19 episodes

Take control of your digital workspace environment end-to-end AND make your end-users happy with their experience. Join Eugenia Schipelliti and Jeff Johnson as they interview industry leaders, customers, and tech gurus on how ControlUp is the simplest, most cost-effective way to observe, analyze and optimize your employees’ digital experience. They’ll help you understand the technology, trends in the industry, and best practices with digital workspaces so you can understand how to keep your end-users happy and helpdesk tickets down. Subscribe, listen in, and so in the know with The Upload! Follow us on Twitter; we would love to hear from you! ControlUp: https://twitter.com/ControlUp

The Upload w/ ControlUp Eugenia Schipelliti | Jeff Johnson

    • Technology
    • 5.0 • 2 Ratings

Take control of your digital workspace environment end-to-end AND make your end-users happy with their experience. Join Eugenia Schipelliti and Jeff Johnson as they interview industry leaders, customers, and tech gurus on how ControlUp is the simplest, most cost-effective way to observe, analyze and optimize your employees’ digital experience. They’ll help you understand the technology, trends in the industry, and best practices with digital workspaces so you can understand how to keep your end-users happy and helpdesk tickets down. Subscribe, listen in, and so in the know with The Upload! Follow us on Twitter; we would love to hear from you! ControlUp: https://twitter.com/ControlUp

    What's new with ControlUp this last year with Ray Davis

    What's new with ControlUp this last year with Ray Davis

    In this episode, we talk to Ray Davis, who was a ControlUp power user for years. He recently changed jobs and has not used ControlUp in a year as a result. See how he reacts when Jeff and Eugenia discuss all the new ControlUp features, capabilities, and products released this last year.

    • 21 min
    Joel explains DEX management

    Joel explains DEX management

    In this episode, Eugenia and Jeff discuss Digital Employee Experience (DEX) management with Joel Stocker, Sr. Director of Product Marketing at ControlUp. Joel talks about the importance of DEX and the solutions ControlUp has developed to manage digital employee experience. Basically, we talk about DEX management for EUC, endpoint devices, SaaS and web apps, and Unified Communications (UC) tools.

    • 18 min
    Before and After ControlUp with Ray Davis

    Before and After ControlUp with Ray Davis

    Ray discusses the challenges of moving from a company that used ControlUp to its fullest potential, to one that doesn't use it at all. Ray details what he goes through to unravel a problem with, for example, a customer's Citrix VDI / DaaS problem and how time-consuming it can be vs. using ControlUp, where he could spot the problem and fix it in just seconds.

    • 21 min
    Supporting work from home networks

    Supporting work from home networks

    Your IT department spends too much time troubleshooting home networks—throwing virtual darts, trying to hit the target of the problem—because home networks are IT's biggest blind spot.
     In this episode of The Upload with ControlUp, Eugenia and Jeff discuss the problems with supporting work-from-home networks and how ControlUp gives IT line of sight into both physical endpoint devices, like laptops and desktops, as well as Citrix, Horizon, and Azure (AVD) virtual desktops

    • 23 min
    Edge DX Update with Andy Poulter

    Edge DX Update with Andy Poulter

    In this episode of The Upload, we talked about feelings. OK, that’s not entirely true. More specifically, we talked with ControlUp’s Edge DX Product Owner, the magnificent Andy Poulter, about what’s new—today, tomorrow, and sometime in the not-too-distant future—in Edge DX. There's a much-requested script library, user sentiment scoring (this is where Jeff got kind of sentiment-al…), and one other HUGE new feature that absolutely blew Eugenia’s mind (it might just blow yours, too). Want to know what it is? Well, listen to this episode and find out! :D

    • 10 min
    ControlUp at the Bellevue VMUG with Eric Aguila & Tom Fenton

    ControlUp at the Bellevue VMUG with Eric Aguila & Tom Fenton

    In this episode, we're bringing you The Upload, but with a twist! We're broadcasting LIVE from the floor at the Washington VMware User Group (VMUG) and chatting with Eric Aguila, our Commercial Accounts Executive. We dive into what was discussed in the keynote and Eric gives us the scoop on the happenings at the ControlUp booth and the questions people ask most often. But that's not all! Tom Fenton, ControlUp's Edge DX SME, joins Jeff and Eugenia. Tom gives us the dish on VMware project Monterey and other cool things, such as his book on how to install ESX on a Raspberry Pi. 

    • 10 min

Customer Reviews

5.0 out of 5
2 Ratings

2 Ratings

Top Podcasts In Technology

Lex Fridman
Jason Calacanis
NPR
Jack Rhysider
Recode & The Verge
Ben Gilbert and David Rosenthal