The Shift Spotlight!

The Shift Spot

We shine a light on CEO's, business owners, visionaries and the EOS®️ community and the amazing gifts and talents you bring, so others can grow and lean from the best! We are actively searching for podcast guests who can bring their inspiring stories to light. 🕯️We'd love to showcase your journey! LEARN MORE & APPLY TODAY ➡️www.ShiftSpotlight.com⬅️ Intro and outro music is from #Uppbeat (free for Creators!): https://uppbeat.io/t/hartzmann/still-love License code: 5ZS1HYX3HXYXZ1J9

  1. 5D AGO

    The Phone Is the Profit Center: How Smart Customer Service Builds Scalable Businesses with Michelle Myers

    ✨ The Front Desk That Quietly Drives Revenue ✨ In this episode of The Shift Spotlight™, Winter sits down with Michelle Myers, founder of Pink Callers, for a candid conversation about what actually helps a business scale once the big ideas are already on the table. Visionaries often see the opportunity first. Operators are the ones who build the systems that make it work. Michelle shares how focusing on the often overlooked front line of a business, the phones, customer conversations, and daily execution, can completely change revenue and growth. Inside the conversation: 📞 How Pink Callers grew from a husband and wife startup into a 27 person team serving companies across North America 📊 The role EOS® played in building structure, accountability, and scalable operations 🤖 Why AI will not replace great customer service representatives but will make the best ones even more valuable 🧠 The leadership lesson Michelle wishes she learned sooner. Hiring the right Integrator changes everything 🏗️ Why businesses in the trades and home services often win or lose opportunities before a technician ever arrives This conversation is honest, practical, and full of lessons from the front lines of building a service business. The good, the bad, and the parts most founders only learn the hard way. 🎧 A valuable listen for owners and operators who want their customer experience to actually support growth. Podcast Guest: ◾ Michelle Myers, Founder | Pink Callers | www.pinkcallers.com ◾ Hosted by Winter Paskins | www.shiftspotlight.com We are always looking for thoughtful guests with real experience. ➡️ www.ShiftSpotlight.com ⬅️ The Shift Spotlight™ Podcast is a GCE Strategic Consulting production. 💼 Ready to support your leadership team with experienced guidance? Learn more about our fractional EOS® Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Think you would be a great guest? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    31 min
  2. FEB 26

    Inside the CEO Seat with Shauna Feth: Advocacy, Talent, and Leading Through Uncertainty

    ✨ Leadership That Cuts Through the Noise and Stays Grounded in Reality ✨ In this episode of The Shift Spotlight™, Winter sits down with Shauna Feth, President and CEO of the Alberta Chambers of Commerce, for a thoughtful, real world conversation about what business leaders are navigating right now. This episode is not about trends or sound bites. It is about perspective, responsibility, and leading with clarity when the landscape keeps shifting. Inside the conversation: 🔥 How the Alberta Chambers advocate for more than 22,000 businesses across Alberta 🏛️ What the current Canadian business climate really means for growth and investment 📦 Talent development and supply chain initiatives already underway across the province 🔄 What changes when you move from board level leadership into the CEO seat 🕰️ Why protecting personal time is part of being an effective leader, not a bonus This conversation is steady, honest, and refreshingly practical. It offers insight for leaders who want a clearer understanding of what is happening and how to navigate it well. 🎧 A strong listen for business owners, executives, and leaders who value substance over hype. Podcast Guest: ◾ Shauna Feth, CEO | Alberta Chambers of Commerce | www.abchamber.ca ◾ Hosted by Winter Paskins | www.shiftspotlight.com We are always looking for thoughtful guests with real experience. ➡️ www.ShiftSpotlight.com ⬅️ The Shift Spotlight™️ Podcast is a GCE Strategic Consulting production. 💼 Ready to support your leadership team with experienced guidance? Learn more about our fractional EOS® Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Think you would be a great guest? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    23 min
  3. FEB 17

    Scott Boruff: From Taking Companies Public to Building AI That Protects Lives

    🔥 𝗔𝗜 𝗧𝗵𝗮𝘁 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝘀 𝗣𝗲𝗼𝗽𝗹𝗲, 𝗡𝗼𝘁 𝗛𝗲𝗮𝗱𝗹𝗶𝗻𝗲𝘀 🔥 This isn’t an AI conversation about hype. It’s about solving real problems where safety actually matters. From nursing homes and schools to transportation systems and public spaces. Scott Boruff, CEO of SafeSpace Global AI, joins The Shift Spotlight™️ to share how a mission to keep seniors safe at home became AI-powered safety technology designed to prevent incidents before they happen. Scott breaks down what it takes to scale safety-first technology, lead with urgency, and build AI that works where trust and reliability matter most. In this conversation, we cover: 🚨 Preventing threats before escalation 🔐 Why on-site data security is non-negotiable 🧬 Biometric safety without sacrificing dignity 🏫 Protecting vulnerable populations at scale 📈 Leading mission-driven innovation in high-stakes environments This episode is for leaders building technology that has to work the first time. Podcast Guest: ◾ Scott Boruff — CEO, SafeSpace Global AI | www.safespaceglobal.ai ◾ Hosted by Winter Paskins | www.shiftspotlight.com We’re always looking for inspiring leaders to spotlight. ➡️ Apply to be a guest at www.ShiftSpotlight.com ⬅️ The Shift Spotlight Podcast is a GCE Strategic Consulting production. 💼 Learn more about fractional EOS Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Interested in being a guest on the show? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    33 min
  4. FEB 10

    The Exit Advantage: Deborah Agrafojo on Building a Sellable Business

    🔥 𝗘𝘅𝗶𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝗘𝘃𝗲𝗿𝘆 𝗖𝗘𝗢 𝗡𝗲𝗲𝗱𝘀 🔥 Scaling, selling, and stepping back without white-knuckling the wheel What if the best exit strategy starts years before you ever think about leaving? Deborah Agrafojo of Touchstone Advisors joins The Shift Spotlight™️ for a sharp, no-fluff conversation on how founders and CEOs can build businesses that are valuable, transferable, and far less stressful to run. This episode is a masterclass for owners who want options. Whether that means scaling, selling, or simply getting their life back. In this conversation, we cover: 🚪 Why exit planning should begin long before you are “ready” ⏳ The 3-year preparation window that separates great exits from broken deals 📈 What CEOs can do in the next 30 days to increase company value 👥 How building a reliable leadership team becomes the ultimate valuation booster 📊 Why growth beats market timing, every time 🌍 The behind-the-scenes story of scaling Touchstone Advisors into a multi-location, virtual-forward firm Deborah brings clarity, experience, and real talk about the emotional and strategic work of stepping back, letting go, and designing what comes next. This episode is for founders and CEOs who want to think like a buyer long before they ever become a seller. 🎧 Tune in and learn how to build a business that works for you now and later. Podcast Guest: ◾ Deborah Agrafojo — Touchstone Advisors | www.touchstoneadvisors.com 🎙️ Hosted by Winter Paskins | www.shiftspotlight.com We’re always looking for leaders worth learning from. ➡️ Apply to be a guest at www.ShiftSpotlight.com ⬅️ The Shift Spotlight Podcast is a GCE Strategic Consulting production. 💼 Learn more about fractional EOS Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Interested in being a guest on the show? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    29 min
  5. FEB 3

    Mark Porter's Blue Cow Story: Reinventing a 4th-Generation Brand

    🔥 Reinventing a 4th-Generation Brand With Heart and Grit 🔥 What does it take to keep a legacy business relevant, resilient, and deeply human in a world dominated by big-box competitors? Mark Porter of Porter’s Office Products joins The Shift Spotlight™️ to share a powerful conversation that blends rare disease advocacy, brand differentiation, and the real work of modern leadership. From the origin of the legendary Blue Cow Service to navigating life with a rare disease, Mark opens up about resilience, reinvention, and what it truly means to lead a 4th-generation company forward without losing its soul. In this conversation, we cover: 🐄 The unexpected story behind the Blue Cow Service and why it still matters 🧬 Mark’s rare disease journey and his commitment to awareness and impact 🏢 What it takes to evolve a multi-generation business in a big-box world 📊 EOS, accountability, and the hard leadership lessons of letting go 🤝 Building trust-driven teams and relationship-first sales strategies This episode is for founders, CEOs, and leaders who care about legacy, culture, and building businesses that stand out because they stand for something. 🎧 Watch now to hear how resilience, differentiation, and disciplined leadership can reshape both business and life. Podcast Guest: ◾ Mark Porter — Porter’s Office Products | www.portersop.com ◾ Hosted by Winter Paskins | www.shiftspotlight.com We’re always looking for inspiring leaders to spotlight. ➡️ Apply to be a guest at www.ShiftSpotlight.com ⬅️ The Shift Spotlight Podcast is a GCE Strategic Consulting production. 💼 Learn more about fractional EOS Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Interested in being a guest on the show? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    31 min
  6. JAN 27

    Jon Ward: From Shop Floor Hustle to CEO Muscle

    🔥 Scaling Manufacturing Without Losing Your Edge 🔥 What does it really take to grow a manufacturing company when the stakes are high and the margin for error is small? Jon Ward, CEO of Ward Vessel & Exchanger, joins The Shift Spotlight™️ to talk candidly about scaling, leadership, and the realities of running a company that builds pressure vessels for major industries, including a key project supporting Eli Lilly’s GLP-1 drugs. Jon shares his journey from the shop floor to the CEO seat, why letting go is one of the hardest parts of growth, and how getting the right people in the right roles can completely change the trajectory of a business. In this conversation, we cover: ⚙️ How Jon made the leap from hands-on operator to CEO 📈 Why growth forces leaders to release control and trust their team 👥 How aligning talent and clients creates healthier, more scalable companies 🏭 What strong leadership looks like inside modern manufacturing If you’re a founder, CEO, or operator navigating growth in manufacturing or industrial services, this episode is packed with practical insight and real-world leadership lessons. 🎧 Watch now to hear how clarity, talent alignment, and disciplined leadership drive sustainable growth. Podcast Guest: ◾ Jon Ward — CEO, Ward Vessel & Exchanger | www.wardvesselandexchanger.com ◾ Hosted by Winter Paskins | www.shiftspotlight.com We’re always looking for inspiring leaders to spotlight. ➡️ Apply to be a guest at www.ShiftSpotlight.com ⬅️ The Shift Spotlight Podcast is a GCE Strategic Consulting production. 💼 Learn more about fractional EOS Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Interested in being a guest on the show? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    30 min
  7. 12/23/2025

    Tessa May Marr: Hook Fast, Be Real, Convert Customers

    ⚡ Social Media That Actually Moves the Needle ⚡ Tessa May Marr, CEO of Marr Media Group, cuts through the noise of vanity metrics and trendy tactics to reveal what really drives growth on social media. As a strategist trusted by scaling brands, Tessa blends organic, paid, and influencer marketing with sharp EOS® accountability to build real business impact — not just likes and follows. 📈✨ In this episode, Tessa shares how raw authenticity, focused platform strategy, and disciplined execution help founders convert attention into customers while leading a tight, high-performing remote team. Inside this practical and eye-opening conversation: ✨ Why trying to be everywhere on social media is slowing your growth — and how to “pick your lane” 🎯 How to hook fast and stop the scroll with visuals and headlines that convert ❤️ Why unpolished, vulnerable content attracts the right audience and drives real trust 📊 How EOS® creates accountability and scalability inside a remote marketing team If you’re a business owner, CEO, or visionary who wants social media to generate revenue — not just engagement — this episode is a must-listen. 🎧 Tune in to learn how to share your story with clarity, focus on what works, and turn attention into action. Podcast Guest: ◾ Tessa May Marr — CEO at Marr Media Group | www.marrmediagroup.com ◾ Hosted by Winter Paskins | www.shiftspotlight.com We’re always looking for inspiring guests. ➡️ www.ShiftSpotlight.com ⬅️ The Shift Spotlight Podcast is a GCE Strategic Consulting production. 💼 Strengthen your leadership team. Explore fractional EOS integrator and executive services at www.gcestrategicconsulting.com 🎙️ Want to be a guest on the show? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    31 min
  8. 12/16/2025

    Kieran James: Leading with Love and Scaling with EOS®

    ⚡ Endurance Leadership: From Triathlons to the Boardroom ⚡ Kieran James, Chairman & CEO of Stryde, knows what it means to go the distance. As the founder of a leading CFO and back-office finance firm, Kieran has helped UK businesses scale with clarity and confidence. But what truly sets his leadership apart isn’t just growth — it’s how he leads with love, resilience, and intentional strategy. ❤️💼 In this episode, Kieran opens up about building a business that supports both high performance and a full life, including training for the European Triathlon Championships, and the hard-earned lessons that shaped his leadership journey along the way. Inside this inspiring and thought-provoking conversation: ✨ How implementing EOS® helped Stryde scale sustainably — and gave Kieran back the time to train at an elite level 💡 The £140,000 lesson learned from trying to self-implement EOS® 🧪 Why the best leaders treat business like an experiment, not a grind ❤️ What “leading with love” really looks like — and how it transforms culture, teams, and growth If you’re a founder, CEO, or leader who wants to build a business that performs at a high level without burning out, this episode is a must-listen. 🎧 Tune in now to hear how endurance, strategy, and heart combine to create extraordinary leadership. Podcast Guest: ◾ Kieran James — Chairman & CEO at Stryde | www.stryde.co.uk ◾ Hosted by Winter Paskins | www.shiftspotlight.com We’re always looking for inspiring guests. ➡️ www.shiftspotlight.com ⬅️ The Shift Spotlight Podcast is a GCE Strategic Consulting production. 💼 Strengthen your leadership team. Explore fractional EOS integrator and executive services at www.gcestrategicconsulting.com. 🎙️ Want to be a guest on the show? Apply here → https://gcestrategicconsulting.com/shift-spotlight-podcast

    22 min
4.7
out of 5
14 Ratings

About

We shine a light on CEO's, business owners, visionaries and the EOS®️ community and the amazing gifts and talents you bring, so others can grow and lean from the best! We are actively searching for podcast guests who can bring their inspiring stories to light. 🕯️We'd love to showcase your journey! LEARN MORE & APPLY TODAY ➡️www.ShiftSpotlight.com⬅️ Intro and outro music is from #Uppbeat (free for Creators!): https://uppbeat.io/t/hartzmann/still-love License code: 5ZS1HYX3HXYXZ1J9