The Vacation Rental Show

Inhabit
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Welcome to The Vacation Rental Show where we dive into the latest hot topics, technology and strategies, to help you take the vacation rental world by storm. Hosted by industry veteran, Lynell Gordon.

  1. Building Trust in Luxury Vacation Rentals with Casey Alderman

    HÁ 4 DIAS

    Building Trust in Luxury Vacation Rentals with Casey Alderman

    When booking windows collapse from a year to just two weeks and hurricanes strike repeatedly, how do luxury property managers not just survive but thrive? Casey Alderman, property manager at Parsley-Baldwin Realty in Boca Grande, Florida, shares her proven strategies for navigating unprecedented market disruption. In this episode, Casey reveals how she transformed disaster preparation into a trust-building advantage, maintained premium pricing without racing to the bottom, and created guest loyalty that transcends property amenities. Operating on a boutique seven-mile island where competitors are close friends and celebrity guests expect white-glove service, Casey has mastered the art of adapting while staying true to core values. From proactive hurricane checklists to creative length-of-stay pricing, Casey offers actionable insights for property managers facing their own market challenges. Her philosophy is clear: relationships matter more than revenue, complacency kills growth, and there's always something more you can do to enhance your operation. This episode is sponsored by Lynnbrook Group.

    22min
  2. Building Sustainable Tech Ecosystems with Mike Norde of Inhabit

    4 DE NOV.

    Building Sustainable Tech Ecosystems with Mike Norde of Inhabit

    What makes a technology partnership truly sustainable? Mike Norde, Director of Third-Party Partnerships at Inhabit, reveals the strategy behind one of the industry's most powerful ecosystems. With deep expertise from his leadership roles at Streamline, Mike shares how welcoming competitors actually drives innovation, why treating partners like guests creates lasting relationships, and how to identify vendors who deliver real value versus those peddling empty promises. In this episode, Mike discusses Inhabit's approach to API access, the importance of collaborative problem-solving over blame games, and why happy employees translate to happy guests. He offers practical advice for property managers building their tech stacks and vendors looking to integrate with major platforms. Mike also predicts significant consolidation in property management technology over the next three years, which could reduce costs and headaches for operators. This episode is sponsored by Streamline.

    24min
  3. How Pre-Arrival Grocery Service Is Creating Hotel-Like Experiences with Milad Ghods of Bellhopt

    28 DE OUT.

    How Pre-Arrival Grocery Service Is Creating Hotel-Like Experiences with Milad Ghods of Bellhopt

    What if you could offer hotel-level concierge service to your vacation rental guests without adding any workload to your team? Milad Ghods, co-founder of Bellhopt, joins Lynell Gordon on The Vacation Rental Show to share how his company is solving a problem 87% of guests experience: making that first-day grocery run. After countless trips where he and his co-founder arrived exhausted at rentals only to find empty refrigerators, they created a pre-arrival grocery service that operates entirely on autopilot for property managers. In this episode, Milad reveals how Bellhopt's ordering platform with 20,000 SKUs creates magazine-perfect refrigerator presentations across 20 states. He discusses the white-label approach that makes property managers the heroes, the integration capabilities that eliminate operational burden, and the results-driven business model with no subscriptions, no contracts, and automatic commission payouts. Most remarkably, Bellhopt has achieved 100% property manager retention over 4.5 years. Discover how concierge services are becoming the secret weapon for differentiation in an increasingly competitive market. This episode is sponsored by Streamline.

    20min
  4. The Third Lane: How Stakeholders VR Is Creating a New Exit Strategy for Property Managers with Stakeholders VR

    21 DE OUT.

    The Third Lane: How Stakeholders VR Is Creating a New Exit Strategy for Property Managers with Stakeholders VR

    In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Lino Maldonado (CEO) and Brady Stump (Co-founder) of Stakeholders VR to explore a revolutionary new model for property management consolidation. Unlike traditional acquisitions that strip away local brands and force tech stack changes, or franchise models, Stakeholders VR has created what they call "the third lane"—a supergroup model that allows top-tier property managers to diversify their portfolios, maintain their brands, keep their tech stacks, and participate in something larger without losing their entrepreneurial fire. This conversation reveals how generational family businesses can derisk personal net worth, access servant leadership support, and build long-term wealth while keeping the heart and soul of what made them successful in the first place. This episode is sponsored by Rental Guardian.

    24min
  5. Rebuilding Through Adversity: Angie Leone's Journey from 60 Properties to One After the Maui Fire

    14 DE OUT.

    Rebuilding Through Adversity: Angie Leone's Journey from 60 Properties to One After the Maui Fire

    In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Angie Leone, CEO and founder of Coconut Condos in Maui, to explore one of the most heart-wrenching yet inspiring stories in vacation rental history. From managing 60 properties with a staff of 13 and being named SBA Women-Owned Business of the Year in May 2023, to losing 45 properties, her office, and warehouse in the Lahaina fire just three months later—two days before her planned business sale closed—Angie's journey embodies resilience, faith, and the power of non-negotiables. This conversation provides a roadmap for property managers on setting boundaries from day one, navigating catastrophic loss, knowing when to rebuild versus reinvent, and finding hope through unimaginable adversity. This episode is sponsored by Streamline.

    27min
  6. Why Digital Wallets Are Taking Over Vacation Rentals with Matthew Gurley of Lynnbrook

    30 DE SET.

    Why Digital Wallets Are Taking Over Vacation Rentals with Matthew Gurley of Lynnbrook

    In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, to explore the revolution happening in vacation rental payment processing. With over a decade of experience in vacation rental fintech, including roles at BookingPal and now Lynnbrook, Matthew reveals how payment technologies are fundamentally transforming the industry. From the shift toward digital wallets capturing 68% of transactions by 2026 to automation that saves two full accounting salaries annually, this conversation provides a roadmap for property managers navigating the transition from traditional credit card processing to integrated fintech solutions while eliminating fraud and streamlining operations. This episode is sponsored by Lynnbrook.

    35min
  7. Small-Scale Stories to Enterprise Automation with Grace Souter of Inhabit

    23 DE SET.

    Small-Scale Stories to Enterprise Automation with Grace Souter of Inhabit

    In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Grace Souter, Director of Digital Marketing at Inhabit, to explore the evolution of vacation rental marketing strategies from small-scale storytelling to enterprise-level automation. With over 15 years of experience including roles at BlueTent, Vacasa, and various Outer Banks property management companies, Grace reveals how marketing approaches must fundamentally shift as companies grow from under 100 units to over 1,000 properties. From handwritten welcome notes and local coffee bags to AI-powered email segmentation and automated insights, this conversation provides a roadmap for property managers navigating the transition from personalized hospitality to scalable systems while maintaining authentic guest experiences. This episode is sponsored by Bluetent.

    26min
  8. How Hospitality Heroes Is Revolutionizing Disaster Recovery Planning for Property Managers

    9 DE SET.

    How Hospitality Heroes Is Revolutionizing Disaster Recovery Planning for Property Managers

    In this episode of The Vacation Rental Show, host Lynell Gordon sits down with three industry leaders who are launching a revolutionary nonprofit initiative. Rachele Hobbs (CEO of Hobbs Realty), Sue Jones (founder of HR4VR), and April Burns (ICND Senior Account Executive) introduce Hospitality Heroes, a 501(c)(3) organization born from Hurricane Helene's devastating impact on Western North Carolina. Their mission centers on one powerful truth: "The people behind the places deserve a plan." From pre-disaster education and employee preparedness to real-time crisis communication and recovery support, these women are building the first comprehensive disaster response network specifically for hospitality workers and property management teams. This episode is sponsored by Streamline Summit 2025: Soar.

    36min
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Sobre

Welcome to The Vacation Rental Show where we dive into the latest hot topics, technology and strategies, to help you take the vacation rental world by storm. Hosted by industry veteran, Lynell Gordon.

Informações

  • Criado por
    Inhabit
  • Anos de atividade
    2023 - 2025
  • Episódios
    139
  • Classificação
    Livre
  • Copyright
    Copyrights © 2024 All Rights Reserved by Local Social, Inc.
  • Site do podcast
    The Vacation Rental Show

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