The Real Spill

Katie Spillers

Join Katie Spillers as she "spills" on various industry topics. Listeners can expect to hear about the issues impacting our industry and to have those issues broken down for the average listener to understand. Expect a range of guests from local, state, and federal elected officials, to industry leaders, stakeholders and allies, and personal and industry friends! Listeners won't want to miss an episode of The REAL Spill!

  1. JAN 9

    029 - The Real Spill Hosts Cecilia Cossio

    In this engaging conversation, Katie Spillers and Cecilia Cossio explore the multifaceted world of multifamily housing, emphasizing the importance of community, leadership, and the emotional toll on property management teams. Cecilia shares her journey and insights on empowering team members, the impact of policy on housing, and the need for diversity in the industry. They discuss the stigma surrounding affordable housing and the importance of mentorship and community engagement in creating functional living spaces. The conversation highlights the power of people in property management and the legacy leaders can build by prioritizing humanity over profit. Chapters00:00 Introduction to Cecilia Cascio and Her Mission03:35 The Importance of Community in Housing06:41 Empowering Site Teams and Recognizing Their Impact09:34 The Power of You: Personal Growth and Leadership12:46 Resilience and Responsibility in Leadership15:28 Understanding the Emotional Toll on Site Teams18:26 The Disconnect Between Policy and On-Site Realities21:36 Engaging with Policymakers for Better Housing Solutions24:31 The Role of Property Owners in Improving Site Team Life27:32 Addressing Stigmas in Affordable Housing30:33 The Impact of Policy on Affordable Housing33:31 The Need for Operational Input in Housing Policy36:26 Advocacy and Community Engagement in Housing39:44 The Importance of Understanding Resident Needs42:23 Conclusion: Building a Better Future Together43:47 Advocacy and Political Engagement in Property Management45:34 Bridging Gaps in Property Management Advocacy46:49 Barriers to Minority Developers and Inclusive Opportunities51:22 Creating Generational Wealth and Breaking Barriers56:54 The Impact of Diversity in Ownership on Communities01:01:31 Practical Design Considerations for Affordable Housing01:04:08 The Importance of Relational Dynamics in Property Management01:07:12 Navigating ADHD in Property Management01:11:21 Legacy and Leadership in the Property Management Industry01:12:58 Confronting Burnout and Empowering Teams01:17:46 Misconceptions About Property Management01:19:47 The Power to Make Change in Real Estate 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at Multifamily Media Network to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    1h 25m
  2. 12/26/2025

    028 - The Real Spill Hosts Crystal Moya

    In this episode, Katie Spillers interviews Crystal Moya, a prominent figure in the property management and advocacy space. Crystal shares her journey from a challenging upbringing to becoming a leader in the rental housing industry. The conversation delves into the importance of advocacy, building relationships with lawmakers, and the recent legislative changes in Texas that impact the housing industry. Crystal emphasizes the need for education and engagement in advocacy efforts, particularly for women and minorities in the field. The episode concludes with Crystal's reflections on her recognition as Advocate of the Year and her aspirations for the future.00:00 Introduction and Background02:07 Crystal Moya's Journey in Rental Housing06:12 Advocacy and Affiliate Leadership09:05 The Importance of Advocacy17:20 Advice for Aspiring Advocates21:39 Building Relationships with Lawmakers23:41 Legislative Changes and Their Impact33:20 The Complexity of Legal Advocacy36:32 Empowering the Next Generation39:39 The Importance of Advocacy Training42:25 The Power of Personal Stories47:31 Recognition and Impact in Advocacy54:30 Looking Ahead: Future Goals and Aspirations🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    59 min
  3. 11/21/2025

    026 - The Real Spill Recap and Catch Up

    In this episode of The Real Spill, Katie Spillers returns from a hiatus to share insights from recent conferences and discuss pressing issues in the multifamily property management industry. Key topics include the impact of AI, the rise of fraud, community involvement, legislative engagement, and the challenges of affordable housing. Katie emphasizes the importance of being prepared for ICE issues, the effects of the government shutdown on food scarcity, and the need for more owner operators to engage in local politics. She concludes with a call to action for industry professionals to voice their concerns and stay informed about upcoming legislative changes.00:00 Welcome Back and Conference Updates03:44 The Impact of AI in Property Management06:31 Addressing Fraud in the Industry09:26 Community Involvement and Legislative Engagement12:19 Navigating ICE and Border Control Issues15:41 Food Scarcity and Community Support18:36 Understanding Housing Affordability Challenges21:29 The Role of Local Politics in Housing24:26 Future Conferences and Legislative Priorities30:41 Closing Thoughts and Thanksgiving Wishes🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    38 min
  4. 08/29/2025

    025 - Shaping Communities, Shaping Leaders: The Future of Multifamily Housing with Mark Scully Vaughn

    Behind every thriving community is a leader who knows how to balance vision, people, and purpose. In this episode of The Real Spill, host Katie Spillers sits down with Mark Scully Vaughn https://www.linkedin.com/in/markscullyvaughn/ , owner and president of Arleio Living, to uncover his inspiring journey from government affairs and healthcare into the dynamic world of property management.Mark doesn’t just talk about buildings—he talks about people. From the importance of mental health in leadership to the role of technology in shaping the future of property management, Mark shares candid insights on what it takes to make an impact in the industry. Whether you’re in property management, looking to grow your career, or simply want to hear a story of resilience, leadership, and purpose—this episode will give you both perspective and inspiration.What You’ll Hear in This Episode:-Why community involvement is at the heart of great leadership in property management.-What challenges and opportunities are shaping the future of the multifamily housing industry.-The power of mental health, networking, and technology in creating positive work environments.-How Mark is building Arleio Living with vision, balance, and a focus on personal and team growth.✨ Don’t miss this inspiring conversation that goes beyond the business of housing—it’s about leadership, people, and leaving a legacy.If this episode sparked something in you, make sure to subscribe to The Real Spill, leave us a review, and share it with someone in your network who’s ready to grow in leadership and community impact.🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#TheRealSpill #PropertyManagement #MultifamilyHousing #Leadership #CommunityInvolvement #MentalHealth #Networking #CareerGrowth #PersonalGrowth #ArleaLiving

    1h 12m
  5. 07/24/2025

    024 - Beyond Politics: Advocacy, Trauma, and Finding Common Ground with Lindsay Reusser

    What really happens behind the scenes on Capitol Hill? In this eye-opening episode of The Real Spill, host Katie Spillers sits down with political veteran Lindsay Reusser to unpack a decade's worth of experience in Washington, D.C. From the unseen heroes known as caseworkers to the emotional impact of January 6th, Lindsay offers a compelling look into the triumphs, challenges, and human side of navigating the political machine.More than just politics, this conversation is about people. Lindsay opens up about the importance of effective communication, building real relationships in an often-divided climate, and how mental health and personal connection matter just as much as policy. Whether you're an aspiring public servant, a concerned citizen, or simply curious about how things really work in D.C., this episode is a must-listen.🔍 In This Episode:Why do relationships with staff matter more than big speeches when it comes to true advocacy?What is the real role of a caseworker, and why are they unsung heroes of Capitol Hill?The events of January 6 left a lasting emotional impact on many in government—Lindsay shares her firsthand reflections.How can effective communication and finding common ground transform political discourse and bring about real change?🎧 Tune in, share, and let’s get real about politics.💬 Leave a review and tell us what resonated with you most!👇 Don’t forget to subscribe for more unfiltered conversations that matter.#TheRealSpillPodcast #CapitolHill #PoliticsUnfiltered #PoliticalAdvocacy #LindsayReusser #CaseworkersMatter #January6 #DCInsider #MentalHealthInPolitics #CommunicationMatters #FindingCommonGround #RealTalkPolitics

    1h 1m
  6. 07/18/2025

    023 - Legacy & Leadership in Affordable Housing with Dawn Ford

    What does 45 years in property management teach you about affordable housing, advocacy, and the future of real estate? In this episode of The Real Spill, host Katie Spillers sits down with industry trailblazer Dawn Ford, founder of Smart Apartment Solutions, for a powerhouse conversation on what it really takes to serve communities, stay compliant, and leave a legacy in the multifamily space. From her early days as an onsite property manager to leading innovative solutions for affordable housing today, Dawn unpacks the challenges and opportunities in the industry. She opens up about the vital role of independent rental owners, why legislative advocacy matters, and how storytelling can shift the national conversation around the housing crisis. If you're in property management, real estate, or care about the future of housing—this one’s for you. 🔑 In this episode, we cover: Why compliance is essential in maintaining and protecting affordable housing communities What Smart Apartment Solutions is doing to support and educate rental housing professionals The National Apartment Association plays a key role in legislative advocacy for property managers and owners How storytelling empowers operators to champion change in housing policy and practice 🎧 Ready to get the real spill from a real industry legend? Tune in now and discover how experience, advocacy, and education come together to shape the future of affordable housing. Like what you hear? Subscribe to The Real Spill, leave a review, and share this episode with someone making waves in property management. 🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics! 🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders. #TheRealSpillPodcast #AffordableHousing #DawnFord #SmartApartmentSolutions #PropertyManagement #IndependentRentalOwners #NAA #RealEstateLeadership #MultifamilyAdvocacy #HousingCrisis #ComplianceMatters #WorkforceHousing #StorytellingForChange #KatieSpillers

    1h 7m
  7. 05/30/2025

    022 - The Real Spill Hosts Federal Advocacy Panel

    The housing crisis in America isn’t just about numbers—it’s about people, communities, and the policies that shape their futures. In this eye-opening episode of The Real Spill, we dig deep into the Choice in Affordable Housing Act—what it is, why it matters, and what it reveals about the power of collaboration in advocacy.You’ll hear from seasoned experts who bring firsthand experience from the frontlines of policy, property management, and legislative lobbying. Together, they peel back the layers of housing choice vouchers, bipartisan challenges, and the delicate dance of pushing meaningful legislation forward. Whether you're new to housing policy or neck-deep in it, this episode will leave you with a clearer understanding of how change really happens—and what still needs to be done.🔑 In this episode, we cover:Why is coalition-building the key to passing impactful housing legislation like the Choice in Affordable Housing Act?What challenges and reforms are needed in the Housing Choice Voucher program to better serve both tenants and landlords?The legislative process often takes years—but bipartisan support and persistence are powerful tools for change.How advocacy, relationship-building, and education help bridge the gap between community needs and government action.✅ Don’t miss out—subscribe to The Real Spill to stay ahead on housing policy and advocacy conversations.📤 Share this episode with fellow advocates, industry leaders, or anyone passionate about solving the housing crisis.💬 Join the conversation online and let us know: What role can you play in making housing more affordable?👉 Click subscribe @MultifamilyMediaNetwork on YouTube to stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics.🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore our extensive library of podcasts and blogs from today’s multifamily leaders.#TheRealSpillPodcast #AffordableHousing #HousingPolicy #HousingCrisis #AdvocacyMatters #HousingChoiceVoucher #BipartisanSupport #CoalitionBuilding #LobbyingForChange #RealEstatePolicy #MultifamilyHousing #PropertyManagement #HousingSolutions #LegislationInAction #CommunityAdvocacy #PolicyMatters #HomelessnessPrevention #RealTalkRealChange

    1h 26m

Ratings & Reviews

5
out of 5
2 Ratings

About

Join Katie Spillers as she "spills" on various industry topics. Listeners can expect to hear about the issues impacting our industry and to have those issues broken down for the average listener to understand. Expect a range of guests from local, state, and federal elected officials, to industry leaders, stakeholders and allies, and personal and industry friends! Listeners won't want to miss an episode of The REAL Spill!