The Profitable Property Management Podcast Jordan Muela

Welcome Closers! In this engaging episode of the Profitable Property Management Podcast. Jordan interviews Tiffany Rosenbaum, Co-Founder of Rosenbaum Realty Group. Dive into Tiffany's inspiring journey through the property management industry, from the inception of her company in the heart of Phoenix Metroplex to managing an impressive portfolio of 500 doors. Tiffany shares her passion for real estate, the critical role of property management, and the strategic expansion into short-term rentals. Explore the challenges, triumphs, and the significant impact of building a global team and fostering a culture of continuous improvement and empowerment.
[00:00:26] - Introduction of Tiffany Rosenbaum
[00:00:46] - Rosenbaum Realty Group's current business scope
[00:01:37] - What drives Tiffany’s passion for property management
[00:02:00] - The story of starting in real estate with no money
[00:04:05] - The first major client and business growth
[00:05:17] - Leadership lessons and the importance of hiring the right team
[00:06:55] - Embracing a global workforce for greater efficiency
[00:09:06] - Building a unified team culture remotely
[00:11:12] - Critical role of process management in operations
[00:14:13] - The significance of people operations in company growth
[00:19:24] - Auditing processes and compliance for continual improvement
[00:21:23] - Financial health and cash flow optimization strategies
[00:23:19] - Evolution of quality of life through business growth
[00:27:12] - Personal reflections on resilience and agency
[00:32:09] - The value of relationships and personal growth in business
📘 Newsletter https://muela.ck.page/profile🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/)🔵 https://www.facebook.com/PPMpodcast📺 https://www.youtube.com/@profitablepropertymanagement

Welcome Closers!In this episode, Jordan interviews Sarah Hatch, the Founder and Owner of Hatch Property Management and Sales. Sarah shares her journey into property management, from construction & hands-on work to owning & operating her own business. She discusses her experience in commercial property management and her transition to residential property management after having her first child. Sarah also talks about the unique challenges of managing properties for military and state department clients in the Washington D.C. area.
Key Moments
[00:00:46] Sarah's background and how she got into property management
[00:07:59] Why Sarah chose to manage residential properties despite her commercial background
[00:10:37] Sarah's business size: 200 doors and 15 employees
[00:17:18] Sarah's goals for 2024, including creating a video library for maintenance troubleshooting
[00:22:31] An example of effective troubleshooting that saved an owner money
[00:31:28] How Sarah prioritizes resident experience and builds a sense of community
[00:40:57] An example of Sarah's team supporting one another during a difficult time
[00:45:06] Sarah's approach to dealing with difficult tenants and evictions
If you enjoyed this episode and want to hear more insightful conversations about property management, be sure to subscribe to the Profitable Property Management Podcast on your favorite podcast platform or YouTube. You won't want to miss our upcoming episodes featuring industry experts and successful entrepreneurs sharing their knowledge and experiences.
🔗 https://www.hatchpropertymanagement.com https://www.facebook.com/sarah.pamula

Welcome Closers! In the 200th episode, Jordan and special guest Daniel Craig, Chief Strategy Officer at ProfitCoach, dive into the evolution of the property management industry & discuss their journey together from inception of ProfitCoach to today.
They run it back to 2017, sharing the challenges of data standardization in property management and the development of the national benchmarking study, known as the NARPM Accounting Standards today, as well as “Season 2” of ProfitCoach. The episode gets into the concepts of profit and operational performance, the significance of data-driven process design, and value creation in property management.
Insight generation and best practices in property managementReflections on the evolution of their working relationship since 2017Impact of ProfitCoach on the industry and individual growthDiscussions on industry benchmarks and profitability trendsLinks Referenced:
ProfitCoach Pricing Survey http://pmprofitcoach.com/pricingreport
https://www.pmprofitcoach.com/profitcoach-national-pricing-survey/
📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 https://www.facebook.com/PPMpodcast
📺 https://www.youtube.com/@profitablepropertymanagement

Welcome Closers! This episode dives into the strategic advantages that deep local ties and expertise can provide in the property management business. Hear how Mike Mefferd, CEO of Bridgestream Property Management, and his team leverage relationships to better serve owners during difficult times like COVID. Explore their purposeful approach focused on enhancing lives and raising industry standards.
00:00:27 - Company Mission and Values
00:01:40 - Growth and Current Size
00:02:14 - Acquisition Strategies
00:06:03 - Future Plans and Management Platforms
00:11:08 - Expansion Challenges
00:19:04 - Building Local Relationships
00:32:43 - Staff Management and Culture
00:37:33 - Financial Strategies
📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 https://www.facebook.com/PPMpodcast
📺 https://www.youtube.com/@profitablepropertymanagement

Welcome Closers!
In this insightful episode of the Profitable Property Management Podcast, host Jordan Muela sits down with property management entrepreneur Gwenn Aspen, CEO Of Anequim, to discuss her journey from creating a property management company to pioneering remote professional services.
Gwenn shares her experiences, the challenges she faced transitioning from corporate America to entrepreneurship, and her innovative approach to leveraging virtual assistants for property management needs.
[00:00:00] Introduction: Welcome and introduction of Gwenn Aspen, her background in property management, and the inception of Anequim.
[00:05:22] Gwenn's Journey: Transition from corporate America to entrepreneurship.
[00:10:45] Building Anequim: Challenges and milestones in creating a remote labor solution for property management.
[00:15:30] Leveraging Virtual Assistants: How Anequim utilizes virtual assistants from Mexico to revolutionize property management tasks.
[00:20:55] Personal Growth: Gwenn shares her personal growth journey and managing emotions in leadership.
[00:25:40] Industry Impact: The impact of Anequim on the property management industry and future trends.
[00:30:15] Advice for Entrepreneurs: Gwenn's advice for aspiring entrepreneurs in the property management sector.
[00:35:00] Q&A with Listeners: Live Q&A session with listeners asking Gwenn about her experiences and strategies.
[00:40:25] Conclusion: Closing remarks and how to connect with Gwenn Aspen for further insights.
📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 https://www.facebook.com/PPMpodcast 📺 https://www.youtube.com/@profitablepropertymanagement

Welcome Closers!
In this insightful episode of the Profitable Property Management Podcast, Jordan interviews Taylor Haas, the current Director of Operations at leading property management company Colorado Realty & Property Management. Taylor shares her journey from starting as a receptionist to climbing the ranks to a top leadership position, overcoming challenges, and driving innovation and growth within the company.
00:00:06 Introduction of Taylor Haas
00:00:25 Taylor's transition from receptionist to Director of Operations
00:01:33 Overcoming nepotism and earning her role
00:03:18 The secret behind the company's success
00:05:06 Daily responsibilities and innovation in operations
00:06:15 Communication and empathy as core policies
00:09:03 Handling staff feedback and improving processes
00:11:04 Performance reviews and maintaining high standards
00:13:01 Addressing noncompliance and nonperformance
00:15:34 Market dynamics and adjusting business strategies
00:19:34 Future aspirations for the business and personal growth
If you found value in today’s episode, don’t forget to subscribe to our podcast on Apple Podcasts, Spotify, or YouTube. Stay updated with the latest in property management and banking insights. For more resources and episodes, visit our Facebook Group. Share your thoughts and join the community!
🔗 https://www.coloradorpm.com
Linkedin https://www.linkedin.com/in/taylor-haas-3720b5138