25 episodes

Welcome to the Ultimate Supplier Management podcast from apexanalytix. This podcast features procure-to-pay leaders and how they are creating efficiencies, protecting against fraud and accelerating initiatives across their organization. The episodes are audio versions of apexanalytix webinars with slides and video in the episode descriptions. www.apexanalytix.com

Ultimate Supplier Management apexanalytix

    • Business
    • 5.0 • 1 Rating

Welcome to the Ultimate Supplier Management podcast from apexanalytix. This podcast features procure-to-pay leaders and how they are creating efficiencies, protecting against fraud and accelerating initiatives across their organization. The episodes are audio versions of apexanalytix webinars with slides and video in the episode descriptions. www.apexanalytix.com

    How Hershey’s is Kissing Overpayments Goodbye

    How Hershey’s is Kissing Overpayments Goodbye

    “It’s a project with an infinite internal rate of return,” says Sanjay Singh, Hershey’s VP of Internal Audit.   “How many dollars of chocolate would we have to sell to equal a million in recoveries?”
     
    He knew that a recovery audit was a good idea from his experience and the benchmarking he does with industry peers.  He, Jay Cheedella, VP Global Business Services, and Jonathan Laubenstine, Senior Director of Internal Audit, have been overseeing the project that’s already added over a million dollars a year to Hershey’s bottom line.
     
    No headcount additions.  No budget outlay.  Money back. Control gaps revealed.
     
    Hershey likes the apexanalytix service model because it requires very little of Hershey’s AP time and gives them a lot of insights and analytics.  Everything was agreed to up front and then apexanalytix went to work. 
     
    The details that apexanalytix gives Hershey’s on why the overpayments were made help point out control gaps.  Sanjay is practical about this. “Some gaps are difficult and expensive to close,” says Sanjay.  “The recovery audit is the filter on the back end when perfecting a control comes at a prohibitive cost. That’s okay; the recovery audit is that secondary control. We’re covered either way.”
    Listen to the podcast to learn:
    How Jay, Sanjay and Jonathan sold the recovery audit internally.Managing a recovery audit and reporting success.How automation, RPA, and the largest supplier database in the industry make the apexanalytix audit better.The value of continuous recovery audits.Download slides: https://bit.ly/3LYatr6  
    Watch webinar: https://www.apexanalytix.com/resources/webinars/how-hershey-s-kissing-overpayments-goodbye

    Speakers:
    Jonathan B. Laubenstine, Senior Director Internal Audit, The Hershey CompanySanjay Singh, Vice President, Internal Audit, The Hershey CompanyMark Brousseau President, Brousseau & AssociatesPhil Beane, COO & EVP, Global Transaction Compliance Solutions, apexanalytix

    • 49 min
    How JetBlue Prevents Fraud, Duplicate Payments and Fines

    How JetBlue Prevents Fraud, Duplicate Payments and Fines

    Joni Geurts, Director, Accounts Payable & Fraud at JetBlue Airways, tells her story of joining the AP department and addressing the biggest issue for her team: limited visibility into SAP.
    She couldn’t get the information she needed about suppliers, identify duplicate payments or flag suspicious supplier payments as potentially fraudulent. Attend this webinar to hear how she addressed these issues with complementary apexanalytix solutions to fill SAP gaps. Additionally, she will discuss their recent transition to S/4 HANA and what you should plan for.
    The discussion will focus on:
    What keeps the AP team up at night: duplicate payments, fraud, & finesWhy duplicate invoices slip through SAP but can still be caught before paymentHow fraudsters try to get past their controlsTechnology and process improvements that ensure supplier compliance and stop finesRecent transition to S/4 HANASpeakers:
    Joni Guerts, Director, Accounts Payable & Fraud at JetBlue AirwaysAkhilesh Agarwal, COO & EVP, Global Procure to Pay Solutions & Applied TechnologyDownload slides:  https://bit.ly/3JrT2xn
    Watch webinar: https://www.apexanalytix.com/resources/webinars/how-jetblue-prevents-fraud-duplicate-payments-and-fines-0

    • 17 min
    Getting Diverse Supplier Spend to 26%

    Getting Diverse Supplier Spend to 26%

    A frequent question that Chuck Stefanosky, Supplier Diversity Director at Independence Blue Cross, receives is “How do I set my company’s supplier diversity goals?” Chuck’s answer every time: match the diversity of your workforce and suppliers with the community you serve.
    This strategy has helped guide Independence Blue Cross’ award-winning DEI program for 35 years and helped it grow its annual spend with diverse suppliers to 26%. 
    With the program reporting directly to procurement, they have full visibility of where money is being spent today and where diverse spend could be increased. Additionally, Chuck will discuss how supplier management technology ensures that they are capturing all diverse suppliers in their supply base with as minimal manual work as possible.
    Listen to the session to learn about:
    •    Creating a sustainable supplier diversity program with sustainable spend
    •    Automating supplier management to ensure supplier diversity identification and certificate validation
    •    Supporting diverse suppliers' working capital

    Speakers:
    Akhilesh Agarwal, SVP, Global Business Partner Technology Solutions at apexanalytixChuck Stefanosky, Supplier Diversity Director at Independence Blue CrossWatch webinar: https://www.apexanalytix.com/resources/webinars/getting-diverse-supplier-spend-26

    • 27 min
    AP Steps Out of Its Comfort Zone: Ardent Partners’ Accounts Payable Metrics that Matter in 2022

    AP Steps Out of Its Comfort Zone: Ardent Partners’ Accounts Payable Metrics that Matter in 2022

    Dig into the brand new 2022 findings from the annual, global, AP Metrics that Matter Report with report author Bob Cohen of Ardent Partners, P2P senior executive Kevin Jacobik of Kimberly-Clark and market and product strategy leader Danny Thompson of apexanalytix.

    AP has a fresh opportunity to rewrite the script on best practices as we slowly turn the corner from massive business, economic and social system disruption. Kevin knows a thing or two about AP best practices since he runs one of the few AP profit centers in the Global 2000 (Just one in seven AP organizations is a profit center). Here are some of the things Kevin, Bob and Danny talk about:
    AP’s Growing Impact: Reaching beyond AP’s operational role, top practitioners are working with Procurement, Treasury, Internal Audit and Risk and other partners to solve P2P problems, improve working capital and minimize risk in the supply chain.The Rise of Invoice and Payment Fraud: A layered approach to prevent supplier fraud is best. From access controls to precise identification of bank account ownership, the sophistication of your controls approach must match the creativity of fraudsters.Digital Transformation of AP: The latest numbers from the report and Kevin explain how his team achieved 95.7% E-invoicing and 99.6% E-payments and how they are pushing for even more.Crystal Ball: What’s AP’s Future? Consider that AP is the last stop in the P2P process and in the best position to see all the upstream issues preventing accurate and timely payments to vendors. “AP needs a seat at the table as business decisions are being made,” says Kevin. Moving Past the Pandemic Era: Lessons learned that have made processes and communication better and, of course, more digital.Go confidently into 2022 with hard data and new insights!

    Download slides: https://bit.ly/351CPAy
    Watch webinar: https://www.apexanalytix.com/resources/webinars/ap-steps-out-its-comfort-zone

    Speakers:
    Danny Thompson, SVP, Market and Product Strategy at apexanalytixKevin Jacobik, Senior Manager Procure to Pay North America at Kimberly Clark CorporationBob Cohen, Vice President of Research at Ardent Partners

    • 52 min
    Hot Yoga, Cool Clothes, Better Shared Services Processes: How lululemon Improves its Finance Operations After Massive Growth

    Hot Yoga, Cool Clothes, Better Shared Services Processes: How lululemon Improves its Finance Operations After Massive Growth

    Jose Sorondo joined lululemon as Director, Global Finance Shared Services in 2018 and has helped the company by leading finance shared services during its rocket ship growth.

    It takes a lot of suppliers to run a fast-paced apparel company. In AP, once in a while, one of these suppliers would call to say: “There has been an error in the payment received.” During massive growth, duplicate payments happen. Having suppliers point this out is amazing. But how many didn’t call the AP desk? And, on average, only 20% of audit recoveries stem from duplicate payments. Most are hidden credits from cancelled invoices, returns, payments to the wrong suppliers and the list goes on.

    Hear Jose tell his story of growth at lululemon and how an AP recovery audit has helped provide insight to improve operations.
    Why lululemon decided to do a recovery auditHow much time was spent on the audit (when they were already busy)Creating business cases with audit findingsAddressing multiple recoveries stemming from one supplierNext steps for lululemon shared services
    Download slides: https://bit.ly/3oWXWuX
    Watch webinar: https://www.apexanalytix.com/resources/webinars/hot-yoga-cool-clothes-better-shared-services-processes

    Speakers:
    Jose Sorondo, Director, Global Finance Shared Services at lululemonPhil Beane, SVP, Global Field Operations at apexanalytixMark Brousseau, President at Brousseau & Associates

    • 49 min
    One Leader’s Proven Formula to Dramatically Improve Finance and GBS Operations

    One Leader’s Proven Formula to Dramatically Improve Finance and GBS Operations

    Call Nigel Coffey a change agent, or call him a serial innovator. Everywhere Nigel takes on a new leadership challenge, he executes a program that adds tangible bottom-line value to his new organization. Starting with industry benchmarking, following with an audit of payments to suppliers to identify root cause issues and control weaknesses, and progressing through a systematic program of automation, Nigel has succeeded time and time again in moving each company to world-class procure-to-pay processes and technologies.
    In his career Nigel has held senior business service, finance and transformation roles at Pfizer, PepsiCo, Shire Pharmaceuticals/Takeda and now Alnylam Pharmaceuticals. As the Head of Finance operations at this rapidly-growing biotech, he's helping optimize the processes to help this company produce leading-edge therapies based on the latest RNA interference science.
    Hear Nigel and Danny Thompson, SVP of Market & Product Strategy at apexanalytix, as they discuss:
    How fresh industry benchmarking information on finance and procure-to-pay best practices can be leveraged to establish goals and inform business cases for talent and technology.The one-two punch of recovery audit: improving AP profitability and uncovering weak controls, supplier issues and root causes of overpayments.Optimising prior to automating: why improving and rationalising end-to-end processes, policies, procedures and controls is critical before selecting and implementing technology. Featuring: The latest 2021 benchmarking results from apexanalytix’s P2PKey Practices Benchmarking survey. The newest P2P survey data and insights from top tier global companies.
    Webinar slides: https://bit.ly/3dFttvn
    Webinar video: https://www.apexanalytix.com/resources/webinars/one-leader-s-proven-formula-dramatically-improve-finance-and-gbs-operations

    Speakers:
    Nigel Coffey, Head of Finance Operations, Alnylam PharmaceuticalsDanny Thompson, SVP, Market and Product Strategy at apexanalytix

    • 41 min

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