The WealthTech Podcast

Mark Wickersham

The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you with the generous support of Asseta AI.  ABOUT ASSETA AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai DISCLAIMER The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors. The WealthTech Podcast makes no representations as to the accuracy or completeness of any information shared and assumes no liability for any errors or omissions.

  1. 6D AGO

    How AI is Rewiring the Advisor Tech Stack | Mark Gilbert, Zocks

    Artificial intelligence is rapidly reshaping wealth management, and few areas are seeing bigger gains than advisor productivity. Host Mark Wickersham sits down with Mark Gilbert, Co-Founder & CEO of Zocks, to discuss how AI is transforming the advisor t ech stack from meeting notes to client growth. 🎥 Watch on YouTube: https://youtu.be/jVFIzE88HrU In this episode, we cover: ✅How AI is saving advisors 5–10+ hours per week ✅Why structured data is critical to advisor workflows ✅Note Taking CRM integrations and workflows ✅AI guardrails, compliance, and privacy best practices ✅How firms can scale personalization with AI ✅What the future advisor business model looks like About Mark Gilbert Mark Gilbert is the Founder & CEO of Zocks, an AI-powered platform helping financial advisors automate administrative work, improve client engagement, and grow their businesses. *About Zocks* Zocks is the AI Assistant for financial services. Its privacy-first platform saves financial advisors 10+ hours a week by automating administrative tasks like meeting notes, forms, intake and account opening forms, tailored client emails, and more.  About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    46 min
  2. APR 21

    Cybersecurity in Family Offices: From Awareness to Action | Warren Finkel, Omega Systems

    What are the Cybersecurity Best Practices for Family Offices? In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Warren Finkel of Omega Systems to break down the rapidly evolving cyber threat landscape—and what family offices must do to protect themselves. With over 57% of family offices experiencing cyberattacks and many still lacking dedicated security budgets, the risks are higher than ever. From AI-powered phishing and deepfakes to real-world wire fraud cases, this conversation dives into the tactics cybercriminals are using—and how to defend against them. 🔑 What You’ll Learn: ✅ Why family offices are prime targets for cybercriminals ✅ The rise of AI-driven attacks like deepfakes and social engineering ✅ Common (and costly) cybersecurity mistakes ✅ Best practices: MFA, incident response plans, and risk assessments ✅ How to evaluate third-party vendors (SOC 2 Type II explained) ✅ The truth about cybersecurity insurance ✅ Real-world story of a multi-million dollar wire fraud 🎥 Watch on YouTube: https://youtu.be/vVbT357aUY0 📢 Connect with Us: 🔗 Warren Finkel: https://www.linkedin.com/in/warrenfinkel/ 🔗 Omega Systems: http://www.omegasystemscorp.com 🔗 Mark Wickersham:  https://www.linkedin.com/in/markwickersham/  🔗 Asseta AI:  https://www.asseta.ai/ About Warren Finkel As Managing Director of Omega Systems' Northeast Region, Warren Finkel leverages decades of experience and deep-rooted relationships within the financial services sector. Prior to Omega's acquisition of ACE IT Solutions in 2022, where he founded and served as leader for 14 years, Warren cultivated a reputation for delivering exceptional, bespoke IT solutions to family offices, private equity firms, hedge funds, RIAs, and alternative asset firms. About Omega Systems Omega Systems delivers award-winning managed IT services, cybersecurity risk management, cloud/application hosting and managed IT compliance services to modern businesses in search of robust, secure and professional support. About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    31 min
  3. APR 6

    WealthTech Innovation: AI, Data and How It All Comes Together | John O'Connell, The Oasis Group

    AI is moving fast in wealth management, but most Advisors still aren’t ready In this episode of The WealthTech Podcast , Host Mark Wickersham sits down with John O’Connell, Founder of The Oasis Group, to break down what’s really happening at the intersection of AI, data, and modern wealth tech infrastructure.  From dirty data and disconnected systems to the rise of AI-first platforms, this conversation gets into what advisors and family offices must do now to stay competitive. 🔑 What You’ll Learn: ✅ Why bad data = bad AI outcomes (and how to fix it)  ✅ Why firms need to own their data  ✅ The shift from AI tools → AI agents → digital workers  ✅ How to think about AI adoption, compliance, and ROI  ✅ Why integration and workflows will make or break your tech stack 🎥 Watch on YouTube: https://youtu.be/ArQ63f2wPWo 📢 Connect with Us: 🔗 John O'Connell: https://www.linkedin.com/in/johnokoconnell/ 🔗 The Oasis Group: https://theoasisgrp.com/ 🔗 Mark Wickersham:  https://www.linkedin.com/in/markwickersham/  🔗 Asseta AI:  https://www.asseta.ai/ About John O'Connell John is a thought leader in AI, best practice workflows, WealthTech, data, and cybersecurity in the wealth management market. I am a keynote speaker at numerous industry conferences about AI, technology, and sales. I've written a bestselling book and has been in the FinServ and FinTech spaces for over 3 decades. John's hobbies include tabletop gaming, completing puzzles or models, xBox gaming, or just reading a great book when not at work. About The Oasis Group The Oasis Group assists enterprise RIAs, RIA Aggregators, Broker-Dealers, Trust Organizations, and Family Offices solve their most complex growth challenges. We bring best practice workflows, the industry's leading AI knowledge, and deep experience in wealth technology, data, and cybersecurity to our customers. Our thought leadership includes our award winning research, AI WealthTech Map, 170,000+ subscriber newsletter, twice monthly webinars, and my articles in industry publications. Please check out my firm at www.TheOasisGrp.com and my book at . About The WealthTech Podcast The WealthTech Podcast is bi-monthly family office technology a About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    48 min
  4. MAR 23

    From Excel Chaos to AI: The Evolution of Alts Data Management | Michael Muniz & Dennis Mangalindan

    In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Mike Muniz, Chief Strategy Officer at Canoe Intelligence, and Dennis Mangalindan, Director of Family Office Sales, to discuss one of the most persistent operational challenges in the family office world: managing alternative investment data. Together they explore how technology, AI, and automation are transforming the way family offices manage private market investments and unlock insights from complex data. In this episode, we cover: ✅ Why managing alts data has historically been one of the biggest operational headaches for family offices ✅ How AI is transforming back-office workflows ✅ Why leading family offices are treating data as a strategic asset rather than an operational burden ✅ The role of APIs in building a modern wealth tech stack ✅ The democratization of private markets and what it means for wealth managers ✅ How new infrastructure and technology are enabling scale in private markets As always we end the podcast on a personal note with three questions that have nothing to do with WealthTech. 🎥 Watch on YouTube: https://youtu.be/lDNMa1ZNHXM About Michael Muniz Mike is Chief Strategy Officer at Canoe Intelligence and has over 15 years experience at institutional consulting and financial technology companies.  Mike graduated Magna Cum Laude from Duke University with a B.A. in History and Markets & Management. About Dennis Mangalindan Dennis is Senior Director of Family Office Sales at Canoe Intelligence and is a family office technology veteran with nearly two decades of experience in the space. When Dennis is not working with family offices he can be found DJ'ing his daughter's dance parties. About Canoe Intelligence Canoe has reimagined the future of alternative investments with cloud-based, machine-learning technology for document collection, data extraction, and data science initiatives. We transform complex documents into actionable intelligence within seconds and empower allocators with tools to unlock new efficiencies for their businesses. Our mission is to unlock efficiencies in alternative investment processes by introducing purpose-built automation into the workflows of institutional investors, asset servicer About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    41 min
  5. MAR 3

    Talent, Trust, and the Future of Family Offices | Brian Adams, Mack International

    What does it really take to build, staff, and modernize a family office? In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Brian Adams, Partner at Mack International, to explore the people side of family offices. Brian shares insights from working with single-family offices across the country, helping them hire C-suite leaders and navigate one of the biggest constraints in the industry: finding and retaining the right talent.  The conversation covers why family office roles are uniquely complex, how peer-to-peer communities accelerate learning, and why next-generation leadership is reshaping technology expectations. They also discuss: ✅ Why talent remains the #1 challenge for family offices ✅ The real cost of launching and operating a family office ✅ How technology decisions get made (and why ownership is often unclear) ✅ The growing role of AI — and why adoption is still early ✅ Data privacy concerns slowing AI implementation ✅ How next-gen leaders are driving modernization ✅ The different types of family office structures ✅ Why peer communities are critical for professional managers And as always we end the podcast on a personal note with Three Questions That Have Nothing To Do With WealthTech.  🎥 Watch on YouTube: https://youtu.be/8zdonqYCmFk About Brian Adams Brian Adams is a Partner at Mack International. Brian specializes in C-suite executive search and talent strategy, helping single-family offices recruit leadership that aligns with both cultural and strategic needs. He is the host of The Mack Podcast, where he shares insights and trends shaping the family office landscape.  About Mack International Mack International is a premier boutique retained executive search and strategic human capital consulting firm that specializes in serving family offices, family enterprises, and wealth and investment management clients on both national and international levels. The firm focuses on C-suite and senior-level executive search, helping ultra-high-net-worth families and their organizations identify and recruit leaders who are not only highly skilled but also a strong cultural fit for each unique client.  About The Mack Podcast The Mack Podcast is a show dedicated to ex About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    43 min
  6. FEB 13

    Digitizing Private Markets: Infrastructure, AI, and the Road Ahead | Gareth Lewis, Delio

    In this episode of The WealthTech Podcast, host Mark Wickersham speaks with Gareth Lewis, Founder and Co-Chief Executive at Delio, about the state of private markets technology today and the infrastructure that will be needed if the market continues to grow. Gareth explains why the industry’s first wave focused on product access and point solutions, and why the next phase is about something deeper: infrastructure, operating systems, and true digitization. While many platforms look modern on the surface, much of private markets still rely on fragmented systems and manual workflows behind the scenes. This conversation covers: Where private markets are today in the digitization journeyWhy legacy systems and narrow solutions fall shortThe case for product-agnostic “pipes and plumbing”Why there won’t be winner-takes-all solutionHow  GPs are rethinking digital experience as they expand into wealth channelsWhy the future of alternatives is likely decentralized, flexible, and configurable As always we end the podcast on a personal note with three questions that have nothing to do with WealthTech The Cardiff Edition. 🎥 Watch on YouTube: https://youtu.be/yFtV3ZkK7bc About Gareth Lewis Gareth Lewis is Founder and Co-Chief Executive of Delio. Before launching Delio, Lewis was a qualified Chartered Accountant and held corporate finance roles at Ernst & Young and Convex Capital.  About Delio Delio helps firms maintain complete control of their alternative investments capabilities. Our 'OS approach' enables firms to stay agnostic across product channels while tailoring workflows to their specific needs. Our white-label operating system (Core OS) leverages configurable, low-code tools and modules to streamline the technologies and workflows needed for compliant, efficient, and scalable distribution and reporting. Delio's non-conflicted, collaborative approach means we work where you need us—either end-to-end or embedded via API—covering the aggregation, structuring, distribution, administration, and reporting of alternative investments. Find out more at www.deliogroup.com or email us at team@deliogroup.com. About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    47 min
  7. FEB 2

    Every Family Office Needs a Sherpa | Shaun Parkin, Hall Road Investments

    In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Shaun Parkin, founder of Hall Road Investments and the voice behind The Family Office Sherpa. Shaun shares a candid, experience-driven look at why many family offices struggle with governance, technology, and change management—and how small “workarounds” often create long-term risk, inefficiency, and technical debt. Drawing on his work advising single-family offices across Australia and APAC, Shaun explains: Why governance—not portfolio performance—is often the real bottleneckHow Excel and manual processes quietly undermine oversight and scalabilityWhat modern family offices should expect from reporting, data, and AIWhy every family office needs a clear owner for implementation and changeAs always we end the podcast on a personal note with Three Questions that Have Nothing to Do with WealthTech the down under edition. 🎥 Watch on YouTube: https://youtu.be/sAf4GDHJe1g About Shaun Parkin Shaun is Principal of Hall Road Investments and has over 20 years of family office focused experience.. Prior to establishing Hall Road, Shaun spent seven years at Boston-based asset manager, State Street Global Advisors where he had numerous roles including Australian Head of Exchange Traded Funds (ETFs) and national head of relationships for Insurance, Endowment, and Family Office clients. He also held roles in capital markets and middle office with Lonsec, Shaw Stockbroking in Sydney and GLG Partners and JP Morgan in London. He also had a small Mongolian detour which is worth having a chat about. Shaun is also creator of The Family Office Sherpa, a family office focused podcast and newsletter. https://www.thefamilyofficesherpa.com/the-podcast About Hall Road Investments Assisting Single and Multi Family Office teams looking for an outside view on investments, operations & technology. About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    47 min
  8. JAN 19

    AI: Advisor Replacement or Ironman Suit | Parker Ence, Jump AI

    In this episode of The WealthTech Podcast, host Mark Wickersham sits down with Parker Ence, CEO and Co-Founder of Jump, to explore how AI is transforming the advisor meeting lifecycle—from preparation to follow-up and beyond. Parker shares Jump’s founder journey, why advisor meeting notes became one of the fastest-adopted AI use cases in wealth management, and how advisors are reclaiming 1–3 hours per day by automating administrative work. The conversation also dives into: ✅Why AI meeting assistants are seeing faster adoption than other advisor AI tools ✅How Jump uses AI to improve advisor presence, follow-up, and client experience ✅What compliance, privacy, and PII protection really look like in AI workflows ✅The rise of agentic AI and what “AI coworkers” could mean for advisors ✅Insights from analyzing over million anonymized advisor–client conversations ✅Why advisors think they listen more than they do—and what the data reveals As always we end the podcast on a personal note with three questions that have nothing to do with WealthTech. 🎥 Watch on YouTube: https://youtu.be/Y4nS3yRQPD0 About Parker Ence Parker Ence is the CEO and Co-founder of Jump AI, the leading Advisor AI solution for financial advisors. Parker is a 4x technology CEO with experience in fintech, data, AI and briefly at Google Cloud AI.  Parker received an MBA from Stanford Graduate School of Business and a bachelors in Economics from the University of Utah. About Jump Advisor AI Jump is the industry’s leading advisor AI solution, enabling registered investment advisor (RIA), broker-dealer, and enterprise teams to cut meeting admin by up to 90% while elevating the advisor and client experience. Jump automates meeting prep, note taking, compliance documentation, CRM updates, client recap email, financial data extraction and follow-up tasks, allowing advisors to process meetings in just five minutes – not 60. Jump is made for advisors,100% customizable, deeply integrated with the tech stack and designed with safety and compliance in mind. About The WealthTech Podcast: The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you by the generous support of Asseta AI.  About Asseta AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai Disclaimer The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors.  The WealthTech Podcast makes no representations as...

    44 min

About

The WealthTech Podcast is bi-monthly family office technology and best practices focused podcast hosted by family office technology expert Mark Wickersham. Mark interviews the movers and shakers in the family office and wealth management industries sharing their years of experience and insights into the topics that are important to the industry. The podcast is produced by Brad Oliver. The WealthTech Podcast is brought to you with the generous support of Asseta AI.  ABOUT ASSETA AI Asseta AI is The Intelligent Family Office Suite™, a purpose-built accounting and bill pay platform designed for family offices managing complex, multi-entity wealth. Asseta AI brings modern architecture and intuitive design to a market long underserved by traditional enterprise systems. To learn more please visit www.asseta.ai DISCLAIMER The information provided on The WealthTech Podcast is for informational and educational purposes only and should not be construed as financial, legal, or investment advice. All opinions expressed by guests and hosts are their own and do not reflect the views of their employers, affiliated organizations, or sponsors. The WealthTech Podcast makes no representations as to the accuracy or completeness of any information shared and assumes no liability for any errors or omissions.

You Might Also Like