Tiff Talks Tech

Tiffany De Alva
  • 5.0 (1)
  • Technology
  • Updated Weekly

Welcome to Tiff Talks Tech — the podcast where I, Tiffany, your seasoned multifamily marker-turned-tech expert, guide you through the labyrinth of tech challenges in a way that’s easy to understand (and some might dare to say fun). With five years of in-the-trenches experience on the multifamily marketing frontlines, I’ve witnessed firsthand the struggles that marketers face in this dynamic industry. But here’s the twist: I didn’t just observe from the sidelines. I took the plunge and transitioned to the vendor side, where I rolled up my sleeves and got down to business, tackling those very problems head-on. This unique journey has equipped me with a comprehensive understanding of both sides of the coin – the marketer’s perspective and the vendor’s solutions. Each episode of Tiff Talks Tech is a testament to my dual perspective, as I invite industry experts to join me in dissecting multifamily marketing tech woes. Together, we delve deep into the intricacies of CRM integrations, website optimization, data analytics, and more, offering practical insights and real-world solutions. So, whether you’re a seasoned marketer grappling with tech complexities or a tech vendor eager to bridge the gap, join me on Tiff Talks Tech for candid conversations, actionable advice, and a whole lot of tech talk served with a side of casual conversation. Learn More: https://tiffanydealva.wixsite.com/tiff-talks-tech-1

  1. 4h ago

    Training Is the Most Underrated Marketing Strategy

    Training Is the Most Underrated Marketing Strategy When people think about marketing, they usually think about campaigns, content, or advertising. But what if one of the most impactful marketing investments happens long before a customer ever sees your brand? In this episode of Tiff Talks Tech, I'm joined by Daniel Frutiger, founder of Leadership Building Partners, to explore why leadership development and team training might be the most overlooked drivers of business growth. We discuss how communication, culture, and employee engagement directly influence customer experience, brand reputation, and long-term business success. From breaking down organizational silos to creating psychological safety and building stronger leaders, Dan shares practical insights for companies that want to grow without losing what makes them great. Whether you're leading a marketing team, managing a department, or building a business, this conversation is a reminder that your greatest competitive advantage is often your people. In this episode, we cover: Why leadership training is a business growth strategy—not just an HR initiative How internal culture shapes your external brand The hidden costs of poor communication and organizational silos What intentional leadership looks like as companies scale Simple habits that help teams collaborate, innovate, and perform at their best Because great marketing doesn't just start with a campaign—it starts with great leadership.

  2. 6d ago

    The Rise of Agentic Teams: How AI and Humans Scale Together

    What happens when AI stops being just a tool… and starts becoming part of your team? In this episode of Tiff Talks Tech, Tiffany sits down with , COGO at Booth , to talk about the future of work, agentic AI, outsourcing, and how companies are building AI-augmented teams that scale without sacrificing culture or quality. From AI agents collaborating with humans to the evolution of business process outsourcing (BPO), this conversation explores how forward-thinking companies are redesigning operations around outcomes — not just headcount. They cover: What “agentic AI” actually means How AI agents and humans work together inside modern teams Why outsourcing is evolving beyond cost savings The future of global talent and distributed operations Which human skills become more valuable in the AI era How leaders can scale operations without compromising culture If you work in marketing, operations, proptech, HR, or tech leadership, this episode will challenge the way you think about hiring, scaling, and the future of organizational design.

  3. Jul 29

    Building the Rooms High-Achieving Women Actually Want to Be In

    Why do so many high-achieving women still feel disconnected—even at the highest levels of their careers? In this episode of Tiff Talks Tech, Tiffany sits down with Leslie Greenwood, Co-Founder of Wednesday Women and Founder of Chief Evangelist Consulting, to unpack what it really takes to build communities where ambitious, executive women actually want to show up. This isn’t a conversation about surface-level networking. It’s about the deeper need for connection, visibility, and support—and why traditional professional spaces often fall short for women in leadership. Together, they explore how Wednesday Women is redefining community for executive women by prioritizing authenticity over polish, real conversations over performative networking, and meaningful relationships over transactional connections. In this episode, you’ll learn: Why high-achieving women often struggle to find meaningful community at work The difference between networking and true professional community How Wednesday Women is amplifying women’s voices across LinkedIn, stages, and beyond What it takes to build spaces rooted in trust, visibility, and shared momentum Why “community” is not a marketing tactic—but a business and leadership advantage How to create rooms where women feel seen, supported, and empowered to grow Whether you’re a leader, marketer, founder, or executive navigating your next level of growth, this episode will challenge how you think about connection, visibility, and the rooms you choose to be in.

  4. Jul 15

    From Chatbots to Business Systems: The Real Evolution of AI in Multifamily

    AI is everywhere in multifamily—but are we actually talking about the same thing?In this episode of Tiff Talks Tech, Tiffany sits down with Jacob Carter, Founder & CEO of Nurture Boss and author of AI in Property Management, to explore how AI is evolving beyond chatbots and becoming the operating system behind modern property management.Together, they break down the differences between automation, generative AI, conversational AI, and agentic AI, and discuss why understanding those distinctions is critical for operators and marketers making technology decisions today.Jacob shares why the future of AI isn't about replacing leasing agents—it's about building intelligent business systems that continuously optimize marketing, leasing, and operations behind the scenes. From staffing shortages and centralized leasing to Generative Engine Optimization (GEO) and autonomous marketing, this conversation challenges some of the biggest assumptions the industry still has about AI.

  5. May 13

    RETCON Isn’t Just a Conference: Here’s What It Really Does for Your Business

    If you’ve ever wondered whether industry conferences are actually worth it—this episode is for you. In this episode of Tiff Talks Tech, Tiffany sits down with RETCON founder James Shearin to unpack why RETCON isn’t just another multifamily conference—it’s a catalyst for real business growth, innovation, and connection. They go beyond the typical “networking and panels” conversation to explore how RETCON is shaping the future of multifamily technology, influencing operator and supplier strategies, and driving meaningful ROI for attendees. Whether you’re a multifamily marketer, operator, or proptech vendor, this episode breaks down: What makes RETCON different from other real estate and multifamily conferences How attending RETCON can directly impact your business, partnerships, and pipeline The biggest technology trends transforming multifamily right now How operators and suppliers can maximize their experience and ROI at industry events Why innovation in multifamily requires getting in the right rooms with the right people If you’re evaluating which multifamily conferences to attend, looking to stay ahead in proptech, or trying to justify event spend in a tighter market—this conversation gives you the clarity you need.

  6. Apr 29

    How to Spot the Multifamily Products Who Actually Have AI

    If every multifamily vendor claims to be “AI-powered”… how do you tell who’s real — and who just changed their marketing copy? In this episode, Tiffany cuts through the noise of the AI gold rush in proptech. She breaks down why nearly every platform is now selling an AI story, what that label actually means (and doesn’t), and how operators can spot the difference between real artificial intelligence and dressed-up automation. This isn’t an anti-AI conversation — it’s a pro-clarity one. Tiffany challenges listeners to ask better questions, demand transparency, and rethink how they evaluate tech in a world where “AI” has become both powerful and dangerously vague. In this episode, you’ll learn: Why every vendor suddenly has an AI story The difference between real AI and “AI washing” How to evaluate whether AI is core to a product or just layered on What questions operators should be asking before buying Why misunderstanding AI leads to broken expectations and broken trust If you’re responsible for selecting, implementing, or justifying tech in multifamily — this episode will change how you hear the word “AI” forever.

  7. Apr 8

    The Dark Side of Automation: When ‘Efficient’ Makes the Resident Experience Worse

    Automation has transformed multifamily operations — faster follow-ups, streamlined workflows, and systems that promise to “do more with less.” But at what cost? In this solo episode, Tiffany explores the unintended consequences of over-automating the renter journey — and how efficiency, when left unchecked, can quietly erode the resident experience. From chatbots that replace conversations to workflows that eliminate discretion, Tiffany breaks down where automation starts helping… and where it starts hurting. She challenges operators and marketers alike to rethink how technology is being used — not just to move faster, but to serve residents better. This episode is for anyone who’s ever wondered why a tech-enabled process still feels frustrating, impersonal, or broken. In this episode, you’ll learn: Why automation without intention can damage trust and loyalty How “efficient” processes can still create friction for residents Where automation works best — and where humans should always lead How to audit your tech stack for resident-first design What it really means to build a more human renter journey If you care about tech adoption, renter experience, and making multifamily feel less transactional and more relational — this one’s for you.

  8. Mar 25

    Compliance and Regulation Watch for AI in Multifamily

    Artificial intelligence is rapidly transforming the multifamily industry—from leasing assistants and lead scoring to call analytics and marketing automation. But as adoption accelerates, so do the legal, ethical, and compliance risks that operators can’t afford to ignore. In this episode, we sit down with Jack Miller, Data Scientist and AI Ethicist at Hio, to unpack the evolving regulatory landscape around AI and what it means specifically for multifamily housing operators, proptech vendors, and industry leaders. Jack explains why AI compliance is no longer just a legal conversation—it’s a business risk conversation. We dive into the biggest areas of concern, including Fair Housing implications, algorithmic bias in prospect prioritization, privacy risks in AI-powered communication tools, and the growing question of who’s responsible when AI systems make decisions.

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About

Welcome to Tiff Talks Tech — the podcast where I, Tiffany, your seasoned multifamily marker-turned-tech expert, guide you through the labyrinth of tech challenges in a way that’s easy to understand (and some might dare to say fun). With five years of in-the-trenches experience on the multifamily marketing frontlines, I’ve witnessed firsthand the struggles that marketers face in this dynamic industry. But here’s the twist: I didn’t just observe from the sidelines. I took the plunge and transitioned to the vendor side, where I rolled up my sleeves and got down to business, tackling those very problems head-on. This unique journey has equipped me with a comprehensive understanding of both sides of the coin – the marketer’s perspective and the vendor’s solutions. Each episode of Tiff Talks Tech is a testament to my dual perspective, as I invite industry experts to join me in dissecting multifamily marketing tech woes. Together, we delve deep into the intricacies of CRM integrations, website optimization, data analytics, and more, offering practical insights and real-world solutions. So, whether you’re a seasoned marketer grappling with tech complexities or a tech vendor eager to bridge the gap, join me on Tiff Talks Tech for candid conversations, actionable advice, and a whole lot of tech talk served with a side of casual conversation. Learn More: https://tiffanydealva.wixsite.com/tiff-talks-tech-1

Information

  • Creator
    Tiffany De Alva
  • Years Active
    2024 - 2026
  • Episodes
    59
  • Rating
    Clean
  • Copyright
    © Copyright Tiffany De Alva
  • Show Website
    Tiff Talks Tech