The WealthTech Insider

Finura Group

Discussing all things Wealth Tech. News and trends with great guests from all over the industry and the world. Keen to submit a question to our hosts? https://zfrmz.com.au/jQwb2EGV0Rv6HSWcDrFG

  1. 18h ago

    The Science and the Art: How Rising Tide's Matt Hale is Building AI Into Advice

    What happens when a firm that's brilliant at the art of advice decides to get serious about the science? In this episode, Danni Le Grande sits down with Matt Hale, Managing Director of Rising Tide Financial Services, for an honest conversation about the AI journey his practice has been on, not over a few months, but a few years. Matt shares how Rising Tide moved from anecdotal, "in-my-head" processes to a documented advice methodology, and how AI Agents now sit inside that journey with one clear job each: file notes, intro-call coaching, implementation, and reviewing advice documents against the firm's philosophies and "Bible." Along the way, Matt and Danni get into the stuff that actually makes or breaks a tech rollout: knowing your own gaps ("I'm the best person to get something from zero to 80%, and the worst to get it from 80 to 99"), running an internal innovation month with a cash prize to build the habit, and the very real challenge of change fatigue. Matt explains why "humans dealing with humans is a recipe for drift," why AI feedback lands differently than feedback from a person ("AI doesn't wake up on the wrong side of the bed, and the camera doesn't lie"), and how he separates his Copilot Agents from his more philosophical "Projects." In this episode: The "science and art" of advice, and why most firms lean one wayUsing DISC and honest self-audits to understand your leadership gapsRunning an innovation month to make AI a daily habitGiving agents one clear task, not ten jobsAgents vs. projects: where each one fitsCoaching that doesn't sting, objective feedback from transcriptsReviewing advice documents against your philosophy with a traffic-light systemNavigating change fatigue and AI fatigue with your teamWhat to look for (and avoid) when working with consultants

  2. Jun 2

    From APRA to ASIC: The Regulatory Clock on AI Just Started

    APRA's late-April letter on AI was addressed to Banks, Insurers and Super Trustees. It wasn't addressed to AFSLs — and Pete Worn reckons that distinction will matter for about six months. In this episode, Danni and Pete unpack Pete's latest Code & Capital on what APRA's AI letter signals for the broader advice industry, and what ASIC is almost certainly preparing in the background. They cover: Why AI isn't "just another technology" — and why deterministic thinking gets you into trouble fastThe four areas APRA put on notice: cyber, governance, supplier risk, change managementWhy boards are flying blind on AI literacy, and why the vendor lunch-and-learn is now a regulatory red flagThe fourth layer of due diligence no one was doing before — and why it changes everythingFresh data from Finura's latest Tech Health Check: only 57% of licensee-aligned practices run due diligence on tech providers, and 48.6% of practices admit they can't explain every app in their own stackClaude Code in production, frontier AI vendors that can't answer DD questions, and the systemic risks no one is mappingAustralia's surprisingly low AI trust scores, UHNW clients refusing meeting recordings, and what Scott Galloway calls "the biggest brand problem of any technology in human history"A practical, sometimes uncomfortable look at the gap between how fast advice firms are adopting AI and how slowly governance is catching up. #finuragroup #dannilegrande #peterworn #ai #technology

    From APRA to ASIC: The Regulatory Clock on AI Just Started
  3. Apr 28

    Be a Good Breaker-Upper

    Canceling Adobe shouldn't feel like escaping a hostage situation — but it does. Fitness First, Foxtel, gym memberships, subscription perfume (yes, really), and a lot of advice tech vendors share the same playbook: make it easy to sign up, and brutally hard to leave. In this episode, Danni and Pete sit down in person (a rare one) to unpack the latest Code & Capital newsletter — Breaking Up Is Hard to Do — and ask why so many software companies still prey on apathy instead of earning loyalty. They draw on 37signals' "easy on, easy off" philosophy, Basecamp's pause-and-price-lock approach, and David Heinemeier Hansson's idea that every business is a referral business — and cancellation is the moment that decides whether you get a promoter, a boomerang, or a detractor. They ground the conversation in Finura's Technology Health Check Scorecard data (n=279+ Australian advice practices): 73% of firms aren't fully happy with their current advice CRM81% don't run an RFP when choosing tech37% skip due diligence on new vendors49% don't have a comprehensive understanding of their own tech stack33% have zero integrationsThey also look at what AI-driven MCPs will do to vendors whose entire retention strategy is "hoard the data," why transparent pricing beats coupon-code chaos, and what practice owners should take from all of this — because if you're running an Advice business, your clients are judging you on exactly the same things. Pete's tip: design your cancellation experience like a marketing exercise. Danni's tip: audit your vendor contracts before you need to leave — check the exit terms, not just the onboarding pitch. https://finuragroup.com/ #technology #financialadvice #wealthtech

    Be a Good Breaker-Upper

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Discussing all things Wealth Tech. News and trends with great guests from all over the industry and the world. Keen to submit a question to our hosts? https://zfrmz.com.au/jQwb2EGV0Rv6HSWcDrFG

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