The Support Driven Podcast

Support Driven
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Welcome to our captivating podcast series, where we delve into the world of customer support like never before. Get ready to be inspired by the voices that drive excellence in the customer support field. In each episode, we bring you compelling stories directly from the frontlines of customer support. Our podcast shines a spotlight on the unsung heroes of business – the support leaders who work tirelessly to ensure customer satisfaction and loyalty.

Episodes

  1. The Power Meaningful Connections - An Interview with Matthew Caron

    08/24/2023

    The Power Meaningful Connections - An Interview with Matthew Caron

    Discover how personal stories and genuine connections transform customer support culture in this podcast episode. Join host Olga as she converses with Matthew Caron, VP of Customer Support at OpenTable. Matthew's journey, influenced by profound experiences, unveils the power of vulnerability and relationships in leadership. Learn how embracing mistakes, fostering openness, investing in relationships, and being authentic can create a culture of growth and collaboration. Tune in for insights that inspire exceptional team performance and innovation.

    22 min
  • 1 Episode

About

Welcome to our captivating podcast series, where we delve into the world of customer support like never before. Get ready to be inspired by the voices that drive excellence in the customer support field. In each episode, we bring you compelling stories directly from the frontlines of customer support. Our podcast shines a spotlight on the unsung heroes of business – the support leaders who work tirelessly to ensure customer satisfaction and loyalty.

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