117 episodes

Underserved is the podcast for the rest of the technology industry. No startup or gadget worship, just real stories, lessons, and interesting topics from real people in the technology industry. Special emphasis on software development culture and history.

Underserved Andrew Gelina

    • Technology
    • 5.0 • 2.4K Ratings

Underserved is the podcast for the rest of the technology industry. No startup or gadget worship, just real stories, lessons, and interesting topics from real people in the technology industry. Special emphasis on software development culture and history.

    Cactus Dude

    Cactus Dude

    Kevin "Cactus Dude" Kreucher is our guest for Episode #109 of Underserved. Kevin is another unique story - going from a client of a treatment center to running its IT operations. Kevin got a tour of MSPs after that and built out his Rolodex steadily to support all facets of IT. Nowadays Kevin considers his phone his greatest tool, being able to tap his network to get any job done. Also covered - exotic succulents, friending every CIO in Orange County on LinkedIn, and a memorable Chick-fil-A drive-through call.
    Kevin on LinkedIn: https://www.linkedin.com/in/kkreucher/
    Northgate Market: https://www.northgatemarket.com/
    Grocery Outlet: https://www.groceryoutlet.com/
    Crazy4Cactus Instagram: https://www.instagram.com/Crazy4Cactus/

    • 42 min
    Culture Swap

    Culture Swap

    Cassio Goldschmidt grew up coding on cloned computers in Brazil. Most folks go to the college in their city, and Cassio decided to study Computer Science at his. A desire to get some international experience brought him to the US for a 3 month internship and he has been here ever since. Cassio shares stories about installing and re-discovering an Easter egg in software, inventing the popular Superplayer music service, and how he steered from development to security. Also featured is what to say when a vendor's sales team offers to install a security vulnerability for you, and Cassio's involvement in OWASP.

    • 39 min
    Picky is Good

    Picky is Good

    Jason Judge ended up at the right place (Redmond, WA) at the right time (1995) to see the world change. In Episode #107 of Underserved, we discuss the Seattle scene in the 2000s, leaning into the database world, the MBA education you get by proxy working for a startup, and the importance of preventing bullying. Jason also talks about an important factor in his employment decisions - companies that do good in the world while doing well on the P+L.

    • 40 min
    Told to learn IT

    Told to learn IT

    Paul Dingwitz shares his experiences with us in Episode #106 of Underserved. Paul "answered the call" from an Army recruiter, and this was his introduction to technology. In the military you don't get a lot of choice about what you do, so when he was tapped to maintain the LAN and WAN he had to figure IT out. A private digital media firm lured him back stateside and into the corporate sector, where he was at the forefront of broadcasters moving from film to digital. From CNN to a streaming media startup, Paul is now back in Germany with The Zeal Group, and shares with us his unique path to the CTO seat.
    Children’s Fund: This is who we used to sponsor families https://www.childfund.org/ 
    Friendly look behind the scenes at what your competitors use https://builtwith.com/
    Some of the best steak cooking recipes ever https://www.youtube.com/@GugaFoods
    Great Book and Author https://a.co/d/1UfMICC
    Fun tech and gadget reading https://newatlas.com/ 

    • 48 min
    False Courage

    False Courage

    In Episode #105 I talk to our guest Vic Caruso. Vic went the music crossover route into tech, entering the industry during the Dot Com Boom and Bust. His project management experience has helped him cross verticals from video games to municipalities to mall management during his career. We discuss the tricky process of a "de-merger", meditating to figure out the next move, and what the "Big Picture" means at URW.

    • 38 min
    From coder to CTO

    From coder to CTO

    Aaron Harris is featured in Episode #104 of Underserved. As a kid in the woods of Vermont, Aaron still found a way to plug into technology. A classmate at BYU convinced him to switch majors from CS to Accounting for undergrad, then to get a Masters in IS. This unique combination suited him well, landing him at a Big 6 when there were still 6 of them, and later to an accounting software startup called Intacct as it took off. Aaron has led their technology group for over 20 years, and now Intacct is a part of Sage where he oversees all global development. Building a massively multi-tenant system from scratch has taught him a lot of lessons along the way, which he shares in this episode.
    Aaron on LinkedIn - https://www.linkedin.com/in/aaron-harris-7407b2/   
    Aaron Harris in Diginomica - https://diginomica.com/are-we-ready-profound-impact-generative-ai-accounting-and-finance-heres-what-lies-ahead
    Sage - https://www.sage.com/en-us/home-1-dark/  
    Ann Winblad - https://www.linkedin.com/in/annwinblad/  
    Dunkin Donuts ad - Time to make the donuts - https://www.youtube.com/watch?v=I1e4qhHOIQA 

    • 46 min

Customer Reviews

5.0 out of 5
2.4K Ratings

2.4K Ratings

Belowtheearthandspace121 ,

Very Entertaining!

I found this podcast to be very entertaining, informative, and enlightening. They have great guests from the tech industry, some very relevant and current topics. There are also some lighthearted episodes as well. A great listen!

Mategel ,

Down to earth tech talk! Best sound quality

I am someone who works in technology but not as a developer. I have listen to a bunch of podcasts that have tech news or how some start up raised 500 million and they all seem to blend together. Underserved has some great interviews that relate to my network and I love the origin stories! Oh and the sound quality is amazing, they must use a production company.

MM4528 ,

Relatable Technology

It’s exciting to hear the stories behind some of the individuals leading technology forward. Often times, we get wrapped up in the technical components with little thought to the people behind them. Really interesting to hear the journey of these individuals.

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