The Undervalued Expert

Mike Moll

The Undervalued Expert is a podcast for people who are great at their work and underpaid for it. If you run a service business, you already know your skills aren't the problem. The problem is the offer, the pricing, and the sales conversation that decides what you get paid. That's what this show is about. Every episode is one of three things: a live coaching session, where an owner brings a problem and we fix it on the call; an interview with someone who's built something worth copying; or a short training where I break down one thing you can use the same day. No 90-minute talks that never teach the thing they promised. Just short episodes on pricing, offers, sales, and the systems that give you your time back. I'm Mike Moll. I've led marketing and sales for companies from seven-figure agencies to a $20M brand, been the digital lead for Volvo and Patak's, and reviewed more than 1,000 sales calls. Now I help service experts charge for the value they create. If you're tired of being the best-kept secret in your market, hit follow. Website: https://www.mikemoll.co YouTube: https://www.youtube.com/@mikemollco LinkedIn: https://www.linkedin.com/in/themikemoll Instagram: https://www.instagram.com/themikemoll Facebook: https://www.facebook.com/mikemoll6

Episodes

  1. Apr 21

    How I quit my comfortable job to pursue business

    In this episode, I share the deeply personal story of the day I quit my corporate job and truly began my entrepreneurial journey. From the outside, it looked like I had built a great life. I had climbed quickly in the insurance world, negotiated perks most people at my age and experience level didn’t have, and built a version of success that looked impressive on paper. But underneath all of that, I was burned out, depressed, and completely disconnected from the life I was living. I talk about how I moved up the corporate ladder so quickly, why I was always frustrated by inefficiency and rigid systems, and how those same instincts eventually pointed me toward entrepreneurship. I also open up about the breaking point — the panic attack I had sitting in my office parking lot — and the moment I knew I could not walk back into that job and keep pretending everything was fine. This is a raw and honest episode about misalignment, burnout, identity, and what it feels like when you finally choose yourself, even when the decision doesn’t make sense to everyone around you. In this episode, I talk about:How I got into the corporate insurance world and moved up quicklyWhy being a top performer often created more frustration than rewardThe inefficiencies and rigid systems that made me question everythingWhat my life looked like on paper versus how it actually feltThe panic attack that became my breaking pointThe conversations I had with my family before quittingWhy I quit without having the next step fully figured outHow that moment became the true beginning of my entrepreneurial journey Key takeawaysSuccess on paper doesn’t always mean fulfillment in real life. I had a lot of the things people are told to want, but I still felt completely miserable. Entrepreneurial instincts often show up long before the business does. Even before I started my own path, I was already questioning broken systems, pushing for efficiency, and resisting the way things had always been done. Burnout can build quietly until it hits all at once. What seemed like just another normal workday turned into the moment everything I had been suppressing came to the surface. The “responsible” answer isn’t always the right one. The people around me thought I should wait until I had another job lined up, but I knew I had reached the point where I couldn’t stay another day. Peace can come right after a hard decision. Even though quitting created uncertainty, I felt immediate relief. I knew I had made the right choice for me.

  2. 05/29/2025

    Expert Guest: How to Vet Service Providers - Behdad Jamshidi

    🎙️ Expert Guest: How to Vet Service Providers – with Behdad Jamshidi Host: Mike Moll Guest: Behdad Jamshidi, Founder of Cjam Marketing Length: Approx. 1 hour Website: www.cjammarketing.com Contact: behdad.jamshidi@cjammarketing.com 🔍 Episode Summary: In this expert-packed episode, Mike Moll sits down with Behdad Jamshidi of Cjam Marketing to unpack how agency owners can grow their business by becoming better communicators, sellers, and service providers. With experience in both technical business consulting and marketing brokerage, Behdad shares critical insights into what businesses are actually looking for when hiring agencies—and what most agencies get wrong. 💡 Key Topics Covered: What a Marketing Broker Does: How Behdad connects businesses with vetted agencies using his dual experience in engineering and marketing strategy. Common Disconnects Between Businesses & Agencies: Why many agencies don’t understand business—and vice versa—and how to bridge that gap. The Biggest Mistakes Agencies Make in Sales Calls: Talking too much about themselves and not enough about the client’s goals. How to Lead with Discovery, Not Selling: Why asking questions and listening deeply sets the foundation for a strong client relationship. The Myth of Being “Full-Service”: Why it’s okay not to be good at everything—and how transparency actually improves client retention. Proposal Strategy That Wins: How to structure a proposal by reaffirming business goals, tailoring solutions, and emphasizing fit—plus why you should always present it live. What Businesses Really Care About: It’s not the bullet points. It’s trust, alignment, and confidence that you can help them reach their goals. Handling Onboarding with Process: The difference between great and poor onboarding? Process, repeatability, and proactive communication. Growth vs. Sustainability: Why some of the best agencies aren’t chasing scale—they’re focused on being the best for a niche audience, with high profit and low stress. 📌 Behdad’s Top Advice for Agencies: Focus on understanding your client's business deeply. Be honest about what you can’t do. Customize pitches to client goals—not your agency’s services. Use proposals to tell a story—not list features. Build systems for onboarding and delivery to scale quality. Know what size and style of agency you want to be—growth isn’t always the answer. 🔗 Resources & Links: 💼 Behdad’s Website – Cjam Marketing 📧 Email: behdad.jamshidi@cjammarketing.com 🔗 Connect on LinkedIn (search: Behdad Jamshidi)

    Expert Guest: How to Vet Service Providers - Behdad Jamshidi

About

The Undervalued Expert is a podcast for people who are great at their work and underpaid for it. If you run a service business, you already know your skills aren't the problem. The problem is the offer, the pricing, and the sales conversation that decides what you get paid. That's what this show is about. Every episode is one of three things: a live coaching session, where an owner brings a problem and we fix it on the call; an interview with someone who's built something worth copying; or a short training where I break down one thing you can use the same day. No 90-minute talks that never teach the thing they promised. Just short episodes on pricing, offers, sales, and the systems that give you your time back. I'm Mike Moll. I've led marketing and sales for companies from seven-figure agencies to a $20M brand, been the digital lead for Volvo and Patak's, and reviewed more than 1,000 sales calls. Now I help service experts charge for the value they create. If you're tired of being the best-kept secret in your market, hit follow. Website: https://www.mikemoll.co YouTube: https://www.youtube.com/@mikemollco LinkedIn: https://www.linkedin.com/in/themikemoll Instagram: https://www.instagram.com/themikemoll Facebook: https://www.facebook.com/mikemoll6