The Skindustry

Paige Whitehead

The Skindustry is a business podcast for ambitious skin professionals who want to grow, scale and lead with confidence. I share the real lessons from 12 years in the industry and 10 years as a clinic owner - so you can build a thriving business without learning everything the hard way.

  1. 4h ago

    If They Won't Change, Neither Will Their Skin

    Have you ever felt like you're working harder on your client's skin than they are? In this week's episode of The Skindustry Podcast, I'm diving into a topic that every skin specialist will relate to at some point in their career - how to be firmer with clients whilst still being fair, supportive and professional. A fellow practitioner recently asked me how to deal with clients who expect life-changing results from facials but aren't willing to make the changes needed at home. Whether it's acne, rosacea, pigmentation, or ageing concerns, we often find ourselves repeating the same advice over and over again, wondering whether we're educating or nagging. In this episode, I discuss: ✨ Why you can't want clear skin more than your client does ✨ How to set realistic expectations from day one ✨ The difference between educating and nagging ✨ Why treatments alone rarely create transformations ✨ How to encourage client accountability without damaging the relationship ✨ The importance of stepping into your role as the expert ✨ Why being firm and being kind can coexist If you've ever struggled with client compliance, unrealistic expectations or feeling responsible for results that are outside of your control, this episode is for you. As practitioners, our job isn't to promise miracles. It's to provide honest guidance, evidence-based advice and a clear roadmap. What a client chooses to do with that information is ultimately up to them. If you enjoyed this episode, please leave a review, share it on your Instagram stories and tag me @theskindustry_ and @foxieskinclinic so I can thank you personally 🤍  Listen now on Spotify, Apple Podcasts and Amazon Music 🎙️

    22 min
  2. 6d ago

    The Truth About Treating Acne - With Emily Jayne Skin Revision

    Today’s episode is a BIG one 👀⚡️ I’m joined by the incredible Emily from  Emily Jayne Skin Revision - acne specialist, educator and founder of the Advanced Acne Academy, and honestly, this conversation is one EVERY skin specialist needs to hear. Fun fact - I actually completed Emily’s academy myself back in 2024 when she first launched, so this felt like a really full-circle conversation and one I’ve wanted to have for a long time. We talk about the reality of treating acne in clinic beyond products, protocols and before & afters. Inside this episode we cover: ✨ How Emily found her way into acne specialism ✨ How the acne industry has changed over the years ✨ Why acne treatment needs to go far deeper than skincare alone ✨ The emotional side of acne that practitioners often underestimate ✨ What separates someone who treats acne… from someone who truly specialises in it ✨ The biggest mistakes skin specialists are making with acne clients ✨ Why critical thinking matters more than blindly following protocols ✨ Whether before & afters are enough anymore ✨ Building trust, authority and becoming known for acne ✨ What Emily wishes she knew earlier in her career This episode is packed with practical advice, honest opinions and the kind of conversations that challenge how we think as practitioners. Whether you already treat acne or you want to become known for it, I know you’re going to take something from this one 🤍 If you loved this episode, please share it on your stories and tag us so we can see you listening 🫶🏼 Follow us: 🎙️ @theskindustry_ 🩷 @foxieskinclinic ✨ @emilyjayneskinrevision & @advancedacneacademy Listen now on Spotify, Apple Podcasts, Amazon Music & YouTube 🎧

    58 min
  3. Apr 13

    Why Your Branding Is Costing You Clients (And How To Fix It)

    Branding is one of the most overlooked parts of building a successful skin business… but it could be the exact reason you're not attracting the clients you actually want 👀  In this episode, I’m breaking down why branding is so much more than just a logo or a colour palette, and how it directly impacts your ability to attract, convert and retain clients. Because the truth is… people don’t just buy treatments anymore. They buy into YOU! If your brand feels inconsistent, unclear or disconnected, your dream clients will feel that - even if they don’t know why. And that’s when they scroll past, hesitate to book, or choose someone else. Inside this episode, we cover: • Why branding is the difference between being “just another skin therapist” and becoming fully booked • What branding actually is (and what it’s NOT) • The psychology behind why people buy into people, not just services • How inconsistency in your content could be costing you clients • Why YOU are the most powerful part of your brand • Simple ways to start strengthening your brand from today This is your reminder that your brand isn’t something you create once and forget about, it’s something you embody every single time you show up. And when you get it right… everything in your business becomes easier. If this episode resonated with you, share it to your Instagram stories and tag me @theskindustry_ - I love seeing what you’re taking away 🫶🏼 And if you’re a skin specialist ready to elevate your brand, attract better clients and actually build a business that works for you... I have a limited number of 1-1 coaching sessions available where we deep dive into your brand, your content and your strategy. Just drop me a DM to find out more 💌 Please subscribe to the podcast and rate/review us - it helps push the podcast out to other skin business owners that need this podcast in their lives 🤍

    47 min

About

The Skindustry is a business podcast for ambitious skin professionals who want to grow, scale and lead with confidence. I share the real lessons from 12 years in the industry and 10 years as a clinic owner - so you can build a thriving business without learning everything the hard way.

You Might Also Like