale and increase profit. They help businesses improve their bottom line by providing the formula to converting more sales through operational strategies and creating effective systems to support adding 5-figures in revenue. ​Christopher Williams has vast experience working in the information technology and services industry. Before being a business consultant, Chris worked as an Engineer at 3SAE. ​Chris is highly skilled in Business Processes, SAP Business One, Enterprise Software, Software Implementation, and Software as a Service (SaaS).​ Today, we discuss what company stakeholders should ask themselves before beginning their digital transformation journey​. We talk about companies' goals when implementing a new ERP system and the top three challenges customers face. We discuss the importance of change management and support during and after an ERP implementation. ​ And finally, what sets SAP apart from other ERP organizations. Without further delay, I bring you, Christopher Williams from Tailored Business Solutions!​

On today's episode, we speak with Dave Couture, Vice-President of Development and Technology at Larochelle Groupe Conseil, who has over a decade of experience within the technology solution architecture industry.

Larochelle Groupe Conseil offers information technology consulting services that help companies propel themselves towards achieving their business objectives while reducing their operating costs process optimization.

Today, we discuss the top challenges we're seeing in the solution architecture industry, the importance of solution architecture and development in digital transformations, and the customer experience and data valorization.

And finally, tune in to discover the value consultants bring to organizations and the long-term impact of collaboration.

In today's episode, we speak with Elke Steinwender, Co-Founder and President at Maïeutyk.

Maïeutyk helps organizations understand new customer and market behaviors. They facilitate the transition towards a customer-centered, collaborative, and agile organization by empowering employees to positively impact the customer and brand experiences.

Elke is a Senior Marketing Strategist with over 20 years of international experience facilitating change, allowing organizations to solidify their brand, empower their teams with customer knowledge, break silos between departments, and view the customer experience as a whole.

Today, we talk about customer experience and how it impacts businesses We discuss the top 3 customer experience trends and how they are being influenced by technology. We also talk about how companies analyse their customer experience journey and the importance of aligning your departments.

And finally, tune in to discover the one thing leaders can do to begin mastering the customer experience journey in their departments (and eventually) their company!