The Technology Bradcast

Bradley Gross

Brad Gross, one of the top technology law attorneys in the country, discusses security, licensing, and contract issues for MSPs. Learn what you’re doing wrong and how to fix it, so you can sleep more soundly and focus on what you do best. Contact: brad@bradleygross.com

  1. 12/19/2025

    They Sold the Business. You Didn't Get Paid.

    You wake up to an email that says, “We sold the company. We’re terminating. Please arrange offboarding.” Do you have options?  You're damn right you do. Welcome to the latest episode of the Technology Bradcast.

    13 min
  2. Avoiding Responsibility & Liability for Shadow IT

    03/26/2025

    Avoiding Responsibility & Liability for Shadow IT

    Customers installing unapproved software? IT departments bypassing your security or just plain ol' "doing whatever the hell they want?" That's Shadow IT, and it's a huge headache for MSPs. It creates hidden risks and liabilities, not just for your customers, but for you. Want to learn how to fight it? Listen up! Links for events, articles, and products mentioned in the podcast: Link to Register for Taste of Success - Texas: https://overview.ascii.com/tasteofsuccesstexas/ (Use VIP CODE: BRADGROSSVIP) Link to EverythingMSP Article: https://www.everythingmsp.com/blog/navigating-the-shadows-proactive-it-engagement-for-your-clients.html MSPTerms:  https://www,mspterms.com

    12 min

  3. 03/14/2025

    Stay in Your Lane and Don't Be Nice

    Stop being a nice person.  It’s killing your business. You’re doing favors, you're providing out-of-scope work--and you're setting yourself up for failure. Nice people sometimes finish first, but MSPs that define the scope of their services and then stay in their lanes ALWAYS finish first.

    7 min

  4. 01/22/2025

    Updating Your MSA So You Can Enforce It

    Somewhere along the line, someone told you (maybe a lawyer?) that you can update your Master Services Agreement just by posting the changes and simply telling your customers, "We can update any of our terms and if you keep using our services, you accept those terms." If that sounds familiar to you, then you've received bad advice. Want to know the right way--the ENFORCEABLE way--to update your MSA?  Listen up.

    14 min

  5. 07/28/2024

    Off-Boarding: You're Doing It Wrong (and It's Gonna Cost You)!

    You're doing off-boarding wrong!  You're not considering all of the crucial issues involved when a customer says, "goodbye!" I'm about to give you some winning off-boarding strategies that might save you thousands of dollars in attorneys' fees.  You ready?  Let's do this.

    11 min

  6. 06/11/2024

    Solving the Confidentiality Paradigm: Marketing to Medical and Legal Verticals

    Lawyers and doctors owe a very special duty of confidentiality to their patients and clients, and that makes them hesitant to hire MSPs. Want to know how to leverage that hesitancy to convince medical and legal verticals to work with your MSP? Listen up. The latest Technology Bradcast is here!

    16 min

  7. 05/21/2024

    MSPs Pushing Back: Negotiating "Take It or Leave It" Terms

    As an MSP, navigating negotiations is key. But what happens when your customers push for terms that shouldn't be on the table? How do you explain things in a way that will settle the issues in your favor? Listen up.

    19 min

  8. 04/16/2024

    Fixing the Way Cybersecurity is Sold

    Industry veteran Eric Pinto, Senior Director of Channel & Product Strategy at SocSoter, believes that the way MSPs sell cybersecurity is broken. And we, at the Bradcast, couldn't agree more! Join us on this episode as we sit down with Eric to discuss what's broken about cybersecurity sales and what mature MSPs can do to fix the situation.

    33 min
See All (67)

Ratings & Reviews

5
out of 5
12 Ratings

About

Brad Gross, one of the top technology law attorneys in the country, discusses security, licensing, and contract issues for MSPs. Learn what you’re doing wrong and how to fix it, so you can sleep more soundly and focus on what you do best. Contact: brad@bradleygross.com

Information

  • Creator
    Bradley Gross
  • Years Active
    2019 - 2025
  • Episodes
    67
  • Rating
    Clean
  • Copyright
    © Copyright 2020 All rights reserved.
  • Show Website
    The Technology Bradcast

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