Unlocking Value

Garwood Growth

Unlocking Value is designed to give founders and owners of professional services firms more confidence when they're working toward an exit or thinking about taking on investment.  Across six episodes, our host John Howard speaks with founders, investors and advisors about the moments that define the transaction journey - how to get ready, what to expect and how to succeed. We cover everything from value drivers and team alignment to investor expectations and life after the deal. You’ll hear from people who’ve sold their firms, taken minority investments, stayed on, exited and started again – and from those who advise or invest in firms like yours every day.

  1. Episode 31: Jeremie Guillerme – Turning reputation into a strategic advantage

    3D AGO

    Episode 31: Jeremie Guillerme – Turning reputation into a strategic advantage

    In this episode, John is joined by Jeremie Guillerme, Partner at Reputation Inc, a specialist consultancy focused on helping organisations understand, build and protect their reputation with the stakeholders that matter most. Jeremie has spent his career advising businesses across corporate affairs, communications and strategy. His work centres on a simple but often overlooked idea: reputation is one of the most valuable assets a company has, yet very few organisations manage it in a deliberate or structured way. For professional services firms – where value is almost entirely intangible and built on trust – that gap matters even more. Jeremie and John explore what reputation really means in practice, why it so often falls between the cracks in leadership teams and how firms can take a more intentional approach without overcomplicating things. They discuss: Why reputation is best understood as the collective perception of your stakeholders and how it directly influences commercial outcomesThe idea that reputation is a “risk of risks,” where operational or cultural issues can quickly become reputation problems if left uncheckedHow an “outside-in” perspective, particularly through structured conversations with clients, can highlight risks and opportunities leaders often missWhy consulting firms are especially exposed, including the concept of “reputation by association,” and why choosing the right clients matters more than people thinkHow firms can build and protect their reputation in a noisy environment by being clear on what they stand for and selective about what they engage withIf you lead a consulting or professional services firm and want a clearer, more practical way to think about reputation beyond brand and communications, this discussion offers a useful perspective on where to focus and what to do differently. If you enjoy conversations like this, follow the show so you do not miss future episodes. Host: John Howard, Partner at Garwood Growth Guest: Jeremie Guillerme, Partner at Reputation Inc

    41 min
  2. Episode 30: Jonathan Peachey - When cognition becomes free: What AI means for professional services

    MAR 24

    Episode 30: Jonathan Peachey - When cognition becomes free: What AI means for professional services

    In this episode, John is joined by Jonathan Peachey, founder of Factory X and former board member at Next 15, where he spent several years leading M&A and transformation across a group of more than 20 businesses spanning consulting, marketing and professional services. Jonathan has spent much of his career at the intersection of new technology and established business models. Having worked through multiple waves of disruption – from the early internet to big data – he brings a practical, grounded perspective on what makes AI different and why this moment matters for leaders facing deeply unfamiliar territory. As Jonathan sees it, leaders may be fundamentally underestimating AI’s potential impact. That’s because AI is not just another tool to help consultants work faster. It’s a tool that changes what clients can do for themselves. And that raises some big questions about where firms add value and how they will compete in the future. Jonathan and John discuss: Why AI is different from previous technology waves and why it poses a more direct challenge to traditional consulting services and operating modelsWhich parts of professional services work are most exposed and why execution-heavy work is likely to be hardest hitHow firms should respond in practice, including where to start and Jonathan’s framework covering commercial, operational and governance prioritiesWhy intellectual property matters more than ever and how firms can start turning what they know into something more scalableHow AI is likely to reshape pricing, business models and valuations and what that means for leaders and investorsIf you lead a consulting or professional services firm and are trying to work out what AI really means beyond the noise, this conversation offers a clear, practical way to think about where to focus and what to do next. If you enjoy conversations like this, follow the show so you don’t miss future episodes. Host: John Howard, Partner at Garwood Growth Guest: Jonathan Peachey, Founder of Factory X

    36 min
  3. Episode 29: Chris Allinson – First of the Next, Not Best of the Last

    MAR 17

    Episode 29: Chris Allinson – First of the Next, Not Best of the Last

    In this episode, John is joined by Chris Allinson, Managing Partner at Yonder Consulting, a firm that helps organisations rethink how they grow and where they compete as markets evolve. Chris has spent his career working at the intersection of strategy, innovation and insight. He describes his approach with a simple phrase: being “first of the next, not best of the last.” It captures one of the hardest challenges for any consulting firm – how to keep evolving your thinking and your offer while the demands of existing clients keep you focused on today. Chris introduces the idea of silent drift: not the sudden disruption leaders tend to worry about, but something quieter and harder to notice. The kind of gradual shift where revenue is holding, the team is busy and nothing looks obviously wrong – yet the role your firm plays in clients’ organisations is slowly becoming less central. They discuss: What silent drift is, why firms performing reasonably well are often the most exposed to it, and how leaders can spot the early signs before the shift becomes too hard to reverseChris’s idea of “first of the next, not best of the last” and what it means for consulting leaders trying to stay ahead of their marketHow looking beyond your immediate sector into what Chris calls frontiers can help firms see emerging opportunities earlierWhy the most effective strategic thinking combines rigorous, data-led insight with the kind of imagination many professional services firms have trained themselves out ofHow consulting firms can challenge their own assumptions early, rather than waiting for a client or competitor to force the changeIf you lead a consulting or professional services firm and feel your market shifting in ways you cannot yet fully explain, this conversation offers a useful way to think about what might be happening – and what to do next. If you enjoy conversations like this, follow the show so you don’t miss future episodes. Host: John Howard, Partner at Garwood Growth Guest: Chris Allinson, Managing Partner at Yonder Consulting

    41 min
  4. Episode 28: Adrian Hands - Coffee to Cash: Simple Habits That Keep Professional Services Pipelines Healthy

    MAR 10

    Episode 28: Adrian Hands - Coffee to Cash: Simple Habits That Keep Professional Services Pipelines Healthy

    In this episode, John is joined by Adrian Hands, an experienced sales leader who has spent more than three decades in roles across technology, SaaS, media and e-commerce. Adrian now works as part of Positive Momentum, a group of seasoned consultants who run their own practices while sharing support, tools and common ways of working under the Positive Momentum umbrella. Growth comes up frequently in John’s conversations with professional services leaders because balancing client delivery with maintaining a healthy pipeline is a challenge most firms never fully solve. In this conversation, Adrian brings a refreshingly down-to-earth approach to a challenge that can often feel harder than it needs to be. They discuss: What Adrian calls “bloody good questions” and why the quality of discoveryconversations determines the quality of everything that followsThe simple weekly habit Adrian uses himself: five non-live prospect conversations every week, or what he calls “coffee to cash” conversationsHow to make selling more systematic and build a genuine growth engine in a professional services firmWhere even the best-designed growth approaches come unstuck because human beings are involvedThe Positive Momentum model and why it offers a genuinely interesting alternative to traditional consulting firm structuresIf you are leading a professional services firm and wrestling with how to keep the pipeline healthy without compromising the quality of your client work, this episode is well worth your time. If you enjoy conversations like this, follow the show so you do not miss future episodes. Host: John Howard, Partner at Garwood Growth Guest: Adrian Hands, Positive Momentum

    38 min
  5. Episode 27: Emma Flin - How ‘Buy and Build’ Drives Growth and Value in Professional Services

    MAR 3

    Episode 27: Emma Flin - How ‘Buy and Build’ Drives Growth and Value in Professional Services

    In this episode, John welcomes back Emma Flin, an investment director at Sovereign Capital Partners, a private equity firm that focuses on backing and growing mid-market tech and professional services businesses. Having first spoken to Emma back in episode 3, we were keen to talk to her again and learn about Sovereign’s focus on ‘buy and build’ as a growth and investment strategy. ‘Buy and build’ is a phrase that gets used a lot in investor circles, but the practicalities of what it involves and when it might be right for a firm aren’t often explained in practical terms. In this conversation, Emma breaks it down, covering what it actually involves, when it makes sense and what it demands from the leadership team at the centre. They discuss: What buy and build actually means and the two distinct types of strategy Emma sees in the marketWhy Sovereign has made buy and build such a central part of its approach to value creationWhat makes a business a credible ‘platform’ versus a better fit as a ‘bolt-on’ acquisitionWhat investors look for in a management team before backing a buy and build strategyWhy culture and communication are critical to successfully integrating people and businessesHow founders should think about the choice between an outright sale and a private equity partnershipWhy Emma believes leaders should start conversations with potential investors earlier than they might instinctively think they shouldThis is a practical, straightforward explanation of how buy and build really works in professional services from someone at the centre of these conversations. If you are running a consulting or tech services firm and thinking about growth, investment or what the next chapter might look like, this episode is well worth your time. If you enjoy conversations like this, follow the show so you do not miss future episodes. Host: John Howard, Partner at Garwood Growth Guest: Emma Flin, Investment Director at Sovereign Capital Partners

    48 min
  6. Episode 26: Venkata Nori and Hari Sethalapathy - From Zero Clients to 400 Staff: Building a Global Oracle Consultancy on Trust and Outstanding Service

    FEB 24

    Episode 26: Venkata Nori and Hari Sethalapathy - From Zero Clients to 400 Staff: Building a Global Oracle Consultancy on Trust and Outstanding Service

    Hari Sethalapathy and Venkata Subbarayudu Nori are two of the three co-founders of Winfo Solutions, a global Oracle consulting business that has grown from three people with no clients to more than 400 staff across a dozen countries in just 11 years. Both spent years delivering major transformation programmes inside tier-one firms before deciding to create a consultancy shaped by their own values – one built on trust, outstanding service and genuine partnership with clients. The conversation covers: ● How they won early work by doing projects the big firms could not. ● How their first major breakthrough came from a client who initially said they were too small. ● How their leadership approach and structures have evolved as the business has expanded. ● Their decision to bring in external board advice and how that has helped accelerate growth. ● How a mantra of discuss, decide and deliver has been central to their success. ● Their practical experience with agent-based automation and faster product development. ● How they are approaching AI governance, security and ethical controls as AI becomes more central to the business. For founders and senior leaders building professional services firms, this is an honest conversation with two ambitious co-founders who have built something many aspire to. If you would like to hear more conversations like this, follow the show for early access to future episodes. Host: John Howard, Partner at Garwood Growth Guest: Venkata Nori, Co-founder at Winfo Solutions Guest: Hari Sethalapathy, Co-founder at Winfo Solutions

    50 min
  7. Episode 25: Andrew Brown - Fresh From Exit: How Founder Independence and a Great Team Secured the Deal

    FEB 17

    Episode 25: Andrew Brown - Fresh From Exit: How Founder Independence and a Great Team Secured the Deal

    In this episode, John is joined by Andrew Brown, founder of Acuity Business Solutions, a consultancy he built and led for almost 20 years before overseeing its sale to the Scandinavian group Lumera in December 2025. Garwood had the privilege of advising Andrew through the transaction. With the deal only recently completed, this conversation offers a rare, real-time perspective on what it is actually like to sell a professional services firm. Andrew did not set out to manufacture the perfect exit. He focused on building a disciplined, well-run business with deep client relationships, a strong team and minimal dependency on himself long before a sale was even under consideration. Over time, those choices translated into a business with strong buyer appeal. They discuss: • How the idea for Acuity was born on a car journey to a conference • How the firm found its niche in public sector pensions • Why Andrew chose to narrow the focus of the business • How and why he stepped back from day-to-day operations • What the due diligence process really feels like for a founder • The critical role a firm's wider team plays in a successful deal  • The emotional reality of life after a deal closes This is an honest and grounded discussion about building value in a consultancy and what it takes to convert that value into a successful transaction. If you are thinking about making your firm sale-ready, whether in the near term or years from now, this episode is packed with practical lessons from someone who's just been through it. If you enjoy conversations like this, follow the show so you do not miss future episodes with leaders who have built and realised real value in our industry. Host: John Howard, Partner at Garwood Growth Guest: Andrew Brown, Founder of Acuity Business Solutions

    53 min
  8. Episode 24: Nick Synnott – The Personal Cost and Payoff of Building a Founder-Led Business

    FEB 11

    Episode 24: Nick Synnott – The Personal Cost and Payoff of Building a Founder-Led Business

    In this episode, John is joined by Nick Synnott, founder of Create Engage and host of the long-running “Climb in Consulting” podcast. Many listeners will know Nick for his work on marketing in the consulting sector, but this conversation takes a different angle. John and Nick talk about Nick’s journey as a business founder and the decisions, successes and challenges that have shaped Create Engage over the last six years. They discuss: Why Nick committed to a niche early on – and what he learned the hard way about trying to appeal to everyone.How he held that niche through the ups and downs of building a young firm.The difference between what a firm markets and what it sells.His early personal struggles with sales and the process that helped him build confidence in himself.How he supports his own team to build their skills and confidence in selling.How he approaches hiring inside a boutique firm and the framework that shifted his approach.Nick is an avid reader and always has strong recommendations. In the conversation, they touched on: - The 22 Immutable Laws of Marketing, by Al Ries & Jack Trout - Traction: Get A Grip On Your Business, by Gino Wickman - Topgrading, by Bradford D. SmartIt’s a conversation full of lessons from someone who’s built a successful firm and has spoken over the years to many of the leading figures in our industry. If you enjoy episodes like this, follow the show so you don’t miss future conversations. Host: John Howard, Partner at Garwood Growth Guest: Nick Synnott, founder of Create Engage

    51 min

About

Unlocking Value is designed to give founders and owners of professional services firms more confidence when they're working toward an exit or thinking about taking on investment.  Across six episodes, our host John Howard speaks with founders, investors and advisors about the moments that define the transaction journey - how to get ready, what to expect and how to succeed. We cover everything from value drivers and team alignment to investor expectations and life after the deal. You’ll hear from people who’ve sold their firms, taken minority investments, stayed on, exited and started again – and from those who advise or invest in firms like yours every day.

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