Type A: Unhinged

Type A Unhinged

Welcome to Type A: Unhinged, the podcast for high-achievers who know that a little chaos is part of the master plan. We’re your hosts: a performance marketing guru who lives for data and a creative services director who makes words and websites sing. Together, we’re the professional working partners who are also a hoot, bringing organized chaos to marketing and beyond. Each week, we dissect the systems, strategies, and delightful madness behind success. We’ll bring you no-fluff marketing advice, interviews with whip-smart guests who are masters of their craft (from finance to aviation and AI), and our unfiltered take on how to be ruthlessly effective without losing your mind. If you’re ready to build, optimize, and laugh while you’re doing it, you’re in the right place. Hit subscribe and let’s get unhinged. Find more organized chaos at typeaunhinged.com.

  1. MAY 4

    Beyond the Excel Sheet: The Active Desk Philosophy and Hunting for HighPos

    If you only know your team through status reports and middle management, you aren’t leading a team, you’re managing a black box. In this episode of Type A: Unhinged, Nate and Di audit the Active Desk Philosophy. As you climb the ladder, it becomes dangerously easy to see names on a chart rather than talent in action; we break down why keeping a real project on your desk is the only way to find your “HiPos” (High Potentials) and maintain your technical empathy. We dive into Nate’s “Logistics Brain” lessons from his Target days, Di’s workflow automation wins, and why the most “unhinged” drive is often found in the people thinking three steps ahead of the meeting agenda. The Audit Highlights: The Ghost Ship Risk: Why managing from 30,000 feet means you’re leading a version of the business that doesn’t actually exist anymore. Hunting for HighPos: How to spot the “unhinged” spark in a junior staffer who solves a problem before you even finish the preliminary meeting. The Pallet Jack Test: Nate explains why a leader who hasn’t “touched the floor” in three months loses the trust and respect of the team. AI is the Intern: Why leaders must become the early adopters of new tech to provide the right guidance and guardrails for their teams. The Micromanager Trap: How to pick a “loosely defined” project to work on without accidentally becoming a bottleneck for your managers. The Clean Handoff: Why “inspecting what you expect” is the key to successfully transitioning an active project to a rising star.

    34 min
  2. APR 6

    AI is the Intern: Scaling Customer Lifecycle with Hibbett's Kayla Brown

    “If you stop learning, you stop leading.” In this episode of Type A: Unhinged, Nate and Di sit down with Kayla Brown, Director of Customer Lifecycle at Hibbett, to audit what it really takes to scale a career and a tech stack in the high-velocity world of retail sneakers and sports. Kayla has been at Hibbett for eight years, moving from Email Marketing Specialist to Director—a rare feat in an industry where “jumping ship” is the standard. We dive into her “Yes, And” mentality and how she manages a massive plate that includes CRM, Loyalty, Email, Mobile, and Paid Media. The Audit Highlights: The AI Intern: Why Kayla tells her team that AI is the “intern,” not the specialist. We discuss how to use tools like DaVinci and Movable Ink to evolve roles from execution to strategy. The Conference Survival Guide: How Kayla treats the conference circuit like a product launch—complete with color-coded calendars and “transition blocks” to protect her Type A energy. Life as a CRM Program: Kayla reveals her “unhinged” secret to work-life balance: treating work as “Acquisition” and personal life as “Retention.” The Click Rate Controversy: Why focusing on clicks is a distraction for multi-channel retailers and how Hibbett uses loyalty data to track the “surgical assumption” of in-store conversions. The Pomodoro Pivot: Nate and Di introduce Kayla to the magic of Pomodoro timers (and the high-performance “ding” of checking off a task).

    38 min

About

Welcome to Type A: Unhinged, the podcast for high-achievers who know that a little chaos is part of the master plan. We’re your hosts: a performance marketing guru who lives for data and a creative services director who makes words and websites sing. Together, we’re the professional working partners who are also a hoot, bringing organized chaos to marketing and beyond. Each week, we dissect the systems, strategies, and delightful madness behind success. We’ll bring you no-fluff marketing advice, interviews with whip-smart guests who are masters of their craft (from finance to aviation and AI), and our unfiltered take on how to be ruthlessly effective without losing your mind. If you’re ready to build, optimize, and laugh while you’re doing it, you’re in the right place. Hit subscribe and let’s get unhinged. Find more organized chaos at typeaunhinged.com.