The Pool Operators Club

Andrew Gaffey and Martyn Hardy
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  • EDUCATION
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Welcome to The Pool Operators Club – the go-to resource, learning and membership community for all commercial pool operators large and small! https://www.pooloperatorsclub.com We dive into topics like pool water quality, health & safety, operational best practice, troubleshooting common issues, myth's, and insights from industry experts. Our goal? To help you keep your pools cleaner, safer, and running smoothly and efficiently. Welcome, from wherever you are in the world! Rules and regs may differ from country to country, but the principles of good pool operations stay the same!

Episodes

  1. Phosphates 101: Keeping Your Pool Algae-Free

    10/04/2025

    Phosphates 101: Keeping Your Pool Algae-Free

    Join us for an insightful discussion with Colin Day from Lovibond Tintometer Ltd, addressing the critical topic of phosphates in pool water. Learn why phosphates are a concern for pool operators, how they contribute to algae and bacteria growth, and effective ways to test and control phosphate levels in your pool. Colin shares expert advice, practical tips, and reliable testing methods to help you maintain a clean and safe swimming environment. Tune in to discover how to keep your pool algae-free and ensure good water quality with proper phosphate management. Subscribe to keep in touch with news and developments at The Pool Operators Club® 00:00 Introduction to Phosphates in Pools 01:34 Sources and Impact of Phosphates 04:17 Phosphates in Pool Chemicals 05:10 Managing Phosphate Levels 10:52 Testing for Phosphates 15:01 Chemical Treatments for Phosphate 15:49 Algae Treatment and Phosphate Release 17:29 Maintaining Water Quality 18:51 Phosphate in Mains Water 20:52 Cyanuric Acid Misconceptions 23:09 Conclusion and Contact Information Colin Day, Lovibond Tintometer Ltd. colin.day@lovibond.uk Andrew Gaffey & Martyn Hardy, The Pool Operators Club® contact@pooloperators.club Equipment referenced: Phosphate Comparator https://www.lovibond.com/en/PW/Water-... PM630 Photometer https://www.lovibond.com/en/PW/Water-...

    24 min
  2. Sulphates In Focus: Essential Knowledge for Pool Operators

    10/01/2025

    Sulphates In Focus: Essential Knowledge for Pool Operators

    The Pool Operators Club joins Colin Day from Lovibond Tintometer Ltd, an expert with over 35 years of experience in the water testing industry, sharing crucial insights about sulphates and their impact upon pool maintenance. We discuss the sources of sulphates, their detrimental effects on pool infrastructure, and the significance of regular sulphate monitoring. The discussion covers practical testing methods, the importance of understanding and managing TDS and chloride levels, as well as selecting suitable chemicals for pool treatment. Essential viewing for pool operators aiming to maintain optimal water quality and prevent costly damage to their pool and plant equipment.00:54 Colin's Background and Expertise03:15 Introduction to Sulphates in Pool Water03:37 Sources and Problems of Sulphates07:31 Testing Frequency 15:37 Sulphate Test Methods & Equipment23:05 Source Water & Choice of Treatment ChemicalsColin Day, Lovibond Tintometer Ltd. Sun Rise Way, Amesbury, Wiltshire, Amesbury SP4 7GRcolin.day@lovibond.uk Equipment referenced:Sulphate Kithttps://www.lovibond.com/en/PW/Water-... Chloride Kithttps://www.lovibond.com/en/PW/Water-... PM630 Photometerhttps://www.lovibond.com/en/PW/Water-... SD30 TDS Penhttps://www.lovibond.com/en/PW/Water-...General Pool Test Photometer Kit MD110https://www.lovibond.com/en/PW/Water-... The Pool Operators Club® membership provides expert advice, education and support to all commercial pool operators, large and small! https://www.pooloperatorsclub.com/Follow us on our socials:  / pooloperators.club  https://x.com/PoolOperators

    28 min
  3. Essential Steps For Reopening Swim School Pools

    08/22/2025

    Essential Steps For Reopening Swim School Pools

    Episode 8 Andrew Gaffey and Martyn Hardy share essential tips and best practices for reopening swim school pools after the holiday closure period. They discuss common issues such as water stagnation, restoring chemical balance, microbiological testing, and maintenance of air handling systems. The conversation includes practical advice on managing pool covers, chemical dosing systems, and maintaining a safe environment. The hosts emphasise the importance of having a structured checklist to ensure a smooth and safe reopening. Tune in for valuable insights into pool management and preparation.00:31 Challenges of Reopening Pools After a Shutdown02:26 Key Steps for Reopening Pools04:31 Air Handling and Mechanical Considerations06:35 Chemical Dosing and Maintenance10:00 Final Preparations and Best Practices19:53 Conclusion and ResourcesThe Pool Operators Club® offers online learning resources, training, support & community for all commercial pool operators, large and small, wherever you may be!Join us or subscribe! https://www.pooloperatorsclub.com#swimschool #poolchemicals #commercialpools

    24 min
  4. Pool Chemical Deliveries - Do's & Don'ts

    07/23/2025

    Pool Chemical Deliveries - Do's & Don'ts

    The Pool Operators Club - Episode 7.Martyn and Andy discuss the critical subject of chemical deliveries at commercial pools. Martyn recounts a recent live scenario involving a sodium hypochlorite delivery, emphasising the importance of proper planning, handling, risk assessments, and emergency protocols. The duo discusses potential hazards, including chemical reactions, improper storage, and PPE requirements, stressing the need for thorough education and training in the pool industry. Find out how you can prevent accidents and ensure safety in your facility.www.pooloperatorsclub.com00:14 Unexpected Chemical Delivery Incident01:32 Safety Concerns and Immediate Actions04:05 Risk Assessment and Competency06:10 Delivery Protocols and Real-life Examples12:37 Importance of Proper Storage and Handling15:30 Segregation of Chemicals15:52 Flooding and Chemical Spills17:16 Importance of Safety Data Sheets (MSDS)19:00 Chemical Deliveries and Storage22:47 Contractor Safety and Emergency Protocols25:51 Chlorine Gas Detection and Monitoring27:52 Conclusion and Final Thoughts #poolchemicals #chlorine #poolplant #pooloperator #pooloperatorsclub

    29 min

  5. 07/03/2025

    Five Mistakes That Will Ruin Your Pool Water Quality

    We discuss five critical mistakes that can significantly affect your pool water quality, and what you can to avoid them. From managing pollutants and encouraging pre-swim showers to properly calibrating flocculent dosing systems and addressing filter maintenance, this podcast covers essential tips and practices based on our experiences and industry standards. Discover how to maintain pristine pool water and ensure a safe, enjoyable swimming environment for both bathers and pool staff.00:49. Allowing bathers to pollute your pool12:47 Allowing cleaning products to get into your pool water16:07 Neglecting your Total Alkalinity19:25 Is your floc dosing method working properly? 24:56. Backwashing sand filters too often.

    34 min

  6. 06/20/2025

    I Built a Swim School - In a Multi Storey Car Park!

    Episode 5:Join us as we visit Nayna Patel, the owner of The Splash Academy in Bolton, and learn about her journey to create a top-notch swim school. Nayna discusses the challenges faced in converting a multi-story car park basement into a state-of-the-art teaching pool, the importance of the customer experience, and the passion behind teaching swimming as a life skill. Gain insights into the practicalities of running a swim school business, including customer feedback, facility accessibility, and maintaining high standards. This episode offers valuable advice for current and aspiring swim business owners.Special thanks to Nayna Patel at The Swim Academy, Bolton.https://thesplashacademy.co.uk/The Pool Operators Club® is an online learning resource, consultancy, support & membership community for all commercial pool operators, large or small. https://www.pooloperatorsclub.com/

    32 min

  7. 06/16/2025

    Insurance for Swim Schools 101

    We sat down with Nick Elwell from BGI Insurance and Risk Management to discuss crucial insurance needs for commercial pool operators, especially swim schools and small operators. Nick explains the terminology and different types of insurance coverage that should be considered, and shares real-world examples that underscore the significance of having the right insurance coverage. We examine the potential consequences of inadequate coverage and the importance of understanding the unique insurance needs of swim-related businesses. BGi Insurance & Risk Management Website: BGi.ukTel: +44(0)1367 246130Email: info@BGi.uk Join us! https://www.pooloperatorsclub.com The Pool Operators Club® offers online consultancy support, learning resources, training & community for all commercial pool operators, large and small.

    34 min

  8. 04/29/2025

    Ep3. Swimming in Danger: Chemical & Gassing Incidents In Swimming Pools

    Join Andrew Gaffey and Martyn Hardy in this eye-opening episode as they delve into the rising incidents of chemical and gassing accidents in commercial swimming pools. They discuss common and lesser-known causes, like plant room equipment malfunctions, inadequate staff training, poor practices, and highlight the dangers of chlorine gas exposure. Learn about real-world incidents, preventive measures, and the importance of proper chemical handling and training to mitigate risks.

    20 min
  9. Temporary Pop-Up Pools: Fit for purpose?

    04/08/2025

    Temporary Pop-Up Pools: Fit for purpose?

    Episode 2 In this episode of the Pool Operators Club podcast, hosts Andrew Gaffey and Martyn Hardy delve into the details behind the latest UK pool industry guidance on the use of temporary pop-up pools in commercial settings. They discuss major concerns around water hygiene, filtration quality, and safety. The episode aims to provide detailed insights for commercial pool operators, particularly relevant to swim-schools and school settings, about the suitability of these pools for swimming lessons and other commercial uses, highlighting potential risks and the necessary equipment to ensure safe and efficient pool operation. Find out more about The Pool Operators Club What topics would you like to see us cover? Email us: contact@pooloperators.club #pooloperatorsclub #poolplant #commercialpools

    31 min

  10. 03/18/2025

    Unlocking Your Pools Potential - Introduction to The Pool Operators Club!

    Andrew Gaffey and Martin Hardy introduce the Pool Operators Club, dedicated to supporting pool operators through valuable information, learning resources, and a community. With decades of experience in the commercial pool industry,they discuss the challenges, responsibilities, and importance of ongoing learning for pool operators, especially smaller ones. The club provides its members with video courses, Q&A webinars, and a members’ forum to promote safe and efficient pool operations.

    24 min
  • 10 Episodes

About

Welcome to The Pool Operators Club – the go-to resource, learning and membership community for all commercial pool operators large and small! https://www.pooloperatorsclub.com We dive into topics like pool water quality, health & safety, operational best practice, troubleshooting common issues, myth's, and insights from industry experts. Our goal? To help you keep your pools cleaner, safer, and running smoothly and efficiently. Welcome, from wherever you are in the world! Rules and regs may differ from country to country, but the principles of good pool operations stay the same!

Information

  • Creator
    Andrew Gaffey and Martyn Hardy
  • Years Active
    2K
  • Episodes
    10
  • Rating
    Clean
  • Copyright
    © Andrew Gaffey and Martyn Hardy
  • Show Website
    The Pool Operators Club