In this episode of Counting Change, hosts Arjun Sahgal and Rachel Reid discuss the transformative impact of generative AI in community banking with Ryan Goellner, Executive Vice President of Technology and Project Management at Gate City Bank.

The episode explores the significance of data structure for AI applications and the potential of AI to enhance customer service. Ryan also explains the challenges of adopting AI technologies, including budget constraints and data quality issues, while highlighting the importance of ROI from AI investments.

Counting Change is hosted and run by ⁠⁠Ascent Platform⁠⁠.