The PSC In Conversation

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The PSC have been delivering lasting public impact since 2006. In this podcast we speak to influential leaders in public services. If you're looking for insights into partnership, leadership and success in public services, this is the podcast for you.

  1. 1D AGO

    Why Digital Transformation is so hard – and how leaders can get it right

    Digital transformation has been a strategic priority for organisations for more than a decade – yet many programmes still fall short. Why is it so difficult, and what separates successful transformations from those that struggle? In this episode of The PSC In Conversation, Eli Bond, Associate Partner, speaks with Dr Antonio Weiss, Senior Partner, about the realities of digital transformation and the lessons captured in the updated edition of The Practical Guide to Digital Transformation. They explore why change initiatives often fail, what makes digital transformation in public services distinctive, and why leaders must look beyond technology to culture, behaviour and organisational design if they want change to stick.

    31 min

  2. MAR 5

    The Next 20: Innovation in Public Services – Turning Ideas into Real-World Impact

    Innovation is often talked about as breakthroughs and big ideas – but what actually makes it work in public services? In this episode of The Next 20, Antonio is joined by Jonathan Chappell, Senior Partner at The PSC, to explore how innovation really happens in healthcare. From the power of data and collaboration to the structures that help new ideas scale, they reflect on the ingredients that turn discovery into real-world impact – and what the next 20 years of clinical innovation could hold.

    50 min

  3. FEB 24

    The Next 20: Using Innovation to Transform Debt Advice in the Money and Pensions Service

    In our latest The PSC In Conversation: The Next 20 episode, Senior Manager Shuying Xu speaks with Daniel Kelly, Senior Debt Development Manager at the Money and Pensions Service (MAPS), about how debt advice is evolving in a digital world. As regulation strengthens and demand rises, the sector faces a critical tension: harnessing technology to improve efficiency and access, while preserving the empathy and trust that people in crisis rely on. From smarter customer journeys to earlier, insight-led intervention, the opportunity over the next 20 years is clear – design systems where tech handles scale and humans provide judgment and compassion. Watch the full episode to explore what comes next.  You can find debt advice resources and access support on the MoneyHelper website (run by the Money and Pensions Service).

    36 min

  4. FEB 10

    The Next 20: Schools Buying Strategy – 10 Years On

    What does it take to change behaviour across 20,000 autonomous schools – without mandating anything?In this episode of The Next 20, Antonio Weiss is joined by Reza Schwitzer (AQA) and Katie Burns to reflect on a landmark schools buying strategy developed a decade ago. They explore how user-centred design, behaviour change and system-level thinking helped save schools over £1bn – and why the lessons matter more than ever for the next 20 years of public services.

    41 min

  5. FEB 3

    The Next 20: People, Culture, and Productivity in the Public Sector

    Our latest episode of The PSC Conversation: The Next 20 explores the role of people and culture in delivering brilliant public services. Host Juliana Simoes is joined by Associate Partner Eli Bond to discuss what the latest research tells us about leadership, productivity and psychological safety in the public sector. Together, they challenge myths around motivation and “quiet quitting”, explore the shift from compliance to commitment cultures, and consider why investing in people is essential to improving performance, innovation and UK productivity — now and over the next 20 years.

    23 min

  6. 12/19/2025

    2025 Wrapped

    Join Antonio Weiss, David Chappell and Jessica Solomon from The PSC to review the big events in 2025 within public services, and our forwards look to 2026 and beyond. We discuss the NHS 10 Year Health and Care Plan for England, developments in value-based healthcare and digital innovations, the emphasis on AI and technology within public services, and of course the impact of the budget announcements. As the year comes to an end, we also share what we're most looking forward to in 2026 - and, given The PSC celebrates 20 years of delivering lasting public impact next year, our predictions for what public services might look like in 2046.

    24 min

  7. 12/05/2025

    The Next 20 - Digitising Social Care with Michelle Corrigan

    In our second episode of our 'The Next 20' series, we're joined by Michelle Corrigan, CEO of the Digital Care Hub - an organisation that provides advice and support to the adult social care sector on technology, data-protection and cyber security - to discuss digitising social care. We talk about what digitising social care actually means (and it's a far cry from robot-delivered care), the challenges in digitising the adult social care sector, and what is needed in the next 20 months to reach our idea of utopia - more time for humans to deliver in-person care - in 20 years time.

    25 min

  8. 11/21/2025

    The Next 20 - Russell Cake | David Seymour | Antonio Weiss

    The PSC was founded in 2006. With two decades of experience under our belts we’re using this milestone as a chance to take stock and think about public services in the next 20 months, and the next 20 years. And who better to kick this all off than the co-founders of The PSC, Russell Cake and David Seymour, interviewed by our very own Antonio Weiss? What do Britain’s public services need in the near term, and what do they have the potential to be in the long term? This is the first episode in our ‘The Next 20’ series. As always get in touch with us directly with questions, comments or episode suggestions.

    47 min
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About

The PSC have been delivering lasting public impact since 2006. In this podcast we speak to influential leaders in public services. If you're looking for insights into partnership, leadership and success in public services, this is the podcast for you.

Information

  • Creator
    The PSC
  • Years Active
    2020 - 2026
  • Episodes
    64
  • Rating
    Clean
  • Copyright
    © The PSC
  • Show Website
    The PSC In Conversation