The Workgrid

Workgrid Software
  • 5.0 (2)
  • TECHNOLOGY
The Workgrid

The Workgrid is a show about the Digital Workplace, Technology, and everything in between. Every other week we dive into the nuances of the employee experience, digital friction, AI, and the emergent trends of work technology. Join us as we explore these topics via interviews with subject matter experts and industry leaders – as they share their stories and perspectives - all in under an hour. Hosted by Rob Ryan

  1. Internal Communications: Past, Present, and Future w/ Professor Michael Heller, Newcastle Business School, Northumbria University

    MAR 19

    Internal Communications: Past, Present, and Future w/ Professor Michael Heller, Newcastle Business School, Northumbria University

    In this episode we sit down with Professor Michael Heller, Newcastle Business School, Northumbria University. Professor Heller shares the history changes to the landscape of internal communications. We discuss how the practice has shifted over the last 200 years; and how this evolution has shaped the ways employees engage with technology and their organizations. To learn more about Professor Hellers ongoing research please visit: 'An Institutional History of Internal Communication in the UK https://historyofinternalcomms.org/ :::: Other Resources::::::: LinkedIn: https://www.linkedin.com/company/an-institutional-history-of-internal-communication-in-the-uk/?viewAsMember=true Professor Heller's Bio @ University of Northumbria: https://www.northumbria.ac.uk/about-us/our-staff/h/michael-heller/ For more of Professor Hellers Work; include the history of office work, marketing, public relations and internal communication:  https://scholar.google.com/citations?user=XhzBKHAAAAAJ&hl=en&oi=sra

    55 min
  2. The Holiday Special Extravaganza 2024

    12/18/2024

    The Holiday Special Extravaganza 2024

    Welcome back to THE WORKGRID. Today we brought back a handful of special guests for an engaging, informal conversation filled with fun and reflection. Together, we looked back on the year in AI, digital workplace advancements, and the ever-evolving role of technology in shaping how we work. From lighthearted stories and personal insights, this episode serves as a thoughtful and entertaining wrap-up to 2024, offering a blend of expert perspectives and holiday cheer. Enjoy, we will see you in the new year when we come back from our holiday break - Feb 2025. 00:00:00 Intro 00:02:20 Gui Batista, Founder, Agora Consulting Group 00:05:09 2024 reflections 00:05:25 Rise of AI Intranets 00:06:50 RTO and digital workplace trends 00:39:58 Alan Lepofsky, CMO, Mobeus 00:59:00 Workplace trends 2023 - 2024 01:10:00 Dante Raggazo, Sr. Director, Digital Workplace, Tapestry 01:19:00 That challenge of the single digital destination 01:31:30 AI washing 01:43:00 Rebecca O'Reilly, VP, Professional Services, Igloo 01:48:00 RTO trends, impact on digital workplace priorities 01:50:55 Mobile/Desktop shifts and trends

    2h 15m
  3. Navigating Digital Transformation and AI implementation w/ Kevin Dean, CEO of Manobyte

    11/13/2024

    Navigating Digital Transformation and AI implementation w/ Kevin Dean, CEO of Manobyte

    In this episode of The Workgrid Podcast, host Rob Ryan sits down with Kevin Dean, CEO of ManoByte, to explore the evolving world of digital transformation. Kevin shares his insights on how organizations can effectively leverage AI, data, and technology to drive growth and innovation. They discuss the challenges many companies face when integrating new technologies and AI. This episode is a must-listen for digital leaders and anyone looking to optimize their digital strategies for success. Topics Covered: The role of people, technology, and core business values The role of AI and digital transformation in modern businesses Strategies for growth through technology Challenges organizations face in implementing AI and technology Entrepreneurship and standing up a professional services agency Key Guest: Kevin Dean, CEO of Manobyte Website: https://www.manobyte.com/

    35 min

  4. 10/23/2024

    Facebook Workplace is Coming to an End: Strategies for Migrating out of Facebook Workplace: w/ Gui Batista, CEO, Agora Consulting Group

    In this episode of The Workgrid, host Rob Ryan welcomes Gui Batista from Agora Consulting Group to explore the complexities of Meta (Facebook) Workplace migrations. Context: Facebook announced in May 2024 that it planned to shut down Workplace. Facebook once had big dreams of capturing the enterprise communication and productivity space, but it quickly lost ground to Slack, Microsoft, et al. This announcement leaves many organizations and 9 million end users looking for a new home. Gui Batista, who has performed numerous migrations from Workplace to leading intranet and communication platforms, joins us to share his extensive expertise. He discusses common challenges businesses face during migration and the best practices for overcoming them. From planning and execution to user adoption and ongoing support, this conversation provides valuable insights for anyone considering a move to Facebook Workplace. Key Takeaways: The importance of strategic planning in Facebook Workplace migrations Common pitfalls and how to avoid them Best practices for user adoption and engagement Real-world examples of successful migrations Whether you’re leading a similar migration project or simply interested in digital workplace strategies, this episode is filled with practical advice and insights to help you confidently navigate the shift. For more on Agora Consulting: https://agoraconsultinggroup.com/

    35 min

  5. 10/09/2024

    Digital Workplace News: September 2024

    In this episode of THE WORKGRID, we discuss the latest updates in the digital workplace, covering some major announcements and shifts in industry trends. Top News Items Covered in this Episode: Amazon's RTO Policy Update: Amazon moves to a five-day office requirement starting January 2025. More info here. Salesforce Agentforce Launch: Salesforce reveals its new customer service AI tool, priced at a whopping $2 per conversation. Details here. Forrester Technology and Innovation Summit 2024: Highlights from Forrester’s Austin event focused on the rise of AI and a new era of digital transformation. Details Here Please note: The views and opinions expressed in this episode are those of the speakers at the recording time and do not necessarily reflect the opinions of Workgrid or any entities mentioned.

    24 min
  6. Bridging the Digital Divide: Empowering Deskless and Frontline Workers with Igloo Flex w/ Brad Rooke, Sr. Customer Advocacy Manager, Igloo Software

    09/18/2024

    Bridging the Digital Divide: Empowering Deskless and Frontline Workers with Igloo Flex w/ Brad Rooke, Sr. Customer Advocacy Manager, Igloo Software

    In this episode of THE WORKGRID, we are joined with Brad Rooke, Sr Customer Advocacy Manager from Igloo Software. With his extensive background in digital workplace innovation and customer experience, we unpack some challenges and opportunities for the modern deskless worker. A bit about Igloo Software: They are a leader in digital workplace solutions. Recently, they introduced Igloo FLEX, a groundbreaking solution designed to meet the needs of deskless and frontline employees. Brad will explain how FLEX facilitates seamless communication, collaboration, and content management across various work personas and environments, boosting employee engagement and operational efficiency. Join us as we discuss: The challenges deskless organizations face and the strategies and technology required for success. Key features of Igloo FLEX and how it transforms digital workplace interactions. The need for engagement and reach for frontline and deskless workers. Tune in to discover how Igloo is setting new standards to enhance the future of work. Music: Bensound.com/royalty-free-music License code: UCYODRWDFGLBTVU8

    25 min
  7. AI and Experience Management w/ Weston Morris, Sr Director of Global Strategy, Digital Workplace Solutions, Unisys

    08/28/2024

    AI and Experience Management w/ Weston Morris, Sr Director of Global Strategy, Digital Workplace Solutions, Unisys

    Today on THE WORKGRID we are joined by Weston Morris, Senior Director of Global Strategy, Unisys. Weston brings a wealth of experience and insight with more than 40 years of experience working in and around workplace technology and employee experience. He is currently focused on AI, automation and improving the collaboration, productivity and experience of today’s digital workers. Weston was also named by HDI as one of the top 25 Thought Leaders in IT service and customer experience; in addition he is the creator of the 'Digital Workplace Deep Dive' podcast. In this episode we discuss AI in the current state of the digital workplace, the introduction of AI, measuring employee experience in relation to AI - and more. Topics Covered in this Episode - Deskless/Frontline Workers and Connection 04:30 - What is the Role of AI with Employee Exp 08:50 - Insights/Data of Experience Management 15:00 - Classic Organizational Change Techniques for AI 19:50 - Piloting MS Co-Pilot w/ OCM 22:30 - Measuring the value of AI 29:30 - AI Concerns and Risks 34:30 - Trends for 2025 45:40 For more about Unisys: https://www.unisys.com The Digital Workplace Deep Dive: https://open.spotify.com/show/1h2QJ6DEAz8IIfir7k6PlE Weston Morris: https://www.unisys.com/thought-leaders/weston-morris/ *THE WORKGRID podcast is a show produced and associated with Workgrid Software. The views and opinions expressed on this episode are solely those of the individual contributors and do not necessarily represent the official views of their respective employers.

    49 min
  8. Digital Workplace News: August 2024

    08/14/2024

    Digital Workplace News: August 2024

    In this episode of THE WORKGRID we dive into some of the more recent news in and around the digital workplace. Top News Items Covered in this Episode Crowdstrike Global Outtage: https://www.cisa.gov/news-events/alerts/2024/07/19/widespread-it-outage-due-crowdstrike-update , https://x.com/ITPro/status/1817894455057199296 OpenAI SearchGPT Announcement: https://openai.com/index/searchgpt-prototype/ SalesForce and Workday Team up to take on MS Copilot: https://www.salesforce.com/news/press-releases/2024/07/24/workday-employee-service-agent/ *Please note: The views and opinions expressed in this episode at the time of recording are those of the speakers and do not necessarily reflect the views of Workgrid or any positions or any entities named within the episode. Music: Bensound.com/royalty-free-musicLicense code: 7HAYZORTSNCNT0CI

    19 min
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5
out of 5
2 Ratings

About

The Workgrid is a show about the Digital Workplace, Technology, and everything in between. Every other week we dive into the nuances of the employee experience, digital friction, AI, and the emergent trends of work technology. Join us as we explore these topics via interviews with subject matter experts and industry leaders – as they share their stories and perspectives - all in under an hour. Hosted by Rob Ryan

Information

  • Creator
    Workgrid Software
  • Years Active
    2023 - 2025
  • Episodes
    29
  • Rating
    Clean
  • Copyright
    © Workgrid Software
  • Show Website
    The Workgrid

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