UC Today

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

  1. 1d ago

    From Strategy to Reality: Closing the Enterprise AI Execution Gap

    Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact? Christopher Carey sits down with Alex Ayers, Sales Director at Gamma, fresh from the company's GX 2026 event. Alex shares what he's hearing from enterprise leaders across every major sector: the real barriers to AI execution aren't the technology – they're strategy, governance, workflow design, and organisational complexity. From the dangers of replacing people before redesigning processes, to why doing one pilot brilliantly beats running dozens badly, this is a frank and practical conversation for any IT or business leader trying to close the gap between AI ambition and operational reality. For more Unified Communications & Collaboration Tech News visit UC Today.

    22 min

  2. 1d ago

    Renting Tech Talent: Why Businesses Are Turning to Interim Experts

    In this episode of UC Today, host Kristian McCann sits down with Ivan Jackson, President of Interim Technology at Korn Ferry, to explore why traditional hiring models are struggling to keep pace with today's rapidly evolving technology landscape and why the concept of "renting tech talent" is gaining traction.   The technology talent market is changing rapidly, and organizations that rely solely on traditional hiring may struggle to keep pace.  In this conversation, Jackson explains why more businesses are turning to flexible technology talent models to accelerate transformation and gain access to hard-to-find expertise.  Key discussion points include:  • Why the accelerating pace of AI, cybersecurity, cloud, and data initiatives is shortening the lifespan of technical skills.  • How interim technology professionals help organizations execute projects faster than traditional hiring processes allow.  • The difference between hiring contractors for additional capacity and engaging interim leaders to drive business outcomes.  • When businesses should leverage flexible talent, and where permanent teams remain essential for long-term success.  Whether you're navigating digital transformation, workforce planning, AI adoption, or technology leadership challenges, this discussion provides practical insights into building a workforce model designed for today's business environment.  Next Steps  ✓ Subscribe to UC Today for more conversations with industry leaders.

    14 min

  3. 1d ago

    The Enterprise AI Wake-Up Call: What's Driving Executive Skepticism?

    In this episode of UC Today, host Kristian McCann sits down with Laura Maffucci, Head of HR at G-P, to explore one of the biggest questions facing enterprise leaders today: is AI delivering on its promises, or are organizations beginning to question the return on their investments? According to G-P's latest research, a significant number of executives report that AI investments have failed to meet expectations, raising concerns about ROI, productivity gains, and long-term value. But does this signal a problem with AI itself, or with how organizations are approaching it? Laura shares a candid assessment of the current state of enterprise AI, explaining why many companies are chasing AI initiatives without clearly defining the problems they are trying to solve.  Key Discussion Points: AI investment challenges: Why many executives say AI spending is failing to deliver the expected ROI. The "supervision tax": How AI can create additional work when organizations rely on poorly implemented solutions. Responsible AI adoption: Why reimagining business processes matters more than simply adding AI tools to existing workflows. Trust, governance, and data quality: How enterprises can improve AI outcomes by using verified information sources and protecting confidential data. Next Steps: Follow the latest developments in employee engagment at UC Today

    11 min

  4. Jun 15

    Beyond Adoption — What Meaningful AI Engagement Actually Looks Like

    In this roundtable, Kristian McCann brings together a panel of experts to unpack one of the biggest AI challenges in business today: why usage numbers are rising, but real productivity gains are still lagging. The conversation explores the gap between management perception and employee reality, and what organizations can do to turn AI from a checkbox into meaningful workflow improvement. Featuring Kelly Pallanti of North Star PMO, Kemmbelly Durst of Klein, Sid Parakh of Medible, Melonie Boone of Boon Management Group, and Tanesia Leflore of Right Fit Enterprise with FlexHR, the discussion digs into adoption barriers, vanity metrics, and the role of change management in making AI work across the enterprise. The panel also looks at why blanket rollouts fail, why psychological safety matters, and how leaders can build trust while measuring actual value. Talking points include: Why AI adoption is often more performative than productive. The danger of vanity metrics such as logins and training attendance. Why adoption needs to be tailored by team, role, and workflow. How middle managers can bridge the gap between leadership goals and frontline reality. Why psychological safety and feedback loops are essential for meaningful AI engagement. Next steps: Visit how AI is introduced, measured, and supported across different departments by checking our coverage on UC Today.

    54 min

  5. Jun 15

    SMS OTP Is Failing – Here’s What Comes Next, According to Vonage and AT&T

    In this UC Today interview, host Kristian McCann sits down with Kunal Shukla, GM and Head of Network APIs at Vonage, and Chung H. Lee, AVP of Product Innovation at AT&T Business, to unpack why traditional authentication methods are breaking down—and what comes next. From the hidden cost of fraud to the growing limitations of SMS-based verification, the discussion reveals why enterprises must rethink how they balance security with seamless user experiences. More importantly, it introduces a new, network-led approach that leverages telco intelligence to authenticate users silently—without adding friction. This isn’t just theory. Vonage and AT&T break down how network APIs are transforming authentication and reducing friction across the customer journey. Key points include: Why a $10 trillion cybercrime economy is forcing businesses to rethink authentication strategies How SMS OTP creates friction—and opens the door to phishing, interception, and poor UX What “silent authentication” looks like using real-time network intelligence and telco data How Vonage, AT&T, and partners are building an ecosystem to deliver secure, seamless digital trust Next Steps: Stay ahead of fraud trends and join the UC Today LinkedIn community at linkedin.com/groups/9551264 and subscribe to the newsletter at uctoday.com/register.

    20 min

  6. Jun 8

    The Hidden Risks of Hybrid Work for UC Security

    In this UC Today interview, host Kristian McCann speaks with Darren Anstee, Chief Technology Officer for Security at NetScout, about one of the most urgent questions facing IT leaders today: how do you keep business communication running when a cyber incident hits a hybrid workforce?  With employees split across offices, homes, and unmanaged networks, the stakes are higher than ever. From DDoS to firewall state exhaustion, policy gaps, and the hidden blind spots that can turn a security event into a full business interruption, Anstee explains why attackers increasingly target the network layers that sit in front of collaboration tools, not just the tools themselves. Key points include Why hybrid working creates visibility gaps for IT teams. How DDoS and firewall-state attacks can cut off UC access for entire office populations. Which policies matter most, including unmanaged devices, shared connectivity, and corporate-approved backups. Why protecting internet-facing firewalls is now a frontline business continuity priority. Next steps:  For more news on how to keep your company secure, visit https://www.uctoday.com/

    12 min

  7. Jun 3

    The New Mobile Edge: Balancing Native UC Mobility with Next-Gen Voice Security

    Kristian McCann is joined by William Rubio, Chief Revenue Officer at CallTower, and Craig Durr, Chief Analyst and Founder of The Collab Collective, to explore why traditional mobile UC models are struggling to keep pace with today’s enterprise demands. As hybrid work, AI-generated voice threats, and compliance pressures continue to reshape enterprise communications, organizations are being forced to rethink how they manage mobile collaboration. This conversation dives into the growing risks tied to consumer-grade OTT mobile apps and explains why native eSIM is emerging as a more secure, manageable, and seamless approach for enterprise UC. From frontline workers switching away from unreliable UC apps to the rising threat of AI-driven vishing attacks, the conversation highlights why enterprises need tighter control over mobile communications without sacrificing user experience. Key discussion points include: • Why legacy OTT mobile UC approaches create security blind spots and policy fragmentation • How native eSIM enables stronger compliance, lifecycle management, and corporate-grade control • The growing role of spam filtering, trusted caller identity, and secure network-level management • Why remote workers and mobile-first employees are driving demand for a more seamless UC experience Next Steps: Find out what a CallTower eSIM solution can do for your business' security and accessibility.

    16 min

  8. Jun 1

    Why Employee Wellbeing Should Start with Data Visibility, Not Perks

    In this UC Today interview, host Kristian McCann speaks with Callum Pennington, CEO & Co-Founder of HBHR, to unpack a growing issue facing modern organizations: employee wellbeing that’s treated as a bolt-on rather than a business-critical priority.  If you think wellbeing is about perks, think again. This discussion reveals why the fundamentals—like accurate pay, workload visibility, and unified data—are the real drivers of trust, engagement, and retention.  Pennington joins UC Today to explain why organizations need to rethink how they approach wellbeing from the ground up. Key points: 🔵 Why “bolted-on” wellbeing strategies fail to address root causes like payroll errors and workload imbalance 🔵 The role of unified HR, payroll, and operations data in identifying burnout before it’s too late 🔵 Eye-opening stats: one in three employees are one paycheck away from financial crisis 🔵 How AI-powered alerts helped uncover a costly payroll error—paying a former employee for 18 months For more leadership and workplace insights, visit UC Today and explore related stories and interviews. Join the UC Today LinkedIn community at linkedin.com/groups/9551264 and subscribe to the newsletter at uctoday.com/register. For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

    13 min
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About

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

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  • Creator
    UC Today
  • Years Active
    2017 - 2026
  • Episodes
    836
  • Rating
    Clean
  • Copyright
    © 2026 Today Digital Ltd - UC Today
  • Show Website
    UC Today