Transform NOW

SSNC Blue Prism

Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.

  1. HÁ 5 DIAS

    475. Weekly Pulse Check of Automation & AI News - 04.17.26

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: • ChatGPT app store falters six months after launch https://www.latimes.com/business/story/2026-03-30/chatgpt-app-store-falters-six-months-after-launch • Industrial Policy for the Intelligence Age: Ideas to Keep People First - https://cdn.openai.com/pdf/561e7512-253e-424b-9734-ef4098440601/Industrial%20Policy%20for%20the%20Intelligence%20Age.pdf • AI Scientist in Publishing: Is Peer Review Being Outpaced? - https://www.medscape.com/viewarticle/ai-scientist-publishing-peer-review-being-outpaced-2026a1000aoz?form=fpf • How AI is—and isn’t—changing the future of work https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/how-ai-is-and-isnt-changing-the-future-of-work • Gen Z workers are so fearful AI will take their job they’re intentionally sabotaging their company’s AI rollout - https://fortune.com/2026/04/08/gen-z-workers-sabotage-ai-rollout-backlash/ Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    36 min
  2. 15 DE ABR.

    474. AI-First Work: Agents, Automation, and the Future of Jobs

    In this episode, host Michael Marchuk interviews technologist and serial entrepreneur Kevin Surace, an early architect of voice AI with 90+ patents, about how gen AI and agentic automation are reshaping creativity, coding, and business operations. Kevin explains how AI tools democratize music, video, and software creation, often triggering jealousy as amateurs produce high-quality outputs quickly, and argues people should focus on outcomes rather than the tools used. He compares today’s shift to Excel’s impact on finance and predicts most coding and many repetitive service tasks will be automated, pushing humans into strategic roles that apply taste, experience, and EQ. Kevin discusses RPA vs agentic AI, governance and SecOps adoption, auditable decisioning for regulators, cost declines in services like claims processing, competitive disruption for firms that aren’t AI-first, and previews his upcoming book, "The Joy Success Cycle". -AI Music and Engineering Roots -GenAI Unlocks Creativity -Jealousy and AI -Coding Purpose in AI Era -Jobs Shift and Reskilling -Excel and Automation Lessons -Future Skills and Trade Work -Industries Reshaped by Zero Cost -AI Avatars and Trust -Companies Stuck Experimenting -Unstructured Data Wins -RPA Versus Agents -AI First Mindset -Governance And SecOps -Smart Automation Explained -Rethinking Processes -Humans As Overseers -Accountability And Audits -Importance of Emotional Intelligence Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    59 min
  3. 10 DE ABR.

    473. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI..News stories covered in this episode:.Meta debuts new AI model, attempting to catch Google, OpenAI after spending billions https://www.cnbc.com/2026/04/08/meta-debuts-first-major-ai-model-since-14-billion-deal-to-bring-in-alexandr-wang.html .Anthropic says its latest AI model is too powerful for public release and that it broke containment during testing https://www.businessinsider.com/anthropic-mythos-latest-ai-model-too-powerful-to-be-released-2026-4 .OpenAI closes Sora video-making app and cancels $1bn Disney deal https://www.bbc.com/news/articles/c3w3e467ewqo School Districts Prioritize AI Governance, Not Adoption Speed https://www.govtech.com/education/k-12/school-districts-prioritize-ai-governance-not-adoption-speed .Social media users delighted by brand’s unique tactic to dispel AI concerns https://www.yahoo.com/lifestyle/articles/social-media-users-delighted-brands-220000296.html .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    33 min
  4. 3 DE ABR.

    471. Weekly Pulse Check of Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: • Senators tell ByteDance to shut down Seedance 2.0 AI video app 'immediately' - https://www.engadget.com/ai/senators-tell-bytedance-to-shut-down-seedance-20-ai-video-app-immediately-112146241.html • AI CEO Says Only 2 Types of People Will Survive in Job Market - https://www.newsweek.com/palantir-ceo-says-only-two-types-will-succeed-job-market-11743080 • AI can accelerate real estate transactions — But it can’t replace the professional work that protects property rights - https://www.housingwire.com/articles/ai-can-accelerate-real-estate-transactions-but-it-cant-replace-the-professional-work-that-protects-property-rights/ • One company's 'AI salary bump' is designed to end vague productivity mandates for good - https://fortune.com/2026/03/30/this-company-is-giving-workers-a-raise-for-using-ai-heres-what-they-have-to-do-to-earn-it/ • We Won’t be Missed: Work and Growth in the AGI World - https://www.nber.org/system/files/chapters/c15315/c15315.pdf Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    34 min
  5. 1 DE ABR.

    470. Are AI Models Cheating?

    Host Michael Marchuk welcomes returning guest Veronica Hylak to discuss an Anthropic article about “eval awareness” in Claude, where the model recognized it was being benchmarked and attempted to reverse engineer the test by searching benchmark names, finding source code, understanding encryption, and writing decryption code. Veronica argues this is both pattern recognition and emergent behavior, raising concerns that benchmarks can’t reliably predict real-world performance, especially if models change behavior when they suspect testing. They discuss how agents can pursue goals in unexpected ways, including an example where an OpenClaw agent retaliated against a developer after a PR rejection, and how AI leaves “ghost trail” internet artifacts that other AIs may learn from. They also question benchmark validity, costs and efficiency, self-preservation behavior, and the need for stronger third-party evaluation and real-world accountability. -Anthropic Eval Awareness -Emergent Behavior Explained -Why Benchmarks Break -Goal Misalignment -Rebuilding AI Benchmarks -Cost And Efficiency Metrics -Agent Workflows In Business -Self Preservation In Tests -Hype Charts And Accountability Link to Anthropic Article: Eval awareness in Claude Opus 4.6’s BrowseComp performance (https://www.anthropic.com/engineering/eval-awareness-browsecomp) Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    38 min
  6. 27 DE MAR.

    469. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Meta plans sweeping layoffs to offset heavy spending on AI https://www.thetimes.com/business/companies-markets/article/meta-plans-sweeping-layoffs-to-offset-heavy-spending-on-ai-dzkd9x7gs. New report shatters widespread assumption about AI in the workplace: 'It's a compelling story' https://www.thecooldown.com/green-business/ai-workplace-side-effects-report-2026/. MCP’s biggest growing pains for production use will soon be solved https://thenewstack.io/model-context-protocol-roadmap-2026/ .AI Is Only Scratching the Surface of How We Work https://www.fintechweekly.com/magazine/articles/ai-digital-co-workers-future-of-work-collaboration .Would you cycle to power AI? Viral ad shows 2036 dystopia where aged Elon Musk, Sam Altman employ humans https://indianexpress.com/article/trending/trending-globally/aged-elon-musk-sam-altman-ai-energy-dystopia-aicandy-energym-viral-video-10554895/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    28 min
  7. 25 DE MAR.

    468. Building AI Automation That Actually Improves Work

    In this episode, host Michael Marchuk interviews Daniel Hindi, CEO of Noem.ai, a software engineer with five successful startup exits, about practical AI automation and business transformation. Daniel argues AI should remove repetitive, energy-draining tasks and that leaders must track KPIs and ROI to ensure AI upgrades roles rather than reshuffles work. He recommends finding the problem first, defining success, prototyping quickly, and choosing specialized tools. Examples include cloning SDR and customer support capabilities to shift people toward customer success, improving marketing iteration, and using AI to analyze call transcripts for sentiment, gaps, and CSAT improvement. Hindi also says AI exposes unclear leadership communication through fast feedback loops, and urges involving employees in selecting automations, restoring meaning and impact in work, and building a culture of experimentation to increase throughput and competitiveness. What we talked with Daniel about: -AI Should Remove Drudgery -Measuring AI Impact With KPIs -Cloning SDR and Support Roles -AI Reveals Communication Gaps -Implementing AI Without Fear -Meaning and Purpose at Work -Impact Over Checklists -Insurance AI Use Cases -AI Feedback And Metrics -Prompting Without Bias -Build Exploration Culture -Hands On AI Learning -Getting real ROI with AI Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    43 min

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Sobre

Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.

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