20 episodes

The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape. 

We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved in the subject. 

The Workforce Management Podcast The ShopWorks

    • Business

The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape. 

We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved in the subject. 

    Why is data engineering so important for WFM and AI?

    Why is data engineering so important for WFM and AI?

    Are you ready to dive into the world of AI and workforce management? Then join us for this episode, where we explore the crucial role of data engineering and why it's so essential for WFM and AI.Our guest expert, Ed Hogg Managing Director of our sister company SolvedBy.Ai, explains what data engineering is and how it differs from data science. We delve into the importance of platform-wide AI solutions and bespoke customer AI and why data engineering is so crucial for workforce management syst...

    • 9 min
    How can an AI predict if someone will resign using WFM data?

    How can an AI predict if someone will resign using WFM data?

    In this episode, we dive into the exciting world of AI and explore how it can if someone will resign using WFM. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of using Ai.Ed and Ian talk us through how you can use AI and WFM data to improve employee retention. They also discuss the intricate details of what data sets in a workforce management platform make it ideal for estimating if someone is about to leave.They then walk us through...

    • 10 min
    What is demand forecasting?

    What is demand forecasting?

    In this episode, we're joined by the fantastic Ian Hogg, CEO and Co-Founder of ShopWorks, to talk about the ins and outs of labour demand forecasting. We'll be exploring why it's so essential, how it works, and why organizations of all types need to be taking notice.If you've ever heard the phrase "demand curve" and wondered what it meant, or if you're struggling to figure out how often to run a labour demand forecast, then you won't want to miss this episode. Ian shares his expert insights o...

    • 11 min
    What is AI-based forecasting?

    What is AI-based forecasting?

    Are you curious about how AI-based forecasting can transform the way you manage your workforce? In this episode, we dive into the exciting world of AI and explore how it can help you make smarter decisions when it comes to forecasting. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of AI-based forecasting. We start by exploring what AI-based forecasting is and why businesses are turning to it. Then, we examine the different...

    • 8 min
    What factors does an AI take into account when building a rota?

    What factors does an AI take into account when building a rota?

    Do you find it tedious and time-consuming to manually create your team's work rota? Are you looking for a way to streamline the scheduling process and ensure fairness? Look no further than the power of AI technology. In this episode, we'll explore the world of auto-scheduling and how works.Our guest expert Ed Hogg, Managing Director of our sister company SolvedBy.Ai, breaks down the steps involved in scheduling a rota and explains how auto-scheduling differs from Workforce Management (WFM). B...

    • 8 min
    AI and WFM, how do they work together?

    AI and WFM, how do they work together?

    Are you curious about the intersection of AI and workforce management? Join us for this episode to explore how AI and WFM work together to optimise business operations and achieve better results.Our expert, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, explains the relationship between AI and a WFM platform, and the role each plays in ensuring the "right people, right place, right time" in the workforce. We delve into the three big use cases for AI in WFM and explore the benef...

    • 8 min

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