The Payments Show Podcast Satwant Phull

In episode 91 of The Payments Show Podcast, I spoke to George Csahiouni who is the CEO at Swoop Finance

Swoop Finance helps Small to Medium businesses upgrade, replace, or acquire new technology on a low monthly payment plan.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/91

Summary of topics discussed:
(01:16) - Introduction to Swoop Finance
(02:06) - The Growing Market of POS and PaaS
(03:50) - What Sets Swoop Apart in the Marketplace
(04:50) - Exploring Swoop's Innovative Financing Solutions
(14:35) - Swoop's Impact on SMBs: Lowering Payment Processing Costs
(22:40) - The Benefits of Swoop's Solutions for End Users
(23:09) - Exploring Flexible Financing Solutions
(23:31) - Customized Lease Terms and Micro Lending
(24:25) - The Challenge of Small Business Financing
(25:48) - Comprehensive Financing Beyond Technology
(26:24) - Emergency Funding and Business Expansion Support
(28:20) - Real-World Business Scenarios and Solutions
(30:33) - Optimizing Payment Processing and Technology Upgrades
(32:04) - Acquiring Customers and Implementing Solutions Quickly
(34:26) - Future Trends in Payment and Retail Spaces

Details:
- Recorded on 16 Apr 2024
- Host: Satwant Phull
- Guest: George Csahiouni, CEO, Swoop Finance

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Swoop Finance: swoopfinancing.com | info@swoopfinancing.com | USA: +1 877.707.9667

In episode 90 of The Payments Show Podcast, I spoke to Warren Brown who is the Head of Product at Settle.

Settle is an all-in-one payments solution for growing consumer brands. It offers Payments, AP automation, Working Capital and more.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/90

Summary of topics discussed:
(00:21) - Introduction
(00:57) - Overview of Settle: Revolutionising E-commerce Growth
(01:55) - Settle's Impact and Growth Trajectory
(02:51) - The Product Side: Unlocking Growth for Customers
(04:30) - Exploring Settle's Core Solutions: A Deep Dive
(05:39) - The Power of Automation and Financing in Operations
(08:27) - Transitioning from Traditional Tools to Settle
(10:33) - The Origin Story of Settle
(12:23) - Target Audience: Startups, Scale-ups, and Accountants
(13:40) - The Role of Accountants in Settle's Ecosystem
(18:52) - Case Studies: Real-world Success Stories
(24:30) - The Transition Process to Settle's Platform
(27:22) - Settle's Customer Base and International Payments
(34:52) - Future Goals and Predictions for the Payment Space

Details:
- Recorded on 15 Apr 2024
- Host: Satwant Phull
- Guest: Warren Brown, Head of Payments, Settle

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Settle: settle.com | @usesettle 

In episode 89 of The Payments Show Podcast, I spoke to Tim Brown who is the Global Identity Officer at Prove.

Prove is one of the world’s most accurate identity verification and authentication platforms. It is used by thousands of businesses across many industries including e-Commerce, Financial Services, Healthcare and Gaming.

VIDEO and PDF Transcript:
 - click here https://thepaymentsshow.substack.com/p/89

Summary of topics discussed:
(00:43) - Meet Tim Brown: Global Identity Officer at Prove
(01:02) - The Impact of Prove in Various Industries
(02:04) - Tim' Journey in Biometrics and Identity Verification
(03:34) - The Evolution of Biometric Technology and Its Adoption
(06:25) - Prove's Unique Approach to Identity Verification
(07:01) - Enhancing E-commerce and Financial Services with Prove
(12:48) - Selfie Scans: The Challenges
(15:25) - Profiting from the Future of Identity Verification and Commerce
(21:58) - From Payphone to Prove: The Company's Evolution
(25:05) - Exploring Passwordless Authentication with Prove Auth
(25:23) - The Role of FIDO Alliance in Eliminating Passwords
(26:55) - Understanding Passkeys: A Leap Towards Secure Authentication
(29:34) - Prove's Approach to Identity Verification and Passkeys
(32:24) - The Future of Authentication: Trends and Predictions
(32:40) - Enhancing Business Solutions with Prove's Identity Verification
(33:29) - Impact of Governments on Wallets, Centralisation and Decentralisation
(41:07) - Entertaining Anecdotes from a Career in Identity and Authentication
(45:08) - Final Thoughts and How to Connect with Prove
(47:06) - Chit Chat

Details:
- Recorded on 27 Mar 2024
- Host: Satwant Phull
- Guest: Tim Brown, Global Identity Officer, Prove

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Prove: prove.com | @ProveIdentity

In episode 88 of The Payments Show Podcast, I spoke to Megan Oxman who is SVP of Product and Experience at Paysafe. 

Paysafe offers capabilities in payment processing, digital wallets, and online cash solutions.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/88

Summary of topics discussed:
(00:29) - Start
(00:56) - Paysafe Overview
(01:57) - Stats: The Importance of Offering Diverse Payment Options
(03:04) - Exploring PaySafe's Digital Wallets and eCash Solutions
(04:56) - The Global Reach of PaySafe's Payment Methods
(05:33) - Enhancing Sales Conversion with Diverse Payment Systems
(07:24) - Merchant Engagement and Solutions with PaySafe
(09:08) - The Evolution of PaySafe's Offerings and Customer Focus
(11:23) - Innovations in PaySafe's Product Line
(12:58) - The Impact of User Experience (UX) on Payment Solutions
(14:20) - The Role of UX Design in Payment Platforms
(15:30) - Addressing Fraud and Security in Payment Solutions
(18:59) - Understanding PaySafe's Brand Ecosystem
(19:51) - The Advantages of PaySafe's Digital Wallet for Merchants
(26:07) - Future Predictions and Trends in the Payment Space
(26:29) - Frictionless, Intuitive Journeys
(27:13) - Consumers Trusting Fewer Providers
(27:42) - Growth of Cash
(30:26) - Close

Details:
- Recorded on 18 Mar 2024
- Host: Satwant Phull
- Guest: Megan Oxman, SVP of Product and Experience, Paysafe

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Paysafe: paysafe.com | @Paysafe

In episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow.

Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/87

Summary of topics discussed:

(00:21) - Start
(01:09) - Chargeback Stats
(05:04) - 80/20: "Friendly" Fraud vs "Real" Fraud
(08:50) - Easier Than Ever To File a Chargeback
(11:26) - Differing Win Rates in Different Industries
(16:37) - Solution Overview: 100% Success-based Fees Only
(21:53) - ChargeResponse and ChargeScore
(26:25) - Human Last Line of Defence
(27:40) - Chargeflow Alternatives: Their Weaknesses
(30:30) - Getting Started with Chargeflow
(32:29) - Customer Success Stories
(34:07) - Scams and Frauds: Organized Crime is a Major Threat
(37:51) - "To Catch a Fraudster" Podcast
(39:11) - Chargebacks Are NOT a "Cost of Doing Business"
(41:15) - Chargeflow in 2024 and Beyond
(42:27) - Chit Chat

Details:
- Recorded on 28 Feb 2024
- Host: Satwant Phull
- Guest: Dan Moshkovich, VP of Marketing, Chargeflow

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Chargeflow: chargeflow.io | @chargeflowhq

In episode 86 of The Payments Show Podcast, I spoke to Jonathan Tomek who is the Vice President of Research & Development at Digital Element.   

Digital Element empowers businesses to extract actionable insights from a consumer’s internet connection, leveraging their IP address. These insights encompass location, connection type, demographic data, VPN usage, and proxy details. By harnessing this data, businesses can enhance ad targeting precision, optimize content localization, and mitigate online fraud.

VIDEO and PDF Transcript:
 - click here https://thepaymentsshow.substack.com/p/86

Summary of topics discussed:
(00:00) - Start and Introduction
(01:31) - VPN Stats and Their Implications
(03:32) - How Do You Find the True Location of a VPN User?
(05:19) - Non-human Internet Traffic: Proxies
(07:48) - Additional IP Insights: Carrier Databases, Demographics and More
(09:46) - IP Characteristics: Evolution of IP Addresses Over Time
(11:30) - TOR, Anonymity and the Darknet
(14:15) - Customers Using Digital Element: Context Is Key
(18:46) - Overview of the Solution
(21:11) - Strict Payment Processing Rules Don't Solve All Problems
(24:16) - Next Steps: Getting Started with Digital Element
(25:17) - New Threats: Connected TV Ad Fraud and Bots
(28:22) - Threats from IoT Devices
(35:09) - Chit Chat
(36:15) - THOTCON Hacking Conference, Chicago
And much more…

Details:
- Recorded on 8 Feb 2024
- Host: Satwant Phull
- Guest: Jonathan Tomek, VP of R&D, Digital Element

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Digital Element: digitalelement.com