This Moment We're In

Cindy Chastain
  • 5.0 (2)
  • TECHNOLOGY
  • UPDATED MONTHLY

This Moment We’re In explores how AI is reshaping how work gets done—from collaboration and decision-making to improving products, services, and operations. Hosted by Experience Innovation and Design leader Cindy Chastain, the show features business leaders sharing real-world experiments and hard-earned lessons from integrating AI into everyday work—the messy middle where change is real, answers are incomplete, and leadership is evolving in real time.

Episodes

  1. JAN 30

    Judgment as Compass in the Age of AI | Brandt Flomer

    In the first episode of This Moment We’re In, host Cindy Chastain sits down with Brandt Flomer to explore a growing—but often overlooked—risk of AI adoption: the erosion of judgment, taste, and learning itself. Drawing from Brandt’s widely read essay “Craft Is Your Only Moat in the Age of AI,” the conversation examines why many organizations are shipping faster but thinking less—and how unchecked AI workflows can quietly bypass the feedback loops that help people develop good judgment. Together, Cindy and Brandt unpack why speed without discernment isn’t productivity, but capability decay at scale. The episode introduces a practical leadership framework—Compass × Flywheel = Impact—to help teams harness AI’s speed and scale without losing the craft that makes work meaningful, differentiated, and valuable. This is a conversation for leaders navigating AI-driven change who want results without sacrificing standards, learning, or humanity. What You’ll Learn in This Episode Why 95% of generative AI pilots fail to show measurable ROI, and what most leaders are missingHow AI can unintentionally short-circuit learning, apprenticeship, and judgmentWhat “craft” really means—and why it applies far beyond design or creative fieldsHow work slop creeps into organizations and quietly erodes productivityWhy leaders must slow down decision-making even as execution speeds up Chapters 00:00 Navigating AI-Driven Change 01:22 The Importance of Craft in AI 07:30 Defining Craft and Its Relevance 12:27 A Real-World Example of AI Integration 16:22 Cognitive Offloading and Its Implications 19:55 Capability Decay at Scale 23:37 Creating Healthy Friction in Workflows 25:25 Navigating Leadership Challenges 26:58 The Role of AI in Creative Processes 30:07 Maintaining Craft in a Fast-Paced Environment 30:07 Framework for Impact: Compass and Flywheel 38:53 Creating Conditions for Healthy Experimentation 44:48 The Unique Human Contribution in the Age of AI 46:35 The Stakes of New Tools 47:24 Craft and Judgment in AI Integration Links to Brandt's articles Craft is Your Only Moat in the Age of AI Three Ways to Ensure AI Multiplies Craft (Instead of Eroding It)

    48 min
  • 1 Episode

Ratings & Reviews

5
out of 5
2 Ratings

About

This Moment We’re In explores how AI is reshaping how work gets done—from collaboration and decision-making to improving products, services, and operations. Hosted by Experience Innovation and Design leader Cindy Chastain, the show features business leaders sharing real-world experiments and hard-earned lessons from integrating AI into everyday work—the messy middle where change is real, answers are incomplete, and leadership is evolving in real time.

Information

  • Creator
    Cindy Chastain
  • Episodes
    1
  • Rating
    Clean
  • Copyright
    © Cindy Chastain
  • Show Website
    This Moment We're In