To The Front

Adam Norsworthy

To The Front with Adam Norsworthy” delivers bite-sized episodes packed with insights on insurance, business strategies, motivation, and inspiration. Whether you’re looking to level up your career or get a fresh perspective on success, Adam brings real talk and practical advice to help you stay ahead.

  1. 10H AGO

    The Hidden Disease That Is Killing Your Agency

    What if the biggest threat to your agency isn’t competition, market conditions, or production numbers, but something internal? In this episode, we sit down with Krista Hawkins, co-founder of Future Legacy Partners, former 22-year business coach with State Farm, and leadership developer who has worked with thousands of agents and team members across the country. Krista brings a rare blend of performance psychology, counseling expertise, and systems thinking. A former co-captain at Illinois State University with advanced degrees in Child Development and Counseling Education, and a graduate of the Institute for Integrative Nutrition, she understands both human behavior and business performance at a deep level. Together, we unpack the hidden patterns that quietly erode culture, stall growth, and drain momentum inside agencies. We talk about leadership blind spots, burnout masked as productivity, misplaced priorities, and the internal habits that determine long-term success more than any sales strategy ever will. Krista also shares insights from her work coaching high-performing leaders, her experience in agent development, and how business owners can build teams that thrive without sacrificing health, balance, or purpose. If you care about culture, legacy, leadership, and sustainable growth, this conversation will challenge you in the best way. Listen in and identify the hidden disease before it costs you more than you realize.

    57 min
  2. 08/07/2025

    The Three C's of Hiring

    In this week’s episode of To The Front, Adam delivers one of the most practical hiring frameworks he’s ever used to build high-performing, long-lasting teams. Inspired by a Dave Ramsey reel that sparked a fresh way of thinking, Adam shares the single best hiring metric he’s applied at Frontrunner, his print shops, and other businesses. What you’ll discover: Why motivation is not a soft skill, you can’t teach it, and unmotivated hires only check boxes without moving the business forward. The Three C’s hiring model:  1. Character – Can you trust them? Are they honest, empathetic, and ethical? Adam shares how he evaluates this—even using character-conundrum questions or reviewing social media to assess integrity.  2. Competency – Can they figure it out? From problem-solving scenarios to test days and retraining, competency is about trainability as much as raw skill.  3. Chemistry – Do they fit in with your culture? A defined culture—not just a mission statement—helps teams thrive or fail. Adam explains how involving your team in the interview process uncovers this. Why three interactions matter—it typically takes at least three touchpoints to gauge consistency across character, competency, and chemistry. His team scorecard system—how he rates A through F in all three Cs, allows one B at most, and refuses candidates unless two A’s are present.  Long-term team success—why smart hiring is the backbone of sustainable growth—and how hiring the right people can help build a decade-spanning organization. Whether you’re recruiting your first hire or scaling a growing operation, this episode will equip you with clear, actionable steps to hire with confidence—and avoid the costly mistakes most teams make. 🎙️ Tune in now and start hiring better.

    20 min

About

To The Front with Adam Norsworthy” delivers bite-sized episodes packed with insights on insurance, business strategies, motivation, and inspiration. Whether you’re looking to level up your career or get a fresh perspective on success, Adam brings real talk and practical advice to help you stay ahead.