Training Impact Podcast

LatitudeLearning

Training Impact Podcast Scaling Channel Performance Through Learning and Discipline Growth does not create strength. It exposes weakness. The Training Impact Podcast explores what it truly takes to scale performance across franchise systems, dealer networks, resellers, service providers, and distributed partner ecosystems. Hosted by Jeff Walter, Founder and CEO of LatitudeLearning, this show goes beyond instructional design and course development. It examines the architecture required to build disciplined, high-performing channel networks. Most business leaders invest heavily in sales, marketing, and product innovation. Far fewer treat training as performance infrastructure. This podcast bridges that gap. Through executive conversations, strategic frameworks, and real-world case studies, we explore: How learning systems evolve from content libraries to measurable performance engines The disciplines required to scale partner networks without increasing variance Certification architecture and role clarity Skill development at scale KPI integration and performance alignment Structural stress tests that reveal weaknesses during growth The emerging role of AI in distributed performance systems Each episode fits within one of three tracks: Learning as Infrastructure, Channel Performance Disciplines, and Structural Stress Tests. If you lead franchise development, partner enablement, channel sales, field operations, or learning strategy in a distributed enterprise, this podcast is designed for you. Because scaling a channel is not multiplication. It is load amplification. And architecture determines the outcome. 🎧 New episodes every week featuring channel experts from across industries including retail, finance, automotive, healthcare, and tech. 👉 Follow Jeff Walter on LinkedIn: www.linkedin.com/in/jeffreywalter 🌐 Learn more about LatitudeLearning: www.LatitudeLearning.com #ChannelPerformance #FranchiseGrowth #PartnerEnablement #ChannelEnablement #FranchiseTraining #ExtendedEnterprise #DealerNetworks #ChannelSales #OrganizationalPerformance #ScalingSystems #LearningArchitecture #PerformanceInfrastructure #FieldOperations #BusinessScaling #TrainingImpactPodcast

  1. 21H AGO · VIDEO

    46. Brandon Hall Group: The Critical Truth About the Future of Human Capital Strategy

    What does it really take to build a high-performing organization in today’s rapidly changing workforce landscape? In this episode of the Training Impact Podcast, Jeff Walter sits down with Michael Rochelle of Brandon Hall Group to explore the research shaping the future of human capital strategy. From AI-driven workforce disruption to persistent leadership gaps and the measurable impact of employee experience, this conversation goes beyond theory and into data-backed insights. Michael shares what Brandon Hall Group research reveals about skills transformation, integrated talent ecosystems, and why organizations that align learning to business strategy consistently outperform their peers. They discuss why AI adoption without workforce strategy creates risk, how leadership development must be embedded into enterprise systems, and why measurement must move beyond completion rates to real business outcomes. If you are a learning leader, executive, HR strategist, or talent development professional navigating growth, scale, or transformation, this episode delivers practical, research-based clarity. For more information on Brandon Hall Group, visit https://brandonhall.com/ For more from the Training Impact Podcast, follow us on Social Media https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast   #BrandonHallGroup #HumanCapitalStrategy #LeadershipDevelopment #WorkforceTransformation #AIInTheWorkplace #TalentManagement #EmployeeExperience #LearningAndDevelopment #HRStrategy #TrainingImpactPodcast

    53 min
  2. 4D AGO · VIDEO

    45. ASE Education Foundation: The Powerful National Standard Transforming Automotive Education

    The automotive industry is evolving rapidly, and the need for highly skilled technicians has never been greater. In this episode of the Training Impact Podcast, Jeff Walter sits down with Virginia Oden, Assistant Vice President of ASE Education Foundation, to explore how national accreditation, advisory boards, and industry partnerships are closing the automotive skills gap. They discuss: • How ASE Education Foundation aligns career tech programs with real industry needs • Why accreditation serves as a powerful signal for employers • The critical role of advisory boards in workforce development • How modern technicians rely on advanced diagnostics and critical thinking • Why automotive careers demand STEM skills and lifelong learning • The resurgence of career and technical education If you care about workforce development, technician training, or building a stronger talent pipeline in the automotive industry, this episode is a must-listen. For more on ASE Education Foundation, visit: https://www.aseeducationfoundation.org/ For more from the Training Impact Podcast, follow us on Social Media: https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast   #ASEEducationFoundation #AutomotiveEducation #SkillsGap #WorkforceDevelopment #TechnicianTraining #CareerTech #AutomotiveCareers #ASEAccreditation #TrainingImpactPodcast #ExtendedEnterpriseLearning #STEMCareers #AutomotiveIndusty

    44 min
  3. MAR 9 · VIDEO

    44. ASE: Inside the Creation of the Definitive EV Safety Standard

    In this episode of the Training Impact Podcast, Jeff Walter sits down with Corey Glassman to explore how ASE developed a national EV safety standard and what that means for technician certification and workforce readiness. As electric vehicles become mainstream, the automotive industry faces new safety challenges tied to high voltage systems, battery technology, and advanced diagnostics. Rather than reacting passively to change, ASE took deliberate action and developed a formal EV safety standard designed to define competence, reduce risk, and strengthen technician performance across the industry. Corey shares the story behind the creation of the EV safety standard, including why it was necessary, how it was structured, and how it now shapes certification pathways. The discussion highlights how clear standards reduce variability across service networks, improve safety outcomes, and elevate the professional identity of technicians working on electric vehicles. If you care about EV certification, technician development, automotive workforce strategy, or the future of service standards, this conversation delivers critical insight into how ASE is anchoring the industry during a major technological shift. To learn more about ASE certification and the EV safety standard, visit https://www.ase.com For more from the Training Impact Podcast, follow us on Social Media https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast

    51 min
  4. MAR 5 · VIDEO

    43. Sales Xceleration: Creating a Clear Path to Sale for Sustainable Revenue Growth

    What separates unpredictable revenue from scalable growth? In this episode, we explore how Sales Xceleration approaches sales leadership, structure, and long-term revenue stability for growth-stage organizations. The conversation centers on a common challenge: companies that have strong products and early traction but lack a defined, repeatable sales system. Many businesses begin with founder-led selling. Revenue grows through relationships, hustle, and product knowledge. But as the organization scales, that informal approach begins to break down. Forecasts become unreliable. Sales cycles stretch. Customer concentration risk increases. Growth slows despite strong effort. Sales Xceleration addresses this challenge by focusing on structure before tactics. The work begins with defining the Ideal Client Profile and clarifying the Universal Value Proposition. Early customers often reveal whether the assumed target market is correct or whether a more defined vertical opportunity is emerging. Without this clarity, sales activity lacks focus and consistency. From there, the organization develops a documented sales playbook. This includes clearly defined pipeline stages, structured qualification criteria, enablement tools such as case studies and demos, and CRM alignment to support visibility and accountability. The objective is simple: reduce friction in the sales process and shorten the time to close. A significant portion of growth-stage businesses rely heavily on founder-led sales. While this approach can drive early success, it introduces scalability risk. Customer relationships become concentrated. Revenue becomes dependent on a single individual. Transition planning and diversification become critical for long-term sustainability and eventual exit preparation. The episode also explores channel and reseller strategy. When expanding into new verticals or geographies, organizations must evaluate whether to build internal teams or leverage value-added resellers. Successful channel expansion depends on economics, enablement efficiency, and strong partnership communication. Resellers function as a revenue arm of the organization and must be treated accordingly. Underlying all of these themes is a consistent principle: sales performance is engineered, not accidental. Growth requires clarity of target, documented process, structured accountability, and leadership commitment. Whether operating within a direct sales model, a franchise system, or a distributed reseller network, disciplined sales architecture creates the conditions for predictable performance. If your organization is experiencing revenue volatility, founder dependency, or stalled expansion, this episode offers a practical perspective on building a structured, scalable revenue engine. For more from the Training Impact Podcast, follow us on Social Media: https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast   For more information on Sales Xceleration, visit their website - http://www.growthwiseconsultinginc.com/  #SalesXceleration #RevenueGrowth #SalesLeadership #B2BSales #SalesStrategy #PredictableRevenue #FractionalLeadership #ChannelSales #FounderLedGrowth #BusinessScaling #SalesManagement #SalesProcess #GrowthStrategy #DistributedSales #TrainingImpactPodcast

    39 min
  5. MAR 2 · VIDEO

    42. Design Interactive: How XRMentor Is Turning Skill Development into a Measurable Advantage

    In this episode of the ⁠Training Impact Podcast⁠, Jeff Walter sits down with Matt Johnston, Director of Commercial Solutions at ⁠Design Interactive⁠, to explore how extended reality is transforming skill development. For years, learning and development has excelled at delivering knowledge at scale. Courses, videos, and LMS platforms have made information widely accessible. But building real-world skill remains the harder challenge. Watching someone perform a task is not the same as performing it yourself. That is where Design Interactive’s XRMentor platform comes in. Matt explains how immersive technologies such as virtual reality and augmented reality move training from passive consumption to active practice. Instead of simply viewing demonstrations, learners enter simulated environments where they can rehearse procedures, make decisions, and refine technique before stepping into real-world execution. The conversation dives into how organizations identify skill gaps using operational data, how immersive practice can compress time to proficiency, and how accelerating development impacts productivity and retention. Jeff and Matt also discuss the importance of capturing tribal knowledge before experienced workers retire and how extended reality tools allow organizations to preserve and share institutional expertise. They also explore the emerging role of artificial intelligence in analyzing performance patterns, identifying top-performer behaviors, and enhancing immersive learning systems. If you are responsible for workforce development, partner training, technical training, or operational performance, this episode provides a practical look at how immersive technology is moving beyond novelty and into measurable business impact. For more information on Design Interactive, visit ⁠https://designinteractive.net/⁠ For more from the Training Impact Podcast, follow us on Social Media: ⁠https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast⁠ #TrainingImpactPodcast #DesignInteractive #XRTraining #ImmersiveLearning #SkillDevelopment #ExtendedReality #WorkforceDevelopment #LearningAndDevelopment #PartnerTraining #PerformanceImprovement #XR #VirtualRealityTraining #AugmentedRealityTraining #AIinLearning #OperationalExcellence

    55 min
  6. FEB 26 · VIDEO

    41. ASE Test Prep: The Performance Edge Traditional Study Methods Lack

    In this episode of the Training Impact Podcast, host Jeff Walter sits down with Carl Borsani of ASE Test Prep to explore what it really takes to prepare technicians for certification in a high-stakes, performance-driven environment. The conversation moves well beyond test questions and study tactics to examine how structure, discipline, and clarity shape learning outcomes in the automotive service industry. At the center of the discussion is ASE Test Prep, an organization purpose-built to help technicians succeed on ASE certification exams. What emerges is not just a story about test preparation, but a broader lesson in how focused training programs drive confidence, consistency, and professional credibility. Carl explains why ASE certification still matters in an industry defined by complexity. Modern vehicles rely on advanced electronics, software-driven systems, and evolving diagnostic standards. In this environment, informal learning alone is no longer enough. ASE certification establishes a shared benchmark for competence, signaling that a technician can reason through problems, interpret symptoms, and perform under pressure. A recurring theme in the discussion is test anxiety. Many technicians approach certification with hesitation, even when they have years of hands-on experience. Carl explains how uncertainty around exam structure often undermines confidence more than gaps in knowledge. ASE Test Prep focuses on eliminating that uncertainty by clarifying how exams are constructed, what they actually measure, and how technicians can prepare efficiently and deliberately. Jeff connects this insight to training design more broadly. When learners understand expectations and evaluation criteria, performance improves. Ambiguity erodes confidence. Structure restores it. The episode also explores the difference between exposure and mastery. Watching content or attending classes does not guarantee readiness. Certification exams and real-world repairs both demand application. Through structured practice, feedback, and explanation, ASE Test Prep reinforces diagnostic thinking that transfers directly back to the job. The conversation closes by examining the business impact of getting certification preparation right. Higher pass rates reduce retakes and downtime. Supported technicians are more engaged and more likely to stay. Certified teams deliver more consistent service and stronger customer outcomes. This episode offers a practical, grounded look at certification-driven training done right, with lessons that apply anywhere standards matter and performance counts. Learn more about ASE Test Prep: https://www.asetestprep.com For more from the Training Impact Podcast, follow us on social media: https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast

    56 min
  7. FEB 23 · VIDEO

    40. Bojangles: Inside a Bold Training Shift That’s Driving Real Performance

    Jeff Walter is joined by Lindsey Halson, Senior Director of Training and Development at ⁠Bojangles⁠, to explore how the brand designs, delivers, and scales training for its field teams. This conversation goes well beyond content libraries and one-time onboarding programs. Lindsey outlines a fundamental shift in how Bojangles thinks about training itself. The objective is not simply to ensure people know how to do their jobs, but to help them want to do their jobs, continue growing in them, and understand how their daily behaviors directly influence team performance, hospitality, retention, and profitability. As Bojangles evolved, leaders recognized that traditional “show and tell” training was no longer enough. While task execution mattered, there was no shared learning strategy, no consistent way to measure impact, and no framework connecting training to real outcomes in the field. Over time, it became clear that hoping knowledge would stick was not a strategy. Instead, Bojangles rebuilt its approach around behavior-based leadership. Leaders are no longer evaluated on vague impressions or general effort. They are coached on a small, focused set of observable behaviors, including drive-thru execution, food quality standards, hospitality cues, situational awareness, and how often they actively coach their teams during peak periods. By narrowing the focus, leaders gain clarity on where to invest their attention and how to improve performance in real time. The discussion also highlights the role of structured observation in leadership development. Drawing from Lindsey’s background in education, Bojangles uses simple, one-page observation tools during the busiest moments of a shift. These observations provide objective feedback, helping leaders lift their heads, see the whole operation, and coach more effectively instead of staying locked into a single task. You will also hear how Bojangles accelerated learning by getting people hands-on faster, redesigned leadership development around role-based competencies, and rolled out training intentionally to ensure programs were proven before scaling to franchise locations. Rather than overwhelming the field, training is introduced in stages, refined based on impact, and aligned to what leaders actually need in their roles. The result is a training system that strengthens leadership confidence, improves retention, and drives more consistent performance across the operation. It is a clear example of how training, when treated as a system rather than an event, becomes a strategic advantage. To learn more about Bojangles and its commitment to operational excellence, visit ⁠https://www.bojangles.com⁠.

    1h 24m
  8. FEB 19 · VIDEO

    39. Excel Truck Group: Breaks the Training Mold to Scale Performance

    What does it really take to scale training in a high-risk, multi-location industry where mistakes are costly and downtime is not an option? In this episode of the Training Impact Podcast, Jeff Walter sits down with Tom Meyers of Excel Truck Group to explore how one of the nation’s largest commercial truck dealer networks approaches training as an operational system rather than a collection of courses. Excel Truck Group operates in an environment where technician performance, service accuracy, and operational consistency directly affect safety, customer trust, and business outcomes. Tom shares how Excel Truck Group has evolved its training strategy to support multiple roles, locations, and experience levels while maintaining high standards across the organization. Throughout the conversation, Jeff and Tom unpack what scalable training really looks like in practice, including: * Why role-based training matters in complex dealership operations * How training maturity changes as organizations grow * The difference between tracking training activity and measuring training impact * Why onboarding alone is not enough to support long-term performance * How training influences retention, culture, and operational confidence This episode is a practical look at how training becomes a strategic asset when it is aligned with real work, real outcomes, and real accountability. Whether you lead training, operations, or a distributed workforce, the insights from Excel Truck Group offer a clear blueprint for building training programs that scale without breaking the business. Learn more about Excel Truck Group: https://www.exceltruckgroup.com/ For more from the Training Impact Podcast, follow us on Social Media: https://t-sml.mtrbio.com/public/smartlink/trainingimpactpodcast

    1h 1m

About

Training Impact Podcast Scaling Channel Performance Through Learning and Discipline Growth does not create strength. It exposes weakness. The Training Impact Podcast explores what it truly takes to scale performance across franchise systems, dealer networks, resellers, service providers, and distributed partner ecosystems. Hosted by Jeff Walter, Founder and CEO of LatitudeLearning, this show goes beyond instructional design and course development. It examines the architecture required to build disciplined, high-performing channel networks. Most business leaders invest heavily in sales, marketing, and product innovation. Far fewer treat training as performance infrastructure. This podcast bridges that gap. Through executive conversations, strategic frameworks, and real-world case studies, we explore: How learning systems evolve from content libraries to measurable performance engines The disciplines required to scale partner networks without increasing variance Certification architecture and role clarity Skill development at scale KPI integration and performance alignment Structural stress tests that reveal weaknesses during growth The emerging role of AI in distributed performance systems Each episode fits within one of three tracks: Learning as Infrastructure, Channel Performance Disciplines, and Structural Stress Tests. If you lead franchise development, partner enablement, channel sales, field operations, or learning strategy in a distributed enterprise, this podcast is designed for you. Because scaling a channel is not multiplication. It is load amplification. And architecture determines the outcome. 🎧 New episodes every week featuring channel experts from across industries including retail, finance, automotive, healthcare, and tech. 👉 Follow Jeff Walter on LinkedIn: www.linkedin.com/in/jeffreywalter 🌐 Learn more about LatitudeLearning: www.LatitudeLearning.com #ChannelPerformance #FranchiseGrowth #PartnerEnablement #ChannelEnablement #FranchiseTraining #ExtendedEnterprise #DealerNetworks #ChannelSales #OrganizationalPerformance #ScalingSystems #LearningArchitecture #PerformanceInfrastructure #FieldOperations #BusinessScaling #TrainingImpactPodcast