Thinkers & Ideas

BCG Henderson Institute

Inspiring and thought-provoking conversations with leading thinkers about influential ideas on business, technology, economics, and science. Hosted by Nikolaus Lang and Adam Job. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and X.

  1. 14시간 전

    Genius at Scale with Linda A. Hill

    In Genius at Scale: How Great Leaders Drive Innovation, Linda A. Hill argues that innovation fails not because companies lack ideas, but because they struggle to scale those ideas across the enterprise—and that the solution lies not in structure or processes, but in leadership. Hill is the Wallace Brett Donham Professor of Business Administration at Harvard Business School, faculty chair of the Leadership Initiative, and one of the top ten management thinkers in the world as ranked by Thinkers50. In her new book, co-authored with Emily Tedards and Jason Wild, she draws on deep case studies of organizations from Mastercard to Pfizer to Pixar to show that scaling innovation requires three distinct but complementary leadership roles: architects, bridgers, and catalysts. In her conversation with Adam Job, senior director at the BCG Henderson Institute, she discusses why innovation labs alone don’t work, the ABCs of innovation leadership, how to build a culture of creative abrasion, and why even senior leaders need coaching to get innovation right. Key topics discussed: 01:28 | Why innovation fails at the point of scaling, not ideation 03:59 | The ABCs of innovation leadership: architects, bridgers, catalysts 06:29 | Getting metrics and incentives right for innovation 10:42 | What bridgers do and why organizations don’t have enough of them 14:33 | Is innovation leadership a team sport or a solo act? 18:48 | How to know which role you’re best suited to and how to learn the others 24:04 | How incumbent leaders can create urgency without being the new CEO Additional inspirations from Linda A. Hill: Collective Genius: The Art and Practice of Leading Innovation (Harvard Business Review Press, 2014)Article: Why Great Innovations Fail to Scale, co-authored by Emily Tedards and Jason Wild (March–April 2026 issue of Harvard Business Review)

    35분
  2. 4월 14일

    Design Love In, with Marcus Buckingham

    In Design Love In: How to Unleash the Most Powerful Force in Business, Marcus Buckingham argues that love—not engagement, satisfaction, or motivation—is the only feeling that reliably changes the behavior of employees and customers, and that it can be deliberately designed into business. Buckingham is one of the world’s foremost researchers on human performance. He is a former senior vice president at Gallup turned New York Times–best-selling author, having written First, Break All the Rules. In his new book, he draws on decades of research to show that the relationship between experiences and outcomes is not linear—only experiences so positive that people describe them as “love” actually drive loyalty, productivity, and advocacy. In his conversation with Adam Job, senior director at the BCG Henderson Institute, he discusses why love is categorically different from engagement, the five feelings that make up a loving experience, three disciplines leaders can use to design love into their organizations, and why common practices like outsourcing and large spans of control are fundamentally unloving. Key topics discussed: 01:16 | Why love is categorically different from engagement or satisfaction 04:43 | The nonlinear relationship between experiences and outcomes 08:24 | How experiences drive behaviors that drive outcomes 12:34 | Designing love in: the five feelings and three disciplines 16:00 | Can love be designed into products, not just experiences? 19:13 | The three disciplines: walk the stage, equip the people, sequence the scenes 27:39 | Spans of control and the one-to-12 rule 30:17 | The limits of artificial experience–making Additional inspirations from Marcus Buckingham: First, Break All the Rules: What the World's Greatest Managers Do Differently (Gallup Press, 2016)

    36분
  3. 3월 17일

    The Transformation Economy with B. Joseph Pine II

    In The Transformation Economy: Guiding Customers to Achieve Their Aspirations, B. Joseph Pine II argues that an economic shift is underway, in which transformations—not commodities, goods, services, or experiences—will become the highest form of value creation. Pine is an internationally acclaimed author, known for having coined the term “experience economy” in the 1990s. He works as a speaker and advisor to Fortune 500 companies. In his new book, he suggests that most companies compete by improving what they sell, while missing what customers actually want: to become different people. In his conversation with Adam Job, senior director at the BCG Henderson Institute, Pine discusses the evolution of economic value creation, the North Star for transformation businesses, and how to scale from one to many transformation journeys. Key topics discussed: 01:01 | The evolution of economic value creation 03:35 | How to get into the transformation business 10:35 | The North Star for transformation businesses 15:07 | Scaling beyond individual transformation journeys 16:46 | Different types of transformation journeys 20:37 | Making transformations last 24:12 | Taking the first step toward the transformation economy Additional inspirations from B. Joseph Pine II: The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money, co-authored by James H. Gilmore (Harvard Business Review Press, 2019)

    28분
4.7
최고 5점
34개의 평가

소개

Inspiring and thought-provoking conversations with leading thinkers about influential ideas on business, technology, economics, and science. Hosted by Nikolaus Lang and Adam Job. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and X.

좋아할 만한 다른 항목