18 episodes

The Unplanned Show is a podcast where we explore the impact of disruption, strategies for transforming how your teams spend their time with respect to problems, and emerging trends that are changing the nature of problems or how we manage them.

Hosted by Dormain Drewitz, Vice President of Platform Advocacy at PagerDuty, these episodes are broadcasted live on most Mondays at 1pm Pacific time on PagerDuty’s LinkedIn, YouTube, and Twitch channels.

Please leave a review and feel free to send any feedback to community-team@pagerduty.com

The Unplanned Show PagerDuty

    • Technology

The Unplanned Show is a podcast where we explore the impact of disruption, strategies for transforming how your teams spend their time with respect to problems, and emerging trends that are changing the nature of problems or how we manage them.

Hosted by Dormain Drewitz, Vice President of Platform Advocacy at PagerDuty, these episodes are broadcasted live on most Mondays at 1pm Pacific time on PagerDuty’s LinkedIn, YouTube, and Twitch channels.

Please leave a review and feel free to send any feedback to community-team@pagerduty.com

    Episode 18: Rigor and resiliency with Matt Stine

    Episode 18: Rigor and resiliency with Matt Stine

    "It doesn't really matter to me how much resiliency you say you've built into your system, if you can't demonstrate the same rigor applied to how you think about humans and how they interact with the system."



    In this episode, Matt Stine, author of Migrating to Cloud-Native Architectures (O'Reilly) thinks about how resiliency for long-lived, critical systems spans domains, includes humans and software, and how communication is key to getting distributed developers to embrace rigor.



    Watch the interview: https://www.youtube.com/watch?v=aL-_pYrAvc0

    Read Matt's book: https://www.oreilly.com/library/view/migrating-to-cloud-native/9781492047605/

    Find show notes: https://www.pagerduty.com/resources/podcast/

    • 54 min
    Episode 17: PagerDuty Plugin for Backstage with Meg Watson and Tiago Barbosa

    Episode 17: PagerDuty Plugin for Backstage with Meg Watson and Tiago Barbosa

    Did you know there's a PagerDuty plug-in for Backstage? Learn more about what Backstage is, the PagerDuty plug-in, and what's new from Head of Product for Backstage at Spotify, Meg Watson, and PagerDuty Developer Advocate, Tiago Barbosa.



    This interview was recorded just before BackstageCon and KubeCon in November 2023, but the next BackstageCon is coming up next month in Paris as a day zero event before KubeCon Europe. Stop by the PagerDuty booth to learn more!



    PagerDuty plugin for Backstage documentation: https://pagerduty.github.io/backstage-plugin-docs/ 

    Watch the interview: https://www.youtube.com/watch?v=Zr0ZMH8Z6P8

    Register for the March 2024 BackstageCon at KubeCon Europe: https://events.linuxfoundation.org/kubecon-cloudnativecon-europe/co-located-events/backstagecon/

    Read the Spotify Marketplace for Backstage announcement: https://backstage.spotify.com/blog/introducing-spotify-marketplace-for-backstage/

    Watch the October Backstage Roadmap webinar: https://www.youtube.com/watch?v=XgTMH18Q18U

    • 27 min
    Episode 16: Thoughts on Resiliency with Sam Newman

    Episode 16: Thoughts on Resiliency with Sam Newman

    "If you want to have a resilient system system in the broader sense of the people and the technology working together, you also have to create an environment in which you can be resilient."

    In this episode, Sam Newman touches on how psychological safety, planning versus practice, chaos engineering, and more all play into how organizations build resilience.



    Resources:

    Sam's website: https://samnewman.io/

    Watch the interview here: https://www.youtube.com/watch?v=jQ9fQk5odyI

    Find more show notes here: https://www.pagerduty.com/resources/podcast/

    • 45 min
    Episode 15: PagerDuty APIs with Nakul Bhagat

    Episode 15: PagerDuty APIs with Nakul Bhagat

    APIs are foundational to scaling operational efficiency. In this episode, you'll learn more from PagerDuty Product Manager, Nakul Bhagat, about the different types of APIs supported by PagerDuty, why they matter, and what's new!



    In the episode refer to a few things, so here are handy links:

    - Developer API documentation: https://developer.pagerduty.com/

    - An earlier livestream on API scopes: https://youtu.be/Nersu9KbvA4?feature=shared

    - A survey on APIs in the PagerDuty community forums: https://community.pagerduty.com/challenges/339



    You can watch the interview here: https://www.youtube.com/watch?v=sqxvW-xqL7k

    • 33 min
    Episode 14: 10 Things Every PagerDuty User Should Know with Matt Linebarger

    Episode 14: 10 Things Every PagerDuty User Should Know with Matt Linebarger

    What are the secrets to successfully adopting PagerDuty? Dormain sits down with Senior Manager of Customer Success Engineering, Matt Linebarger to get his list of things he wished every PagerDuty user knew.



    Watch the interview: https://www.youtube.com/watch?v=N5BRQWsv2iU

    Find show notes: https://www.pagerduty.com/resources/podcast/

    • 45 min
    Episode 13: Generative AI and Automation with Jake Cohen

    Episode 13: Generative AI and Automation with Jake Cohen

    On the heels of the public beta opening for AI-generated runbooks in Runbook Automation, we asked Jake Cohen from product management about how this is different from generating code with something like chatGPT or various AI-powered code completion tools available. We get into prompt engineering, managing output quality, and privacy and security concerns. You can try out generating your first runbook in the new Runbook Automation trial here: https://www.pagerduty.com/sign-up/runbook-automation/ 

    https://youtu.be/6-LMt-i5xq8

    • 41 min

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