The Third Sight: Data Analytics

Concentrix + Webhelp

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TECHNOLOGIES
TOUS LES 2 MOIS

An intelligence & design-thinking led data & analytics strategy is pivotal in understanding the pulse of business & its customers. We generate mountain of data in all shape and form. But do we know how to use it to drive transformational business outcomes? Discover how Concentrix + Webhelp can design, build, and run your analytics journey.

07/12/2023

Unveiling Data Dynamics: Bridging Human Insights and Patterns

When making decisions amid the dynamic landscape, company leaders face daily choices that significantly impact consumers. If these decisions are based solely on big data, even if they're accurate, they might target the wrong issues. This is where thick data steps in, examining unquantifiable elements that help ask the right questions and see beyond mere numbers. Join us on the next episode of Podcast as we explore more insights on Big Data and Thick Data with our Analytics lead, Sekhar.

22 min
02/11/2023

Unleashing the Power of Design Thinking in AI and Analytics

In this podcast episode, Hari Saravanabhavan - an authority on data and analytics - explores the dynamic intersection of data analytics and artificial intelligence. He takes us on a journey where he explains the pivotal role of design thinking and peers into the future of AI-powered innovation within the rapidly advancing analytics industry.

11 min
27/10/2023

Customer Experience & Empathy at the center of debt collection process

Concentrix Collections Analytics solution adapts to the evolving financial market, leveraging structured and unstructured data to enhance collection strategies. Harness the power of personalization & insights from data and delinquency variables, creating customer profiles and segments that drive smarter decision-making. Want to learn more? Let's dive deeper into our podcast on Collection Analytics with Vithy!

11 min
19/10/2023

Unlock the power of Data: Transforming conversations into valuable insights

An enthralling discussion with Preet, Analytics leader at Concentrix + Webhelp, on the role of analytics in understanding customer conversations, intent, & personas across multiple communication channels. Discover C2i (Conversation to Insights), an award-winning analytics solution designed to deliver cutting-edge consumer insights, brand insights, reputation management, content evaluation, and campaign performance.

21 min
12/10/2023

Analytics Maturity: Key levers to speed up your transformation journey

Advancing AI maturity is no longer a question of ‘if’ but ‘when.’ It is an opportunity facing every organization, sector, and leader today. Our guest speaker Hari is a champion & a thought leader and have played a key role in advancing the analytics maturity curve of the world’s biggest brands.

14 min

5 épisodes

An intelligence & design-thinking led data & analytics strategy is pivotal in understanding the pulse of business & its customers. We generate mountain of data in all shape and form. But do we know how to use it to drive transformational business outcomes? Discover how Concentrix + Webhelp can design, build, and run your analytics journey.

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Concentrix + Webhelp
Années d’activité

2 k
Épisodes

5
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Tous publics
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The Third Sight: Data Analytics

The Third Sight: Data Analytics

Épisodes

Unveiling Data Dynamics: Bridging Human Insights and Patterns

Unleashing the Power of Design Thinking in AI and Analytics

Customer Experience & Empathy at the center of debt collection process

Unlock the power of Data: Transforming conversations into valuable insights

Analytics Maturity: Key levers to speed up your transformation journey

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