36 episodes

The Paytient Podcast is a show about how people access and afford healthcare. We cover trends in health and benefits while talking to innovators who are empowering consumers to take charge of their health. We explore the implications of decisions made at the benefits level, with an eye toward how we can all lead healthier lives. To learn more, visit us at https://www.paytient.com/.

The Paytient Podcast Paytient

    • Health & Fitness
    • 5.0 • 6 Ratings

The Paytient Podcast is a show about how people access and afford healthcare. We cover trends in health and benefits while talking to innovators who are empowering consumers to take charge of their health. We explore the implications of decisions made at the benefits level, with an eye toward how we can all lead healthier lives. To learn more, visit us at https://www.paytient.com/.

    Breaking Down Barriers to Care with Dawn Beaudin, Hyatt Corporation’s VP of Benefits

    Breaking Down Barriers to Care with Dawn Beaudin, Hyatt Corporation’s VP of Benefits

    On this episode of The Paytient Podcast, host Laura Cave sits down with Dawn Beaudin, the Vice President of Benefits at Hyatt, to discuss innovative benefit solutions that break down barriers to care. Hyatt, known for its exceptional benefits program, owes much of its success to the pioneering work of Dawn Beaudin and her team.
    Throughout the episode, Dawn sheds light on Hyatt's unique philosophy regarding benefits and how it seamlessly integrates into the company's overarching business strategy. She emphasizes the importance of prioritizing employee well-being, especially in an industry where caring for others is the primary focus.
    Dawn speaks to Hyatt's commitment to breaking down barriers to care and enhancing access to healthcare services for its employees. She elaborates on the challenges they've encountered along the way and the innovative solutions they've implemented to overcome them.
    Tune in for insights into how a company like Hyatt navigates the complex landscape of employee benefits while staying true to its core values. Dawn's expertise and passion for improving the lives of Hyatt's employees shine through, making this episode a must-listen for anyone interested in the intersection of business strategy and employee wellness. Don’t miss out on how Hyatt is revolutionizing the employee benefits landscape, one innovative solution at a time.
    **
    Have questions or comments? Email us at podcast@paytient.com!

    For more information on Paytient and how we can help your team better access and afford healthcare, click here.

    • 33 min
    Ensuring equitable access to care amidst economic turmoil: Hear NABIP CEO Jessica Woods Brooks on what benefit advisors can do to help clients cope

    Ensuring equitable access to care amidst economic turmoil: Hear NABIP CEO Jessica Woods Brooks on what benefit advisors can do to help clients cope

    Most employers expect health plan costs to increase heading into 2024, and this isn't a new trend. Still, it's gotten to a point where it's stretching employers and employees financially so much that many seek ideas beyond the traditional strategies. 

    Of the 158 million Americans who get health insurance through their employers, almost a quarter are “underinsured” — they technically have coverage, but they can’t afford to pay the out-of-pocket costs that come when you actually seek care. 

    Health plans with high out-of-pocket costs have historically disadvantaged vulnerable employees with less disposable income and lower credit scores. 

    In this episode of the Paytient Podcast, we welcome Jessica Brooks-Woods of NABIP for a conversation about benefit strategies that give employees more equitable access to care amid rising costs over the next few years. 
    Jessica Brooks-Woods is the esteemed CEO of the National Association of Benefits and Insurance Professionals (NABIP). She is revered as the "Velvet Hammer in Healthcare. " She seamlessly interweaves fierce advocacy with a sense of purpose, ensuring holistic value delivery across healthcare touchpoints. You won't want to miss her take on what benefit advisors can do to help clients cope amidst economic turmoil. 
    **
    Have questions or comments? Email us at podcast@paytient.com!

    For more information on Paytient and how we can help your team better access and afford healthcare, click here.

    • 40 min
    How Transparency and the Election will Impact Healthcare Access & Affordability in 2024 with CIAB President Joel Wood

    How Transparency and the Election will Impact Healthcare Access & Affordability in 2024 with CIAB President Joel Wood

    Joel Wood is the President of The Council of Insurance Agents & Brokers. 

    He has been the top regulatory and government affairs officer at The Council since 1993. He came to Washington a decade earlier to work as a press and legislative director for Rep. Don Sundquist (R-Tenn.). He joined us on the Paytient Podcast to discuss his vantage point around affordability and access with Paytient.
    Check out this episode to hear Joel's point of view on improving access and affordability through transparency.
    **
    Have questions or comments? Email us at podcast@paytient.com!

    For more information on Paytient and how we can help your team better access and afford healthcare, click here.

    • 37 min
    Building a Better Benefits Universe: Insights from Cameron Betts of Mercer

    Building a Better Benefits Universe: Insights from Cameron Betts of Mercer

    Cameron Betts of Mercer joins us on the podcast to talk about what’s in and what's out for benefits in 2024.
    Cameron is a Senior Health & Benefits Consultant with Mercer where he consults on health and benefits strategy for U.S. based and global employers.
    We're all aware that this year's big headline is about how inflation is driving up prices that are squeezing family's wallets. People are deferring or foregoing care in record numbers and attraction and retention of workers has been a real challenge for employers.

    So what's the solution? We get Cameron's point of view on what strategies he thinks are here to stay and which ones aren't serving our employee populations any longer.
    **
    Have questions or comments? Email us at podcast@paytient.com!

    For more information on Paytient and how we can help your team better access and afford healthcare, click here.

    • 42 min
    Employee Benefit Strategies You Need to Know for 2024 with Jeff Faber of HUB

    Employee Benefit Strategies You Need to Know for 2024 with Jeff Faber of HUB

    This week, we welcomed Jeff Faber, Employee Benefits Chief Strategy Officer of HUB International to the show for a conversation about what’s next in employee benefits for 2024.
    Benefit professionals and the teams they serve are dealing with a slew of challenges this year, including:
    InflationTurnover and absenteeismDeclining population healthHealth inequitiesWe asked Jeff to shed light on how employers and their benefit advisors are navigating this environment with impactful benefits and smart strategies that can improve both the employee experience and the bottom line. 
    He delivered with both thoughtful insights and empathy–listen to the episode for more on:
    The importance of communication, trust, and openness with employees to address their concerns and help them maintain good health.The role of vendors, such as Paytient, in providing financial assistance and reducing barriers to care.Leveraging advanced analytics to identify vulnerable employee demographics and address social determinants of health.Shifting focus from monitoring costs to managing costs through population health management and optimized employee experiences.**
    Have questions or comments? Email us at podcast@paytient.com!

    For more information on Paytient and how we can help your team better access and afford healthcare, click here.

    • 27 min
    How Employers Are Using HPAs to Drive Retention and DEI Outcomes With Chris Labrecque

    How Employers Are Using HPAs to Drive Retention and DEI Outcomes With Chris Labrecque

    With a turnover, absenteeism, and health inequities keeping too many people out of the doctor's office, Paytient's Health Payment Account is designed to help employers retain their employees by removing the financial barriers to care.

    In this episode, Chris Labrecque, who recently joined our team as Chief Customer Officer, joins us to unpack how employers are using Health Payment Accounts to realize better retention and DEI outcomes.

    With 30 years of experience as a trusted fiduciary serving mid-market to jumbo employer clients, Chris brings a wealth of experience and an empathetic mindset to introducing clients to Paytient's novel healthcare financial wellness solution. 

    Prior to joining Paytient, Chris was President of the Employee Benefits Group of one of the largest privately held insurance brokerages in America (IOA). Previously, he was co-owner of the Norwood Agency for nearly 20 years.
    **
    Have questions or comments? Email us at podcast@paytient.com!

    For more information on Paytient and how we can help your team better access and afford healthcare, click here.

    • 23 min

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

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