This Week In Digital Trust

elevenM

Regular conversations about tech policy, privacy, cyber security, AI safety and everything in between. This Week In Digital Trust is hosted by Arjun Ramachandran and Jordan Wilson-Otto, self-described technology enthusiasts with a passion for ensuring the use of technology leads to the best outcomes for humanity. Arjun and Jordan are Principals at elevenM, a specialist AI, privacy, cyber security and data governance consultancy in Australia. Arjun is a strategic communications expert and former journalist. Jordan is an expert in privacy regulation, policy development and program management.

  1. #145 Intimacy on display - why your chatbot conversations aren't so private

    12/01/2025

    #145 Intimacy on display - why your chatbot conversations aren't so private

    AI chatbots are becoming increasingly intimate spaces, with people using them for companionship, therapy and as a helpful personal assistant.While our interactions with chatbots like ChatGPT and Copilot get more personal, we're also seeing logs and transcripts of these interactions increasingly find their way to the public - via FOI requests, court orders and security and privacy breaches.We explore the convergence of these opposing trends.   Links:Article about national security chief using Copilot (Crikey - PAYWALL) https://www.crikey.com.au/2025/11/12/australia-national-security-chief-ai-speech-writing/Article about UK tech minister using ChatGPT for policy advice (New Scientist) https://www.newscientist.com/article/2472068-revealed-how-the-uk-tech-secretary-uses-chatgpt-for-po…Article about California court order ChatGPT logs discoverable (AI Buzz) https://www.ai-buzz.com/court-rules-chatgpt-history-is-discoverable-evidence-in-lawsuitsArticle about Grok chats exposed in Google search results (BBC) https://www.bbc.com/news/articles/cdrkmk00jy0oArticle about Meta leaking chatbot prompts (Toms Guide) https://www.tomsguide.com/computing/online-security/meta-ai-was-leaking-chatbot-prompts-and-answers…OpenAI v New York Times https://openai.com/index/fighting-nyt-user-privacy-invasion/NSW Government advisory on AI and recordkeeping https://www.nsw.gov.au/nsw-government/recordkeeping/create-and-capture/ai-and-recordkeeping   Credits:Editing and post-production by Martin Franklin (East Coast Studio) www.eastcoaststudio.com.auMusic by Bensound.com

    26 min
  2. #143 A debate about facial recognition

    11/03/2025

    #143 A debate about facial recognition

    This week Arj is joined by elevenM colleague Brett Watson to breakdown the issues surrounding the rollout of facial recognition technology (FRT) across retail settings, stadiums and other venues in Australia. The Privacy Commissioner recently ruled that the use of FRT by Australian retailers Bunnings and Kmart breached Australians' privacy. Bunnings is appealing the ruling, while Kmart is also considering an appeal - both arguing that their use of FRT is a proportionate response to issues like violence and theft in their stores. With that as the backdrop, Arj and Brett debate the merits of privacy advocates' arguments against FRT.   Links:OAIC ruling against Bunnings https://www.oaic.gov.au/news/media-centre/bunnings-breached-australians-privacy-with-facial-recogni…OAIC ruling against Kmart https://www.oaic.gov.au/news/media-centre/18-kmarts-use-of-facial-recognition-to-tackle-refund-frau…Article about OAIC ruling against Kmart (ABC News) https://www.abc.net.au/news/2025-09-18/kmart-facial-recognition-technology-privacy-commissioner/105…Article about Bunnings arguments in favour of FRT (AFR - paywall) https://www.afr.com/technology/bunnings-boss-wants-new-laws-to-allow-facial-recognition-in-stores-2…Article about Wesfarmers citing rise in retail theft (Skynews) https://www.skynews.com.au/business/finance/wesfarmers-boss-rob-scott-laments-uptick-in-retail-thef…NZ Privacy Commissioner inquiry into Foodstuffs use of FRT https://www.privacy.org.nz/focus-areas/frt-inquiry-report/Article about woman misidentified by Foodstuffs FRT (RNZ) https://www.rnz.co.nz/news/national/535871/woman-wrongly-kicked-out-over-foodstuffs-facial-recognit…   Credits:Editing and post-production by Martin Franklin (East Coast Studio) www.eastcoaststudio.com.auMusic by Bensound.com

    36 min
  3. #142 Sovereign AI explained

    10/13/2025

    #142 Sovereign AI explained

    This week we unpack the concept of sovereign AI, which is increasingly shaping both Australian and global conversations about national AI approaches. We explore what sovereign AI means, the problem it seeks to solve, and the variety of options being proposed. We also debate how feasible it is for Australia to can achieve a truly sovereign AI capability. Links: Article urging Australia to build sovereign AI (InnovationAus) https://www.innovationaus.com/build-sovereign-ai-now-or-face-lock-in-australia-warned/ Article about Australian startups building sovereign AI (AFR) https://www.afr.com/technology/we-can-do-it-for-under-100m-start-up-joins-race-to-build-local-chatgpt-20250908-p5mt5o Article about Productivity Commission's views on sovereign AI (AFR) https://www.innovationaus.com/productivity-tsar-hoses-down-sovereign-ai-support-hopes/ Oped #1 about Australia's limitations in achieving sovereign AI (AFR) https://www.afr.com/technology/australia-is-seeking-its-place-in-the-ai-world-order-20250910-p5mu38?utm_source=substack&utm_medium=email Oped #2 about Australia's limitations in achieving sovereign AI (AFR) https://www.afr.com/policy/economy/labor-must-resist-the-temptation-to-build-sovereign-ai-20250903-p5ms97 Oped by Vic senator Michelle Ananda-Rajah (AFR)https://www.afr.com/technology/our-ai-future-is-being-built-overseas-we-can-t-afford-that-20250813-p5mmlq Blog about South-East Asia's approach to sovereign AI (ASPI) https://aspicts.substack.com/p/the-monthly-roundup-angela-suriyasenee Credits: Editing and post-production by Martin Franklin (East Coast Studio) ⁠www.eastcoaststudio.com.au⁠ Music by Bensound.com

    29 min

About

Regular conversations about tech policy, privacy, cyber security, AI safety and everything in between. This Week In Digital Trust is hosted by Arjun Ramachandran and Jordan Wilson-Otto, self-described technology enthusiasts with a passion for ensuring the use of technology leads to the best outcomes for humanity. Arjun and Jordan are Principals at elevenM, a specialist AI, privacy, cyber security and data governance consultancy in Australia. Arjun is a strategic communications expert and former journalist. Jordan is an expert in privacy regulation, policy development and program management.

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