The Utility Room

Mary Nitschke
  • 5.0 (1)
  • BUSINESS
  • UPDATED WEEKLY

Utilities touch everything: budgets, compliance, resident satisfaction — yet most operators still don’t have clear visibility. The Utility Room is a podcast for multifamily leaders who want practical conversations about energy, sustainability, and operations — from people who actually run buildings, shape policy, and invest in the future of multifamily. No theory. No guilt. Just real insight into saving time, reducing risk, and creating better outcomes for owners, operators, and residents. It’s a safe space where you’ll walk away with insights you can put into action.

Episodes

  1. 6D AGO

    10 - Sustainability That Actually Pencils: CAPEX, Payback, and Execution Gaps

    Ryan Yetzer https://www.linkedin.com/in/ryanyetzer/, founder of Full Scope Asset Optimization, shares insights on sustainability strategies for property owners, focusing on quick wins, building performance standards, and integrating technology for decarbonization. Learn how to optimize asset performance, navigate regulations, and ensure stakeholder buy-in for successful sustainability projects.This episode is brought to you by Public Grid. https://publicgrid.property/?utm_source=MMN&utm_medium=podcast&utm_campaign=theutilityroomPublic Grid helps multifamily operators see what’s normally invisible, simplify sustainability, and create better resident experiences — without adding operational burden.We bring visibility into property and portfolio-level utility usage that’s historically been opaque, give operators RECs and sustainability credit when residents choose greener energy, and make it easy for residents to sign up in just three easy steps — saving money and hours of effort.The result? Happier residents, cleaner data, and smarter decisions — all without changing how you operate your properties.Chapters00:00 Introduction to Sustainability in Real Estate02:21 Maximizing Sustainability Investments05:22 Building Performance Standards and CAPEX10:27 Challenges in Execution and Data Utilization13:21 Lessons Learned from Past Projects18:00 Creating Win-Win Scenarios in Sustainability21:21 Future Technologies in Sustainability🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#TheUtilityRoom #UtilityInsights #Multifamily #PropTech #EnergyEfficiency #BuildingPerformance #GreenTech #BEPS #ESG #LEED

    26 min

  2. MAR 11

    09- Investing Where Buildings, Energy, and Technology Collide

    In this enlightening interview, Zach Aarons https://www.linkedin.com/in/zachaarons/ joins Mary Nitschke https://www.linkedin.com/in/mary-nitschke/ to share his journey from finance and tech to real estate investment, focusing on sustainability innovations in multifamily housing. Discover how technology, smart building materials, and strategic investments are transforming the built environment for a greener future.This episode is brought to you by PlugOp. EV charging in multifamily doesn't have to be complicated. PlugOp is the expert, so you don't have to be.As an end-to-end partner for multifamily portfolio owners and operators, PlugOp helps you launch charging programs that actually work. Starting with the planning phase, they provide the in-house research that powers their proprietary portfolio-wide intelligence reports, which determines exactly where chargers need to go and how many you truly need, all based on actual demand, local regulation, and available insights.When it's time to build, PlugOp delivers turnkey installation and software design specifically for the unique needs of apartment communities. And after launch, their real-time dashboard analytics shows you how to scale smarter and optimize pricing over time.If you're looking to elevate your EV charging strategy, PlugOp is with you every step of the way from day zero and beyond.To Learn More: https://www.plugop.com/Chapters00:00 Introduction to the Podcast and Guest02:57 Zach's Origin Story and Career Path13:55 Sustainability in Multifamily Investments22:47 Challenges and Opportunities in Sustainable Building Materials🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#TheUtilityRoom #UtilityInsights #Multifamily #SustainableLiving #PropTech #CustomerExperience #PropertyManagement #GreenBuilding#TechInnovation #SmartCities

    29 min

  3. MAR 3

    08 - Why Energy Has Become a Risk Management Problem — Not a Procurement Task

    In this conversation, Mary Nitschke interviews Nathan Rice, https://www.linkedin.com/in/nathan-rice-07190287/ president of Energy CX, discussing the evolution of energy procurement, the challenges faced by multifamily operators, and the importance of innovation in the energy market. Nathan shares insights on market volatility, risk management, and the strategies that can help operators optimize their energy purchasing decisions. The discussion also touches on the future of energy technology and the role of traditional brokers in a rapidly changing industry.This episode is brought to you by EnergyCX. Energy CX is a modern energy strategy firm built for volatility. We combine data, technology, and real market expertise to help businesses take control of one of their largest—and most unpredictable—operating costs. With more than 2 billion square feet under management across 20+ deregulated states, we’ve backtested and proven that our strategy consistently outperforms traditional procurement. Powered by ABEL™, our proprietary decision engine, we buy energy with the same discipline and timing as a trading desk—giving companies clarity, stability, and a long-term strategic advantage in every energy decision.To Learn More: https://www.energycx.com/?utm_campaign=32624679-MMN%20Podcast%20Sponsorship&utm_source=podcast&utm_medium=brand-awarenessChapters00:00 Introduction to Energy CX and Nathan Rice02:32 Nathan's Origin Story in Energy06:43 Transitioning from Traditional to Technology-Based Energy Procurement07:59 Understanding Energy Procurement vs. Traditional Procurement11:15 Risks in Energy Procurement and Market Volatility14:05 Common Misunderstandings in Energy Contracts14:59 Strategies for Energy Cost Management16:34 The Impact of Market Changes on Operators19:35 Customer Success Stories and Innovations21:25 Challenges Faced and Lessons Learned23:46 The Role of Technology in Energy Procurement26:54 Future Trends in Energy Markets31:26 Hedging Energy Risks for Multifamily Owners35:02 The Future of Energy Brokers and Innovation🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    40 min

  4. FEB 24

    07 - AI Isn’t Here to Replace Us. It’s Here to Rehumanize Us

    In this conversation, Mary Nitschke and KP Reddy https://www.linkedin.com/in/kpreddy/ discuss the complexities of utility management in multifamily housing, emphasizing the role of AI and technology in enhancing efficiency and sustainability. They explore the importance of understanding energy consumption patterns, the need to challenge traditional practices, and the potential for granular data to drive positive change in utility management.This episode is brought to you by Public Grid. https://publicgrid.property/?utm_source=MMN&utm_medium=podcast&utm_campaign=theutilityroomPublic Grid helps multifamily operators see what’s normally invisible, simplify sustainability, and create better resident experiences — without adding operational burden.We bring visibility into property and portfolio-level utility usage that’s historically been opaque, give operators RECs and sustainability credit when residents choose greener energy, and make it easy for residents to sign up in just three easy steps — saving money and hours of effort.The result? Happier residents, cleaner data, and smarter decisions — all without changing how you operate your properties.Chapters00:00 Introduction to AI in the Built Environment06:58 The Role of Energy in Sustainability12:51 Challenging the Status Quo in Utility Management18:53 The Future of Utility Management and Human Behavior🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at https://multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    23 min

  5. FEB 17

    06 - From ENERGY STAR to the Future of Building Data

    In this conversation, Mary Nitschke interviews Mike Zatz https://www.linkedin.com/in/michaelzatz/, who shares his journey in the field of sustainability and energy efficiency. He discusses his extensive experience with the ENERGY STAR program and the importance of data in improving building performance. Zatz emphasizes the need for better engagement with residents to enhance energy efficiency and shares insights on the future of energy benchmarking and his new role at Measurable.This episode is brought to you by PlugOps. EV charging in multifamily doesn't have to be complicated. Plug-op is the expert, so you don't have to be.As an end-to-end partner for multifamily portfolio owners and operators, PlugUp helps you launch charging programs that actually work. Starting with the planning phase, they provide the in-house research that powers their proprietary portfolio-wide intelligence reports, which determines exactly where chargers need to go and how many you truly need, all based on actual demand, local regulation, and available insights.When it's time to build, Plug-Off delivers turnkey installation and software design specifically for the unique needs of apartment communities. And after launch, their real-time dashboard analytics shows you how to scale smarter and optimize pricing over time.If you're looking to elevate your EV charging strategy, Plug Ops is with you every step of the way from day zero and beyond.To Learn More: https://www.plugop.com/Chapters00:00 Introduction to Sustainability in Real Estate04:50 Mike Zatz's Career Journey07:45 The Intersection of Data and Real Estate10:40 The Future of Energy Benchmarking14:02 Engaging Residents for Energy Efficiency16:51 Transition to Measurable and Future Goals🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at https://multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    28 min

  6. FEB 10

    05 - Sustainability Is Just Good Business: Lessons from Real Estate Leader Katie Rothenberg

    In this engaging conversation, Mary Nitschke interviews Katie Rothenberg, https://www.linkedin.com/in/katie-rothenberg/ a seasoned professional in sustainability and real estate. Katie shares her journey into the field, emphasizing the importance of understanding different perspectives in sustainability. The discussion delves into the business case for sustainability, highlighting its role in value creation and risk management in real estate. Katie also reflects on her significant wins and lessons learned throughout her career, underscoring the importance of empathy and thoughtful communication in driving sustainability initiatives.This episode is brought to you by EnergyCX. Energy CX is a modern energy strategy firm built for volatility. We combine data, technology, and real market expertise to help businesses take control of one of their largest—and most unpredictable—operating costs. With more than 2 billion square feet under management across 20+ deregulated states, we’ve backtested and proven that our strategy consistently outperforms traditional procurement. Powered by ABEL™, our proprietary decision engine, we buy energy with the same discipline and timing as a trading desk—giving companies clarity, stability, and a long-term strategic advantage in every energy decision.To Learn More: https://www.energycx.com/?utm_campaign=32624679-MMN%20Podcast%20Sponsorship&utm_source=podcast&utm_medium=brand-awarenessChapters00:00 Katie Rothenberg's Journey into Sustainability06:39 The Business Case for Sustainability in Real Estate13:03 Navigating the Challenges of Sustainability14:50 Celebrating Wins and Learning Experiences🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at https://multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    23 min

  7. FEB 3

    04 - When Energy Becomes Unaffordable, Rent Becomes Unaffordable - Public Grids Origin Story

    In this episode of the Utility Room, host Mary Nitschke speaks with Public Grid co-founders Zach Schmitz https://www.linkedin.com/in/zack-schmitz/ and Joe Robbins https://www.linkedin.com/in/josephrobbins5/ about their innovative approach to simplifying the utility setup process for residents, particularly in multifamily housing. They share their personal origin stories, the challenges of engaging residents in energy consumption, and how Public Grid aims to create equitable energy solutions that benefit both residents and property managers. The conversation highlights the importance of understanding energy costs and the potential for reducing environmental impact through better utility management.This episode is brought to you by Public Grid. https://publicgrid.property/?utm_source=MMN&utm_medium=podcast&utm_campaign=theutilityroomPublic Grid helps multifamily operators see what’s normally invisible, simplify sustainability, and create better resident experiences — without adding operational burden.We bring visibility into property and portfolio-level utility usage that’s historically been opaque, give operators RECs and sustainability credit when residents choose greener energy, and make it easy for residents to sign up in just three easy steps — saving money and hours of effort.The result? Happier residents, cleaner data, and smarter decisions — all without changing how you operate your properties.Chapters00:00 Introduction to Public Grid and Its Founders01:20 Origin Stories: How Public Grid Was Founded04:35 The Utility Setup Process and Its Challenges06:53 Connecting Utility Setup to Green Energy08:32 Engaging Residents in Energy Consumption11:22 Translating Energy Concepts into Resident-Friendly Language15:24 Resident Reactions to Public Grid's Services19:44 The Mission of Public Grid: Equity in Energy Costs🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    24 min

  8. JAN 27

    03 - Why AI Is Forcing a Rethink of How Multifamily Actually Operates

    In this conversation, Mary Nitschke and Jacob Kosior discuss the intersection of EV charging, AI technology, and multifamily housing. They explore how AI can enhance efficiency in property management, streamline processes for residents, and address challenges in affordable housing. The discussion highlights the importance of time as a valuable resource and the potential for AI to improve both operational efficiency and resident experience. They also touch on the role of health and well-being in housing and the future trends in AI technology for the multifamily sector. This episode is brought to you by PlugOps. EV charging in multifamily doesn't have to be complicated. Plug-op is the expert, so you don't have to be. As an end-to-end partner for multifamily portfolio owners and operators, PlugUp helps you launch charging programs that actually work. Starting with the planning phase, they provide the in-house research that powers their proprietary portfolio-wide intelligence reports, which determines exactly where chargers need to go and how many you truly need, all based on actual demand, local regulation, and available insights. When it's time to build, Plug-Off delivers turnkey installation and software design specifically for the unique needs of apartment communities. And after launch, their real-time dashboard analytics shows you how to scale smarter and optimize pricing over time. If you're looking to elevate your EV charging strategy, Plug Ops is with you every step of the way from day zero and beyond. To Learn More: https://www.plugop.com/ Chapters 00:00 Introduction to AI in Property Management04:55 Jacob's Journey in Multifamily and AI07:53 Enhancing Efficiency with AI Tools10:47 AI's Role in Affordable Housing13:45 Streamlining Processes for Residents16:50 Health and Well-being in Housing19:38 Future Innovations in AI for Housing 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    24 min

  9. JAN 20

    02 - Why Multifamily Leaders Needed a Peer Community for Utility Strategy

    In this episode, Mary Nitschke welcomes Lori Hanson, a seasoned professional in the multifamily industry, to discuss the rapidly evolving energy market and the importance of utility management. Lori shares her journey from starting in onsite leasing to becoming a director at Greystar, emphasizing her passion for utility management that began unexpectedly about a decade ago. The conversation highlights the significance of understanding utility management in today's market, especially as energy prices fluctuate dramatically, impacting operational costs for businesses. Lori also introduces the Utility Management Advisory (UMA), a peer group dedicated to professionals in utility management and sustainability. She explains how UMA fosters a supportive network for sharing knowledge and experiences, and discusses the annual UMA Sustainability and Innovation Award, which recognizes excellence in utility management initiatives. The episode wraps up with insights on the value of community and collaboration in the multifamily industry, encouraging listeners to engage with UMA and explore the benefits of being part of such a network. This episode is brought to you by EnergyCX. Energy CX is a modern energy strategy firm built for volatility. We combine data, technology, and real market expertise to help businesses take control of one of their largest—and most unpredictable—operating costs. With more than 2 billion square feet under management across 20+ deregulated states, we’ve backtested and proven that our strategy consistently outperforms traditional procurement. Powered by ABEL™, our proprietary decision engine, we buy energy with the same discipline and timing as a trading desk—giving companies clarity, stability, and a long-term strategic advantage in every energy decision. To Learn More: here. Chapters 00:00 Introduction to Lori Hanson and Her Background 04:21 Journey into Utility Management 07:16 The Utility Management Advisory (UMA) Overview 10:24 The Value of Networking and Community in UMA 13:31 Insights from the Energy Summit and UMA Award 16:40 The Growth and Impact of UMA 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    22 min

  10. JAN 12

    01 - Energy as the New Amenity: Markets, Resilience, and the $21T Grid Opportunity

    In this conversation, Mary Nitschke and Michael Beckerman discuss the current state of utilities and sustainability in the multifamily real estate sector. They explore the challenges posed by climate change, the opportunities for innovation in energy management, and the importance of resiliency in building assets. The discussion highlights the role of the private sector in driving solutions and the potential for significant financial gains in the transition to cleaner energy sources. This episode is brought to you by Public Grid. https://publicgrid.property/?utm_source=MMN&utm_medium=podcast&utm_campaign=theutilityroom Public Grid helps multifamily operators see what’s normally invisible, simplify sustainability, and create better resident experiences — without adding operational burden.We bring visibility into property and portfolio-level utility usage that’s historically been opaque, give operators RECs and sustainability credit when residents choose greener energy, and make it easy for residents to sign up in just three easy steps — saving money and hours of effort.The result? Happier residents, cleaner data, and smarter decisions — all without changing how you operate your properties. ------Chapters00:00 Introduction to the Utility Room and Guest02:43 Current State of Climate Tech and Sustainability08:19 Opportunities in the Built Environment14:16 Resiliency and Energy Demand20:49 Innovation in Construction and Materials24:27 UTILITY ROOM OUTRO.mp4 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at Multifamily Media Network www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! Follow Us on: Instagram https://www.instagram.com/multifamilymedianetwork/?hl=enLinkedIn: https://www.linkedin.com/company/multifamily-media-network #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

    25 min
  • 10 Episodes

Ratings & Reviews

About

Utilities touch everything: budgets, compliance, resident satisfaction — yet most operators still don’t have clear visibility. The Utility Room is a podcast for multifamily leaders who want practical conversations about energy, sustainability, and operations — from people who actually run buildings, shape policy, and invest in the future of multifamily. No theory. No guilt. Just real insight into saving time, reducing risk, and creating better outcomes for owners, operators, and residents. It’s a safe space where you’ll walk away with insights you can put into action.

Information

  • Creator
    Mary Nitschke
  • Years Active
    2K
  • Episodes
    10
  • Rating
    Clean
  • Copyright
    © Mary Nitschke
  • Show Website
    The Utility Room