The Post Shift Podcast with Shawn Soole

Shawn Soole
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  • الأعمال
  • يتم التحديث يوميًا

The Post Shift Podcast with Shawn Soole dives into the business of hospitality with raw, honest conversations on entrepreneurship, leadership, mental health, and modern hospitality culture. From industry icons to rising stars, each episode unpacks real stories, hard lessons, and fresh ideas that help bar and restaurant pros thrive. Tune in for unfiltered insights into what it takes to build a lasting, meaningful career in today’s fast-changing hospitality world.

  1. Geoffrey Toffetti on Turning Frontline Staff into Revenue Drivers

    قبل ٦ أيام

    Geoffrey Toffetti on Turning Frontline Staff into Revenue Drivers

    Join Shawn Soole in a dynamic conversation with Geoffrey Toffetti, a hospitality insider turned CEO who’s reshaping how frontline teams drive guest experience and revenue. From his early days as a hotel valet to leading FPG’s SaaS revolution with IN‑Gauge, Geoffrey shares the behind‑the‑scenes strategies that empower hotels to sell more, serve better, and scale smarter. What You’ll Learn • Geoffrey’s journey from valet to C‑suite—building empathy and strategy from the ground up • FPG’s pivot from consulting to a scalable SaaS model, designing IN‑Gauge to empower staff at the point of sale • The value of incremental revenue via front desk and F&B upselling—high-margin, high-impact, low‑overhead • How FPG onboard and train large teams virtually, from launch cadence to ongoing client success frameworks • Looking ahead: integrating AI not to replace, but to amplify frontline creativity, backed by decades of performance data Timestamp Highlights (Estimated) • 00:02:30 – Starting as a valet and rising into leadership—Geoffrey’s hospitality origin story • 00:14:00 – Building IN-Gauge: FPG’s shift to digital training and performance insights • 00:28:00 – Revenue without renovation: how hotels unlock millions with existing resources • 00:42:00 – Rolling out FPG’s onboarding and client success strategy—scalable, virtual, consistent • 00:58:00+ – Leveraging AI to support—not replace—human connection at the frontline 🎯 Who It’s For Hotel leaders, beverage and customer experience managers, training directors, and hospitality operators eager to turn frontline moments into powerful revenue engines—all while empowering staff and keeping the guest at the heart. ✅ If You Loved This Episode Hit Like Subscribe and ring the 🔔 to stay connected with the latest in hospitality innovation Share your biggest takeaway—or your dream upsell strategy—in the comments Spread the knowledge: share this episode with your team or industry community

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  2. TRAILER - Geoffrey Toffetti on Turning Frontline Staff into Revenue Drivers

    المقطع الترويجي للموسم ٥

    TRAILER - Geoffrey Toffetti on Turning Frontline Staff into Revenue Drivers

    NEW EPISODE drops Friday 9am PST In this trailer, I sit down with frontline efficiency expert Geoffrey Toffetti to explore how creating a nurturing workplace culture can drive stronger performance and ultimately boost revenue per employee.

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  3. Charlotte Voisey on Evolving Tales of the Cocktail and Leading the Culture Shift

    ٣ أكتوبر

    Charlotte Voisey on Evolving Tales of the Cocktail and Leading the Culture Shift

    In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the industry as the global head of ambassadors at William Grant & Sons. Now, she’s steering the future of the global cocktail community-here’s how. What You’ll Learn • Charlotte’s journey: from bartender across London, Barcelona, Buenos Aires, and New York to industry leader and educator • How she helped craft the legendary experiences at Tales of the Cocktail-and the hands-on parties, seminars, and cultural moments that made the event iconic • What’s next for Tales in 2025 under her leadership: the theme “Evolve,” expanded seminar tracks from education to wellness and business, and a renewed focus on preparation for the industry’s future • Balancing the legacy of the global gathering with innovation, inclusivity, and the energy of newcomers-Tales continues evolving while honoring its roots • What attendees-both returning and first-timers-can expect, and how Charlotte is helping tailor the experience for diverse generations and needs Timestamp Highlights (Estimated) 00:02:30 – Charlotte’s global journey from bartender to global brand ambassador to festival leader 00:15:00 – Tales’ party legacy and the storytelling that made it legendary 00:30:00 – Shifting from ambassador to Executive Director-what this role means for the industry 00:42:00 – "Evolve" in 2025: new seminar tracks, future-forward programming, and inclusion strategies 00:58:00+ – How Charlotte is bridging generations and shaping a forward-looking Tales experience 🎯 Who It’s For Bar leaders, event organizers, educators, and anyone invested in the culture, community, and evolution of hospitality-this episode shows how leadership and vision drive progress. ✅ If You Loved This Episode • Hit Like • Subscribe and ring the 🔔 to stay tuned for more conversations from hospitality’s changemakers • Share your favorite Charlotte insight-or a memory from Tales-in the comments • Share with your team, industry peers, or anyone passionate about where the cocktail community is headed

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  4. TRAILER - Charlotte Voisey on Evolving Tales of the Cocktail and Leading the Culture Shift

    المقطع الترويجي للموسم ٦

    TRAILER - Charlotte Voisey on Evolving Tales of the Cocktail and Leading the Culture Shift

    NEW EPISODE - Friday 9am PST In this episode, Shawn Soole chats with Charlotte Voisey, newly appointed Executive Director of the Tales of the Cocktail Foundation. For nearly two decades before this role, Charlotte shaped the industry as the global head of ambassadors at William Grant & Sons. Now, she’s steering the future of the global cocktail community.

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  5. From Punch to Platform: Dale DeGroff on Craft, History, and Hospitality Evolution

    ٢٦ سبتمبر

    From Punch to Platform: Dale DeGroff on Craft, History, and Hospitality Evolution

    In this special episode, Shawn Soole sits down with the iconic Dale DeGroff , widely known as The King of Cocktails , for a legendary conversation on how he shaped modern cocktail culture and continues to inspire the next generation of bar leaders. What You’ll Learn • Dale’s origins—and how his journey transformed the craft of bartending into an art. • His pioneering work in building storied venues that blurred the lines between bar and experience. • The philosophy behind reviving forgotten cocktail traditions while embracing innovation. • How he mentored and influenced a generation of bar professionals—raising the ceiling for the entire industry. • Live Q&A: insights on staying creative, navigating change, and ensuring legacy lives on. Timestamp Highlights 00:02:30 – Dale’s cocktail calling: early inspirations and the ‘why’ behind the craft. 00:14:00 – Defining modern mixology: reinvention of service, spirit, and storytelling. 00:28:00 – Venue-building with intention: creating cocktail destination experiences. 00:42:00 – Live Q\&A: mentorship, creativity beyond the bar, and staying true to your vision. 00:58:00+ – What’s next: lessons for today’s bar leaders and the future of cocktail culture. Who It’s For Bartenders, hospitality leaders, cocktail aficionados, and anyone eager to understand how one person’s vision transformed a global culture—and what that means for the future of the bar industry. If You Loved This Episode Give it a Like Subscribe and tap the 🔔 for ongoing live conversations with hospitality’s bestLeave your favorite Dale DeGroff quote or question in the comments—keep the legacy going!Share with your bar team or industry peers to inspire the next wave of craftsmanship

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  6. TRAILER - From Punch to Platform: Dale DeGroff on Craft, History, and Hospitality Evolution

    المقطع الترويجي للموسم ٣

    TRAILER - From Punch to Platform: Dale DeGroff on Craft, History, and Hospitality Evolution

    NEW EPISODE drops 9am PST In this trailer, I had the amazing privilege to chat to King Cocktail himself, Dale DeGroff. We chatted about the early days of cocktail culture and his rise to fame. MUST LISTEN

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  7. Jess Taylor on Shucking Success: Building a Seafood Destination from Scratch

    ١٩ سبتمبر

    Jess Taylor on Shucking Success: Building a Seafood Destination from Scratch

    In this episode, Shawn Soole chats with Vancouver Island’s shellfish expert and restaurateur Jess Taylor, founder of the acclaimed Wandering Mollusk and now the driving force behind Shuck Taylor’s. Jess takes us on a journey from catering to community hubs—covering everything from live shucks and local sourcing to building a brand that celebrates creativity, locality, and approachable hospitality. What You'll Learn * Jess’s early start-up in shellfish catering and the birth of Wandering Mollusk * The origins and ethos behind Shuck Taylor’s: fresh bivalves, big flavour, and a welcoming vibe * Why local sourcing and Pacific Northwest terroir matter in every bite—and slurp * Building community: craft events, casual menus, and the art of hospitality retail * Live Q&A: menu development, scaling for service, and staying true to regional roots Timestamp Highlights * 00:02:45 – From catering entrepreneur to local seafood icon: Jess’s beginning * 00:12:30 – Launching Shuck Taylor’s: concept, community, and identity * 00:24:15 – Sourcing regionally and cultivating quality from sea to shell * 00:35:40 – Live Q\&A: operations tips, event planning, and team culture * 00:48:00 – What’s next for Shuck Taylor’s: growth, new menus, and creative direction Who It’s For Restaurateurs, chefs, hospitality operators, and anyone passionate about building local food experiences—from pop-up roots to brick-and-mortar success. If You Loved This Episode * Hit Like * Subscribe and tap the 🔔 for weekly industry-style conversations * Tell us your favourite shellfish moment—or ask Jess a question—in the comments * Share this episode with your culinary or local business community

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  8. TRAILER - Jess Taylor on Shucking Success: Building a Seafood Destination from Scratch

    المقطع الترويجي للموسم ٦

    TRAILER - Jess Taylor on Shucking Success: Building a Seafood Destination from Scratch

    NEW EPISODE drops Friday, 9am PST In this trailer, I get to chat to Jess Taylor of Shuck Taylor's and how he has built not just the brick and mortar of the space but the culture with his team, all while elevating the seafood scene in BC.

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The Post Shift Podcast with Shawn Soole dives into the business of hospitality with raw, honest conversations on entrepreneurship, leadership, mental health, and modern hospitality culture. From industry icons to rising stars, each episode unpacks real stories, hard lessons, and fresh ideas that help bar and restaurant pros thrive. Tune in for unfiltered insights into what it takes to build a lasting, meaningful career in today’s fast-changing hospitality world.

المعلومات

  • صناع العمل
    Shawn Soole
  • سنوات النشاط
    ٢٠٢١ - ٢٠٢٥
  • الحلقات
    ٤٢٦
  • التقييم
    فاضح
  • حقوق النشر
    © 789687
  • موقع البرنامج على الويب
    The Post Shift Podcast with Shawn Soole