The PX Talk Podcast

Shareef Mahdavi

Patient experience expert and author Shareef Mahdavi has wide-ranging, compelling conversations with some of the best and brightest minds inside and outside of the healthcare industry about how current events effect everyone from top executives to society at large.

  1. 09/20/2021

    PX talk Podcast Episode #14: Joseph Bartel

    Many people, including doctors, think they are skilled in negotiation.  The data would suggest otherwise.  In this PX Talk, attorney Joseph Bartel shares how he took skills learned in negotiating major corporate deals and now teaches those same skills to practices so they can get full value for their services and avoid discounting.

    23 min

  2. 08/10/2021

    PX Talk Episode #13: Jacki Vandina

    Patient Counselor Jacki Vandina joins patient experience expert Shareef Mahdavi to discuss the importance of "hiring for attitude", as well as why you should treat everyone the same by treating everyone differently, when it comes to customer service in your practice

    7 min

  3. 08/04/2021

    PX Talk Podcast Episode #12: John DiJulius

    John DiJulius, President of the DiJulius Group, talks to patient experience expert Shareef Mahdavi about various aspects of providing great customer service, and provides some foundational best practices that all businesses can learn from.

    20 min

  4. 05/04/2021

    Episode #10- Dr. Marguerite McDonald, Eye Surgeon

    Hear the story from the eye surgeon who performed the very first laser vision correction treatment on a human being in 1988. The miracle of LASIK - now the most popular elective surgical procedure worldwide - had humble beginnings in the laboratory with research that was highly controversial within the profession at that time. In this PX Talk, Dr. Marguerite McDonald shares her journey as a researcher and describes the excimer laser as well as another equally profound research project from her career to help save the sight and lives of infants from retinal blastoma.

    21 min
  5. Episode #11- Dr. Richard Lindstrom, Ophthalmologist

    04/20/2021

    Episode #11- Dr. Richard Lindstrom, Ophthalmologist

    Patient experience expert Shareef Mahdavi talks with Richard Lindstrom, one of the true pioneers in the world of Ophthalmology.

    21 min
  6. Episode #9: Negotiation Skills- A Big Blind Spot for Most Doctors

    02/09/2021

    Episode #9: Negotiation Skills- A Big Blind Spot for Most Doctors

    Many people, including doctors, think they are skilled in negotiation.  The data would suggest otherwise.  In this PX Talk, attorney Joseph Bartel shares how he took skills learned in negotiating major corporate deals and now teaches those same skills to practices so they can get full value for their services and avoid discounting.

    33 min
  7. Episode #8: Ophthalmology Always Leads the Way

    11/19/2020

    Episode #8: Ophthalmology Always Leads the Way

    Ophthalmologist Dan Durrie is well-known not just as an innovator but as a true disrupter! Watch as he and patient experience expert Shareef Mahdavi discuss Durrie's newest project, in which he aims to take the world's most commonly performed surgical procedure and move it into the doctor's office.

    35 min
  8. Episode #7: Bernie Haffey, Haffey & Co.

    10/28/2020 · VIDEO

    Episode #7: Bernie Haffey, Haffey & Co.

    Episode #7: Bernie Haffey, President of Haffey & Co. addresses the #1 complaint in medical practices, and how HPMS applied to medical practices can help solve

    15 min
See All (14)

Ratings & Reviews

5
out of 5
2 Ratings

About

Patient experience expert and author Shareef Mahdavi has wide-ranging, compelling conversations with some of the best and brightest minds inside and outside of the healthcare industry about how current events effect everyone from top executives to society at large.

Information

  • Creator
    Shareef Mahdavi
  • Years Active
    2020 - 2021
  • Episodes
    14
  • Rating
    Clean
  • Show Website
    The PX Talk Podcast