The S-Files

Serve Wisconsin

Welcome to The S-Files, which is sponsored by Serve Wisconsin, Wisconsin’s National and Community Service Board. The S-Files is your look into the impacts and stories of AmeriCorps members and volunteers serving throughout the State of Wisconsin. In each episode, we will be digging into their Service Stories, or S-Files, to learn about the people and programs whose service is meeting critical needs across Wisconsin and enriching the lives of the people and communities they serve.

  1. 11/26/2025

    Service as an Opportunity to Help Others and to Gain Valuable Experience and Have the Learning Opportunity of a Lifetime

    In this episode of The S-Files, we are exploring the service done by AmeriCorps alumna Barb Suozzi, who previously served three terms with Marshfield Clinic Health System (MCHS) Recovery Corps from 2018-2021. Barb discusses her service as a recovery coach at two different sites across her service, detailing how during her first year she helped individuals with substance abuse disorders to make and follow their recovery plans while serving at the Family Health Center of Marshfield Alcohol and Drug Recovery Center in Minocqua. She then described her service the next two years at Arbor Vitae - Woodruff School, where she was primarily working on prevention activities and support for counseling, with her activities and roles adapting due to the COVID-19 pandemic, including shifting to preparing and delivering lunches for students that needed them when school shifted that for several months to virtual in 2020. Barb later discusses how her service experience helped lead to a job at the school assisting students as a mental health liaison before retiring and then using her Segal Education Award to study and complete volunteer service in Italy. Listen to learn about the advice that Barb would share for AmeriCorps members that she gained from her own experience, and how it led her into new career pathways and the learning opportunity of a lifetime.

    22 min
  2. 10/29/2025

    Supporting those in need with MCHS Community Corps at Stepping Stones of Dunn County and through previous AmeriCorps service with multiple programs in Minnesota

    In this episode of The S-Files, we are exploring the service done by AmeriCorps member Debra Bappert, who is serving her second term with Marshfield Clinic Health System (MCHS) Community Corps at Stepping Stones of Dunn County and previously served terms with two programs in Minnesota. Debra shares about how her service supports multiple aspects of how Stepping Stones supports individuals in need through food and shelter. She discusses her role helping to manage volunteers and assist the public at their food pantry several days during the week, as well as supporting volunteers creating SAM bags for their Share a Meal Program, which packs  easy-to-serve meals for school children that can be sent home to increase access to food during the weekend. She also describes serving at their homeless shelter, Cairn House, helping to manage the kitchen on certain days each week and creating lunch menus based upon food in stock at the pantry and from produce donated by local farmers and gardeners.Debra also describes her previous AmeriCorps service several years ago in Minnesota shortly after graduating college, first serving as an employment coach supporting welfare-to-work program participants with Minnesota Opportunity Corps, and later serving as a reading tutor for young elementary students as a part of Minnesota Reading Corps. Listen to learn how Debra’s AmeriCorps service journey with multiple programs has led to several full circle moments, including reconnecting with her supervisor from her first term years later in their time of need and returning to Stepping Stones as an AmeriCorps member the last two years after volunteering and sitting on their board two decades ago while a college student.

    20 min
  3. 08/21/2025

    Having a Fire Lit Inside You by Service as a Volunteer and as an AmeriCorps Member

    In this episode of The S-Files, we are exploring the service done by Sage Spear, who was recognized as one of the Volunteer of the Year honorees at the 2025 Governor’s Service Awards for her efforts supporting the United Way of Jefferson & North Walworth Counties Inc and other nonprofit organizations and is currently serving as an AmeriCorps member with Marshfield Clinic Health System (MCHS) Community Corps. Sage discusses how her volunteer service at the United Way of Jefferson and North Walworth Counties started with supporting their weekly bingo nights and grew to supporting several other initiatives and projects. She also describes her service as an ambassador for Setting Scoliosis Straight, drawing on her own experiences needing a back brace for treatment as a child, as well as helping raise over $18,000 to build tiny homes for veterans in southern Wisconsin and over $100,000 for local nonprofits through the Miss Whitewater and Mr. Lake Geneva pageants. Sage then discusses her AmeriCorps service over the last year with MCHS Community Corps, expanding her service at the United Way of Jefferson & North Walworth Counties Inc, including leading their Parent Perks program to collect donations for their Parent Perks and Holiday Helpers drives and distribute the children’s supplies and items and the holiday gifts to individuals in need. She continues by explaining the impacts of having to stop and restart her service due to AmeriCorps grant terminations and reinstatements and how she has balanced serving as an AmeriCorps member this year while also working full-time, volunteering with other organizations, and her responsibilities this year while serving as USOA Miss Wisconsin. Listen to learn about Sage being recognized with the Governor’s Service Award earlier this year and service lights a fire in you so that you can see what can be achieved through service and want to do even more.

    21 min
  4. 06/16/2025

    Serving Students and Gaining Experience for a Career in Education with College Possible Wisconsin and Wisconsin Reading Corps

    In this episode of The S-Files, we are exploring the service story of AmeriCorps member Jon Goltz, who served two terms with College Possible Wisconsin and previously served a term with Wisconsin Reading Corps. Jon describes his service providing coaching to students at Casimir Pulaski High School and St. Thomas More High School, working with juniors during his first term and seniors during his service this year. He discusses the different types of assistance he has provided to the students on their path to graduating high school and applying to and enrolling in college. Jon also describes his service with Wisconsin Reading Corps providing literacy tutoring to K-3 students at Whitman Elementary School and his path to serving students after a variety of positions in other career fields following graduation. Listen in to learn about how Jon’s AmeriCorps service with College Possible Wisconsin and Wisconsin Reading Corps helped him gain experience working with students and transition into a career in education next year, when he will be a physical education teacher with Milwaukee Public Schools.   NOTE: The interview for this episode was recorded on the morning of April 25, 2025 prior to the unexpected termination of Wisconsin AmeriCorps program grants that evening, which impacts questions and responses by Jon about the remainder of his service term.

    21 min
  5. 05/28/2025

    Helping College Students on the Path to Graduation and Unenrolled Students toward Future Stability with College Possible Wisconsin

    In this episode of The S-Files, we are exploring the service story of AmeriCorps member Connor Grossnickle, who served two terms with College Possible Wisconsin. Conner describes his service providing coaching to roughly 150 students from underserved backgrounds as they pursue their college degree, with over half of his students at Milwaukee Area Technical College, as well as those attending Mount Saint Mary University, UW-Milwaukee, and other colleges across the country. He discusses not only helping them with common pitfalls that students face, such as issues with financial aid and registering for classes, but also helping them become comfortable on campus, particularly with many of them being first-generation college students. Connor also describes how he was assisting a sizeable number of unenrolled students as they navigated various challenges, working to help them on a path to financial stability either through planning out their course towards financial stability, whether reenrolling for school, becoming a part-time students, or pursuing another path towards certification for a job or starting their future career. Listen in to learn about how Conner started his journey as an AmeriCorps member and how he hopes to build on that experience in his future career endeavors supporting the work of Milwaukee area nonprofits organizations.    NOTE: The interview for this episode was recorded on the morning of April 25, 2025 prior to the unexpected termination of Wisconsin AmeriCorps program grants that evening, which impacts questions and responses by Connor about the remainder of his service term.

    18 min

About

Welcome to The S-Files, which is sponsored by Serve Wisconsin, Wisconsin’s National and Community Service Board. The S-Files is your look into the impacts and stories of AmeriCorps members and volunteers serving throughout the State of Wisconsin. In each episode, we will be digging into their Service Stories, or S-Files, to learn about the people and programs whose service is meeting critical needs across Wisconsin and enriching the lives of the people and communities they serve.