the Offer with Michael Glinter Michael Glinter

The #1 Rule any company should live by is if a customer complains, let them.  It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong!
 
 I recently had a bad experience with a big retail corporation.  This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you!  I realized from this experience that sometimes you need to look at the other guys like Sam's Club, BJs, or even Amazon to realize you aren't getting the best prices, value, and customer experience!
 
 Hold on to your hats; this one is a doozy!

GLINTER SOCIAL MEDIA AND CONTACT INFO
Michael Glinter - Host
michael@michaelglinter.com  (Email)
http://bit.ly/michaelglinter (Podcast)
https://www.linkedin.com/in/michaelglinter/ (Linked In)
http://www.facebook.com/michael.glinter (Facebook)
https://www.youtube.com/c/MichaelGlinter (YouTube)
www.michaelglinter.com (Website)

Special Guest: Lester Young

I admit it. I have been one of those people reluctant to work with ex-offenders under the assumption that once trouble – always trouble. However, my mindset has changed over the years.  I am pleased to have Lester Young on my show today to humanize people on the other side and why we need to realize the value of people that have decided to head down the path of being a productive members of society

I’ve realized that our society often sets up those released from prison for failure through a myriad of barriers to re-entry. These barriers include employers that are unwilling to take risks on those with criminal records and landlords who are reluctant to make housing available. On the regulatory side, many professions from hair stylist to massage therapist to tattoo/piercing artist have licensing requirements that prevent those with a criminal record to obtain them.

On top of this, many people with a criminal background have a significant debt load in the form of Legal Financial Obligations (LFOs), which impacts their ability to pay for rent, transportation, child support or other basic necessities. It is no wonder that we have such a high recidivism rate.

We need to realize and recognize the need for change!

GUEST INFORMATION
Lester Young
path2redemption515@gmail.com
https://www.linkedin.com/in/lester-young-b1b6a0106/
https://path2redemption.org/

GLINTER SOCIAL MEDIA AND CONTACT INFO
 Michael Glinter - Host
michael@michaelglinter.com  (Email)
http://bit.ly/michaelglinter (Podcast)
https://www.linkedin.com/in/michaelglinter/ (Linked In)
#MichaelAGlinter (Twitter)
http://www.facebook.com/michael.glinter (Facebook)
https://www.youtube.com/c/MichaelGlinter (YouTube)
www.michaelglinter.com (Website) 

Special Guest - Edward Turner

We are desperate for drivers.  However, are we really using the right approach to solve this problem?
 
Edward is a MILLENIAL who became a BUS DRIVER, and Now he is a Transportation Leader paving the way on the next generation of drivers!   We as a country have to re-think the way we approach the transportation industry.  For over 50 years it's been an old school white male-dominated industry that on average is between 57-63 years old.  This HAS to change. 

Edward takes a look at both the Bus Driving industry, but also drivers, in general, to help us see a new way of thinking to get these roles filled.  Edward will walk us through several approaches on hiring, retaining, and growing younger people to be the Transportation LEADERS of tomorrow.
GUEST INFORMATION
Edward Turner
edwarddturner@yahoo.com
https://www.linkedin.com/in/edward-turner-b5bbb2b7/

GLINTER SOCIAL MEDIA AND CONTACT INFO
 Michael Glinter - Host
michael@michaelglinter.com  (Email)
http://bit.ly/michaelglinter (Podcast)
https://www.linkedin.com/in/michaelglinter/ (Linked In)
#MichaelAGlinter (Twitter)
http://www.facebook.com/michael.glinter (Facebook)
https://www.youtube.com/c/MichaelGlinter (YouTube)
www.michaelglinter.com (Website) 

Special Guest - Victor Holove
 
 People are quitting at the highest rate in decades, even when they don’t have other employment options.  If we do not start trying to understand why this is happening, what employees are unhappy with, and what we can do to change the workplace culture – it will continue.

Victor Holove joins the podcast today to bring solutions to the workplace turnover issue.   He has employed employee-centric engagement strategies to address the very issues driving our employees to up and quit!  His focus on giving employees will help employers handle what they are doing wrong and what they can do better.

Guest Information
Victor C. Holove, PHR
https://www.linkedin.com/in/victorcholove/

GLINTER SOCIAL MEDIA AND CONTACT INFO
Michael Glinter - Host
michael@michaelglinter.com  (Email)
http://bit.ly/michaelglinter (Podcast)
https://www.linkedin.com/in/michaelglinter/ (Linked In)
#MichaelAGlinter (Twitter)
http://www.facebook.com/michael.glinter (Facebook)
https://www.youtube.com/c/MichaelGlinter (YouTube)
www.michaelglinter.com (Website)

Special Guest: Francine M. Baccarella
 
Please Note: Listen all the way through, toward the end Francine talks about some AMAZING ideas on retaining her people!

Francine brings a very unique perspective to labor shortages, hiring, and retention.  Francine has 20+ years PEO Leadership providing HR support services to small companies around the country.  Francine provides some deep insight into how she handles hiring and staffing even within her organization and some creative ways she has retained people!!
 
GUEST INFORMATION
Francine M. Baccarella
Chief Operating Officer at Congruity HR
Francine@Congruityhr.com
https://www.linkedin.com/in/francine-m-baccarella-05b44730/

GLINTER SOCIAL MEDIA AND CONTACT INFO
Michael Glinter - Host
michael@michaelglinter.com  (Email)
http://bit.ly/michaelglinter (Podcast)
https://www.linkedin.com/in/michaelglinter/ (Linked In)
#MichaelAGlinter (Twitter)
http://www.facebook.com/michael.glinter (Facebook)
https://www.youtube.com/c/MichaelGlinter (YouTube)
www.michaelglinter.com (Website)

Special Guest: Abby Quesnel (Olinick)
 
Everyone is trying to figure out a way to fill jobs.  The reality is that we are entering one of the largest labor shortages in our country’s history.   Companies are now faced with many decisions on how to fill gaps in their organization and what they can do to keep their employees happy while meeting the demands of the business.  Many people don’t realize that there is an additional 1.5M US citizens unemployed today who are looking to get back to work in many cases. We call them the “forgotten” employees. 

I have brought Abby to my show today to tell us her story.  A story that will open your eyes to many people right down the street from us can add tremendous value to the workforce.  This podcast will help you realize the value of PEOPLE.

GLINTER SOCIAL MEDIA AND CONTACT INFO
Michael Glinter - Host
michael@michaelglinter.com  (Email)
http://bit.ly/michaelglinter (Podcast)
https://www.linkedin.com/in/michaelglinter/ (Linked In)
#MichaelAGlinter (Twitter)
http://www.facebook.com/michael.glinter (Facebook)
https://www.youtube.com/c/MichaelGlinter (YouTube)
www.michaelglinter.com (Website)