Toolbox Talks

JULIE One-Call
  • 2.0 (3)
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Your go-to resource for safe digging and protecting Illinois underground infrastructure. Each episode we will share practical tips, real stories, and expert insights to help you dig smart, stay safe and keep your projects on solid ground.

Episodes

  1. MAR 10

    Toolbox Talks Ep 3: What Makes a Good Locate Request with Kim Kennedy

    What makes a good locate request? In this episode of JULIE’s Toolbox Talks, we go behind the dig ticket to explore how better communication and preparation can help keep excavation projects safe and on schedule. Host Jill Sailer and co-host Brian MacKenzie are joined by Kim Kennedy, Operations Coordinator for Electric Conduit Construction and Midwestern Contractors. Kim manages up to 100,000 dig tickets every year, giving her a unique perspective on what contractors, locators, and crews can do to improve the locate process. In this conversation, Kim shares practical advice for anyone submitting a locate request—from preparing information before calling 811 to using maps, communication, and technology to make the process smoother for everyone involved. You’ll also hear how the industry has evolved over the years, why communication between excavators and locators is critical, and how new tools like Positive Response systems are helping improve damage prevention. If you work in excavation, utilities, or construction, this episode is packed with real-world tips to help you dig smarter and safer. 🔹 Topics Covered: What makes a good locate request Tips for new users submitting 811 tickets How technology is improving damage prevention Communication between excavators and locators Preparing accurate descriptions and maps for tickets Learn more about safe digging in Illinois: 👉 https://www.juliebeforeyoudig.com

    17 min

  2. FEB 4

    Toolbox Talks Ep 2: Inside JULIE’s Remote Ticket Entry Program with Paula Browning

    Remote Ticket Entry (RTE) is changing how excavators and contractors submit locate requests—and making the process safer, faster, and more accurate. In this episode of JULIE’s Toolbox Talks, host Jill Sailer and co-host Brian MacKenzie sit down with Paula Browning, JULIE’s Member and Remote Services Manager, to break down how Remote Ticket Entry works and why it’s such a powerful tool for today’s excavation professionals. With more than 25 years of experience at JULIE, Paula shares expert insights on: How Remote Ticket Entry works and how easy it is to get started Why excavators have more control and accuracy when submitting tickets How detailed information leads to better locates and improved safety New enhancements like map uploads, attachments, joint meets, and upcoming planning & design features Common misconceptions about RTE and the support available to users This episode highlights why better communication leads to better outcomes—and how Remote Ticket Entry helps protect underground infrastructure while keeping projects moving. 🔗 Learn more about Remote Ticket Entry and JULIE resources at juliebeforeyoudig.com 🛠️ Safe digging starts before the shovel hits the ground. Always contact JULIE before you dig. #ToolboxTalks #RemoteTicketEntry #SafeDigging #ExcavationSafety #DigSafeIllinois #JULIEBeforeYouDig

    19 min

  3. JAN 8

    Toolbox Talks Ep 1: JULIE Essentials Courses & How Education Drives Safe Digging with Amy Chmura

    Welcome to the first episode of JULIE’s Toolbox Talks, your go-to resource for safe digging and protecting Illinois’ underground infrastructure. In this episode, host Jill Sailer is joined by co-host Brian Mackenzie and special guest Amy Chmura, JULIE’s Director of Education and Strategic Projects, to explore JULIE Essentials — JULIE’s free, online education platform designed for excavators, utility professionals, locators, and homeowners. You’ll learn: - Why JULIE Essentials courses were created - Who can benefit from them (from new hires to seasoned professionals) - How flexible, on-demand learning supports busy crews - How micro-learning and mobile access make training easier - Common misconceptions about JULIE and how education clears them up Whether you’re working in Illinois every day or digging here for the first time, this episode shows how education plays a critical role in damage prevention and safe excavation. ▶️ Learn more about JULIE Essentials at julieessentials.com 🔔 Subscribe for future episodes of Toolbox Talks.

    17 min
  • 3 Episodes

Ratings & Reviews

2
out of 5
3 Ratings

About

Your go-to resource for safe digging and protecting Illinois underground infrastructure. Each episode we will share practical tips, real stories, and expert insights to help you dig smart, stay safe and keep your projects on solid ground.

Information

  • Creator
    JULIE One-Call
  • Years Active
    2K
  • Episodes
    3
  • Rating
    Clean
  • Copyright
    © 2026 Toolbox Talks
  • Show Website
    Toolbox Talks