The Patients’ Voice: Exposing the Truth in Healthcare — One Story at a Time.

Krista Hughes - BCPA, Founder and CEO of Hughes Advocacy
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Welcome to The Patients’ Voice: Exposing the Truth in Healthcare—One Story at a Time. Hosted by Krista Hughes, Board-Certified Patient Advocate and founder of Hughes Advocacy. We share real patient stories of misdiagnoses, medical errors, neglect, and preventable harm—then spotlight solutions, transparency, and empowerment. Each episode delivers practical advice, policy insight, and faith-rooted courage to drive systemic change. I have a passion for patients—“Together, we can turn pain into purpose and stories into change.”

Episodes

  1. 10/15/2025

    Medical Gaslighting

    What to expect in this episode: In this episode, I will discuss Medical Gaslighting.  Are you tired of being dismissed by your healthcare team? And as always, I will answer the question, "What could you do to make your voice matter?" Resources Mentioned in this Episode: Website -⁠⁠ www.hughesadvocacy.com⁠⁠  YouTube - ⁠ YouTube Channel⁠ Instagram - ⁠⁠ @hughes.advocacy⁠⁠  LinkedIn - ⁠⁠Hughes Advocacy⁠⁠  Facebook -  ⁠⁠Hughes Advocacy⁠⁠ ⁠⁠⁠ I hope you enjoyed this episode and will continue returning to a place where your voice always matters!  Make sure to answer the poll.  I would love it if you could rate, review, share, and subscribe to my Spotify and ⁠YouTube Channel.⁠

    12 min

  2. 10/13/2025

    Diagnostic Safety - A Public Health Crisis

    What to expect in this episode:In this episode, I will discuss Diagnostic Safety; A Public Health CrisisAnd as always, I will answer the question, "What could you do to make your voice matter?" Resources Mentioned in this Episode: Website -⁠⁠ www.hughesadvocacy.com⁠⁠  YouTube - ⁠ YouTube Channel⁠ Instagram - ⁠⁠ @hughes.advocacy⁠⁠  LinkedIn - ⁠⁠Hughes Advocacy⁠⁠  Facebook -  ⁠⁠Hughes Advocacy⁠⁠ ⁠⁠⁠ I hope you enjoyed this episode and will continue returning to a place where your voice always matters!  Make sure to answer the poll.  I would love it if you could rate, review, share, and subscribe to my Spotify and ⁠YouTube Channel.⁠

    14 min

  3. 10/12/2025

    Why Is No-One Accountable In Healthcare?

    What to expect in this episode:In this episode, I will discuss a serious topic…accountability!And as always, I will answer the question, "What could you do to make your voice matter?" Resources Mentioned in this Episode: Website -⁠⁠ www.hughesadvocacy.com⁠⁠  YouTube - ⁠ YouTube Channel⁠ Instagram - ⁠⁠ @hughes.advocacy⁠⁠  LinkedIn - ⁠⁠Hughes Advocacy⁠⁠  Facebook -  ⁠⁠Hughes Advocacy⁠⁠ ⁠⁠⁠ I hope you enjoyed this episode and will continue returning to a place where your voice always matters!  Make sure to answer the poll.  I would love it if you could rate, review, share, and subscribe to my Spotify and ⁠YouTube Channel.⁠

    19 min

  4. 10/11/2025

    Cancer Misdiagnosis

    What to expect in this episode: In this episode, I will discuss being misdiagnosed with cancer and how it was all preventable. And as always, I will answer the question, "What could you do to make your voice matter?" Resources Mentioned in this Episode: Website -⁠⁠ www.hughesadvocacy.com⁠⁠  YouTube - ⁠ YouTube Channel⁠ Instagram - ⁠⁠ @hughes.advocacy⁠⁠  LinkedIn - ⁠⁠Hughes Advocacy⁠⁠  Facebook -  ⁠⁠Hughes Advocacy⁠⁠ ⁠⁠⁠ I hope you enjoyed this episode and will continue returning to a place where your voice always matters!  Make sure to answer the poll.  I would love it if you could rate, review, share, and subscribe to my Spotify and ⁠YouTube Channel.⁠

    11 min

  5. 09/30/2025

    Sepsis

    What to expect in this episode:In this episode, I will discuss what sepsis is, its symptoms to look for, who is at risk, diagnosis, and treatment options.And as always, I will answer the question, "What could you do to make your voice matter?" Resources Mentioned in this Episode: Website -⁠⁠ www.hughesadvocacy.com⁠⁠  YouTube - ⁠ YouTube Channel⁠ Instagram - ⁠⁠ @hughes.advocacy⁠⁠  LinkedIn - ⁠⁠Hughes Advocacy⁠⁠  Facebook -  ⁠⁠Hughes Advocacy⁠⁠ ⁠⁠⁠ I hope you enjoyed this episode and will continue returning to a place where your voice always matters!  I would love it if you could rate, review, share, and subscribe to my Spotify and ⁠YouTube Channel.⁠

    16 min

  6. 09/29/2025

    The Basics Of Healthcare - Part 2, What Is A Diagnostic Error?

    This is part 2 of a 2-part series that I am doing to educate, empower, and inform you as the patient. As I stated in Part 1, this may be boring. But knowing this foundational information is instrumental in saving your life. In this episode, I will focus on diagnostic errors. They are on the rise at an alarming rate. BMJ Quality and Safety reported that an estimated 795,000 Americans will die or are permanently disabled by diagnostic error each year. It is a healthcare crisis that no one is talking about, but you should be aware.Resources Mentioned in this Episode:Website -⁠⁠ www.hughesadvocacy.com⁠⁠  YouTube - ⁠ YouTube Channel⁠ Instagram - ⁠⁠ @hughes.advocacy⁠⁠  LinkedIn - ⁠⁠Hughes Advocacy⁠⁠  Facebook -  ⁠⁠Hughes Advocacy⁠⁠ ⁠⁠⁠ Leapfrog group - Leapfrog GroupSIDM - What is a Diagnostic Error BMJ report - Report Highlights Public Health Impact of Serious Harms From Diagnostic Error in U.S.Improving Diagnosis in Care - Improving DiagnosisU.S. national academy of medicine - Improving Diagnosis in HealthcareI hope you enjoyed this episode and will continue returning to a place where your voice always matters!  I would love it if you could rate, review, share, and subscribe to my Spotify and ⁠YouTube Channel.⁠

    11 min

  7. 09/26/2025

    The Basics Of Healthcare - Part 1, What Is Patient Safety?

    What to expect in this episode: This episode is part 1 of a 2-part series discussing the "basics" of health care.  It might seem boring, but it is foundational.  Why?  Knowledge is power.  You don't know what you don't know. In this episode, I will explain what a preventable medical error is.  What is a "never" event?  And what is patient safety?  I will include facts, research, data, and statistics to educate you, the patient.   Most people are aware of the data, but they do not think a preventable medical error will ever happen to them...until it does. Resources Mentioned in this Episode: Website -⁠ www.hughesadvocacy.com⁠  YouTube - YouTube Channel Instagram - ⁠ @hughes.advocacy⁠  LinkedIn - ⁠Hughes Advocacy⁠  Facebook -  ⁠Hughes Advocacy⁠ ⁠ Medical errors - Medical Errors are the 3rd Leading Cause of Death.Secretary Becerra - Secretary Becerra CTANearly 1 in 4 -The Safety in Inpatient HealthOr - Nearly 1 in 4 U.S. hospitalized patients experience harmful events. I hope you enjoyed this episode and will continue returning to a place where your voice always matters!  I would love it if you could rate, review, share, and subscribe to my Spotify and YouTube Channel.

    11 min

  8. 09/25/2025

    What Is A Patient Advocate? Do I Need One?

    What to expect in this episode:I will discuss what a patient advocate is. And do you need one? Most people have never heard of a patient advocate, or if they have, they do not know what they do or what that means for you, the patient. In this episode, I will discuss the different kinds of advocates and what we do and ask you questions to know if you need a patient advocate. Resources Mentioned in this Episode: Website - www.hughesadvocacy.comInstagram - @hughes.advocacy LinkedIn - Hughes Advocacy Facebook - Hughes AdvocacyGaslighting Women - It's Only In Her HeadGaslighting - We Need to Talk About Medical GaslightingJohns Hopkins - The Power Of A Healthcare Advocate.I hope you enjoyed this episode and will continue returning to a place where your voice always matters! I would love it if you would rate, review, share, and subscribe to Apple Podcasts, Spotify, and Google Podcasts.

    14 min

  9. 09/24/2025

    My Personal Testimony, and Why I Became A Patient Advocate

    What to expect in this episode:I will share how I was personally affected by a preventable medical error. This led to me starting my company, Hughes, and becoming a Board-Certified Patient Advocate.Resources Mentioned in this Episode: Website - www.hughesadvocacy.comInstagram - @hughes.advocacyLinkedIn - Hughes Advocacy Facebook - Hughes AdvocacyI hope you enjoyed this episode and will continue returning to a place where your voice always matters! I would love it if you would rate, review, share, and subscribe to Apple Podcasts, Spotify, and Google Podcasts.

    7 min

  10. SEASON 1, EPISODE 1 TRAILER

    Trailer

    Welcome to The Patient's Voice, Does It Matter? I am thrilled you are here! This is a place where your voice will always matter to me! I am excited to welcome you along. My hope is that you will learn to be a proactive patient in preventing a medical error from happening to you or your loved one in any healthcare setting.  Resources For This Episode: Website - www.hughesadvocacy.com Instagram -  @hughes.advocacy  LinkedIn - Hughes Advocacy  Facebook -  Hughes Advocacy

    5 min

Trailer

About

Welcome to The Patients’ Voice: Exposing the Truth in Healthcare—One Story at a Time. Hosted by Krista Hughes, Board-Certified Patient Advocate and founder of Hughes Advocacy. We share real patient stories of misdiagnoses, medical errors, neglect, and preventable harm—then spotlight solutions, transparency, and empowerment. Each episode delivers practical advice, policy insight, and faith-rooted courage to drive systemic change. I have a passion for patients—“Together, we can turn pain into purpose and stories into change.”

Information