Unscripted Small Business

Abbey Crane

Our Unscripted Collaborative hosts Keith Bresee, Zaneta Chuniq, Keiron Bailey & 17 year SEO industry expert Jeremy Rivera are having unscripted interviews small business owners, founders and creators across the United States, learning about their challenges, successes and insights into the world of SMBs.

  1. Jun 5

    Txldian The Destroyer: Overcoming The Smoke & Mirrors of The Music Industry

    Discover the multifaceted life of Txldian The Destroyer, a Pennsylvania-born musician, content creator, and pro wrestler, as he shares his journey through music, wrestling, and societal issues. This episode offers insights into creative resilience, independence in music, and embracing one's unique path. In this episode: Txldian’s musical influences, early start in gospel choir, and inspiration from icons like Michael Jackson and Tina Turner The transition from dance to music production and releasing his debut project in 2010 His touring experience across the Eastern Seaboard and upcoming live performances Collaboration with talented producers and artists on his forthcoming album Practical advice for aspiring artists about the realities and challenges of the music industry The importance of viewing oneself as a business and expanding brand through merchandise Creative inspiration rooted in personal loss, betrayal, and overcoming adversity, highlighted by his song "Letter to Mama" His outspoken stance on societal issues, including a concise take on Palestine The unique "sound of destruction" in his music, blending various genres with top-tier lyricism The role of AI in art and content creation, and its impact on originality and authenticity His journey into pro wrestling, inspired by lifelong fandom and supported by industry friends Words of encouragement to follow your dreams, whether creating or destroying, with confidence and authenticity

    23 min
  2. Jun 4

    Paul Pape: Can an RPG could save your business?

    Paul Pape is the barkeep and game master at Gamify Business, where he converts business strategy, marketing, and operational obstacles into role-playing game mechanics. He has run a successful freelance art and design practice for over 20 years, spent six years coaching creatives on Twitch, and holds two TEDx talks to his name — with a third on the way in October focused on dispelling the myth of the starving artist. He works with entrepreneurs at every stage, with particular expertise in serving neurospicy clients — linear and cloud thinkers alike — through his customized Gamify Business consulting process. What We Cover The origin story: how a stuck CEO's love of gaming sparked a four-hour D&D session that became a full consulting method Linear thinkers vs. cloud thinkers: Paul's neurospicy framework and why traditional business plans fail half the entrepreneur population The authority machine problem: building brand recognition vs. actually acquiring customers — and why they're not the same Ride the dragon of passion: Paul's analogy for why chasing fame and fortune directly strips away who you are Scale is the enemy of creativity: the Rule of 100 and why 100 loyal customers can build a business that lasts 80 years The starving artist myth: the origin story Paul is taking to TEDx — and why creatives were making bank before the industrial revolution Episode Highlights The moment everything clicked. Paul's origin story isn't theory — it's a room with a stuck CEO who happened to love gaming. Paul improvised a session where the characters were the CEO's own roles, and the monsters were actual business obstacles: cash flow, unfocused marketing, hiring decisions. After four hours, the CEO said, "Is this what business is? Because if it is, I think I finally understand it and it seems fun." That light-bulb moment became Gamify Business. Paul now runs the game master role for every client until they're ready to take over the campaign themselves. The neurospicy distinction. Paul divides his clients into two types: linear thinkers (neurotypicals who can follow a process A to Z) and cloud thinkers (ADHD, ADD, autism spectrum — who go A, B, G, Squirrel, Clouds, Graph). He has ADD himself, and his son has ADHD — so the framework is built from lived experience, not theory. His books are engineered with variability baked in: sometimes fill in a blank, sometimes draw circles, sometimes roll dice. He also runs a business personality quiz that places clients into one of six categories — and says he can tell you almost everything he needs to know about someone just from which category they land in. The authority machine confession. Paul gave one of the most honest answers I've heard on any podcast: despite 18 months of podcasting, TED talks, and speaking events, he hasn't cracked customer acquisition. "I've built an authority machine and not a getting-customers machine. And that's some honest tea from a guy who's in the machine right now." This maps directly to the brand-building vs. conversion split that affects every consultant and content creator — they don't run on the same clock, and confusing one for the other is expensive. Ride the dragon of passion — and the Rule of 100. Paul's first handhold for any struggling small business: stop chasing fame and fortune directly. "Fame and fortune are two dragons that are very fast. The only way to catch them is to strip away every...

    51 min
  3. May 28

    Cameron Tope - Building a Property Management Company With Integrity

    Cameron Tope is the founder and president of Emerson Property Management, a full-service residential property management company serving the greater Houston area. He started investing in rental properties in 2013 after the oil crash threatened his petroleum engineering career at BP, grew his own portfolio to more than 30 doors, and launched Emerson in 2019 after failing to find a professional property manager he trusted. Cameron is a licensed Real Estate Broker and a member of NARPM (National Association of Residential Property Managers). He now runs the Houston operation remotely from San Diego. What We Cover Why property management has a long feedback loop — and why shortcuts show up as $20K–$40K make-ready bills six to twelve months later Cameron's QA/QC vendor system: how he vets, tests, and fires vendors using post-maintenance tenant surveys Cash flow predictability in property management, private equity's entrance into the space, and the tenant fee problem The legal side: Texas Property Code changes every two years, and why Cameron now picks his battles carefully Whether rental property investing is actually worth it — and what the internet hype machine gets wrong Episode Highlights The Long Feedback Loop Cameron opens with one of the most honest framings I've heard for why property management is so hard to do well. He calls it the long feedback loop: if you bend a tenant qualification or defer a repair today, you won't know the damage for six months to a year. By the time you walk into the property, you could be looking at a total gut job. It's why systems aren't optional — they're what makes the Emerson approach look effortless from the outside, like Usain Bolt gliding when there's actually fifteen years of compounding work underneath it. Vendor Vetting That Actually Works Cameron's vendor process is one of the most replicable frameworks in this episode. He doesn't trust references — no bad vendor ever lists a bad one — so he starts every new contractor with tiny test jobs. Prove yourself on a sink trap before you touch anything bigger. The accountability layer on top is a post-maintenance tenant survey scored one through five, tracked per vendor every quarter and every year. He shared two unforgettable examples of what that system catches — and why continuous review beats a one-time background check. Cash Flow and the Private Equity Wave The property management business runs at about twenty percent annual client churn across the industry. Cameron runs Emerson at around ten. That stickiness, combined with geographic diversification across Houston, makes revenue projections very predictable — and it's exactly why private equity is flooding in. Cameron is direct about what happens next: fees get layered onto tenants until both sides are being squeezed. You can read more about how Emerson structures its pricing to stay aligned with owners rather than extracting from them. Running Houston From San Diego Cameron moved to San Diego three or four years ago and never moved the business back. His biggest fear was that things would fall apart without him on the ground. They didn't — because the move forced him to build the processes that made remote management possible. If you have to be in every decision, he says, you're never going to grow. The systems either work without you or you don't really have a business. Connect with Cameron Tope Website: emersonpropertymana...

    1 min
  4. May 19

    Meaghan Wall Says Stop Flying Blind on Profit: The Hot Girl CFO on Offer Profitability, Commingled Funds & Cash Flow

    Meaghan Wall is the founder of The Hot Girl CFO, a boutique accounting agency specializing in fractional CFO services, bookkeeping, and taxes for creator economy businesses, marketing agencies, influencers, and online service providers. With over 15 years in finance, she works with businesses in the 500K to multi-million dollar range. In this episode Jeremy and Meaghan cover: — What a fractional CFO actually does and how the all-or-nothing agency model works (bookkeeper + CFO + tax under one roof) — Why most bookkeepers group all revenue into one line item and how that hides your real offer profitability — The legal reason commingling business and personal funds voids your LLC and S Corp protections entirely — Cash flow strategy for businesses with irregular or windfall-style revenue, including how to negotiate contractor payment timing — The low-hanging fruit Meaghan fixes first when she walks into a new client's books — State nexus, sales tax obligations, and why California requires county-by-county reporting — The "money mommy" dynamic and how CFO advisory conversations actually play out with solo founders — Angel investors, private equity, and how to negotiate control while securing capital — Franchises and acquisitions: where Meaghan's experience ends — Why Meaghan only works with mission-driven companies — and what she asks every potential client before taking a call — AI in finance: her software is wrong 45% of the time, and why dabbling is the most dangerous mode — FinSalon: her new mastermind for accounting professionals done being boring and ready to build authority online Connect with Meaghan Wall: Website: thehotgirlcfo.com Services: thehotgirlcfo.com/bookkeeping-services Instagram: @thehotgirlcfo

    31 min
  5. May 11

    Mason McCumber on AI Agents, Agentic Workflows & Building Smarter Business Systems

    Mason McCumber on AI Agents, Agentic Workflows & Building Smarter Business Systems Guest: Mason McCumber, SEO and AI expert — buildwithmm.com Host: Jeremy Rivera About Mason McCumber Mason McCumber is an SEO and AI expert based in Houston, Texas. He has built hundreds of tools and resources to help business owners and individuals learn and apply AI and SEO strategies. He consults with startups and private equity-backed companies and runs buildwithmm.com, where he publishes guides, tools, and training content. What We Cover → The shift from manual AI prompting to agentic workflows — and why most business owners are stuck being the driver instead of the dispatcher → How to reduce AI hallucination and drift using persistent memory, feedback loops, and Obsidian markdown logging → Why all major AI models produce similar output and what that means for content differentiation → Using automation (Zapier, Make) alongside AI for genuinely repeatable business tasks → Practical wins with AI-powered PowerPoint, Excel formulas, and project management — plus Mason's upcoming ZapTime.ai Episode Highlights Mason opens with a memorable analogy: the AI engine has always been powerful, but most business owners have been driving the car themselves. Agentic tools like OpenClaw, Copilot, and Codex mean the AI can now drive — users only need to act as dispatchers, defining the destination and correcting the route when needed. On AI reliability, Mason is refreshingly candid: he personally does not use AI to write most of his own content. He observes that mass-produced AI content increasingly lacks soul, and predicts Google will penalize it more aggressively. His recommendation is to pair human insight with AI execution — not replace one with the other. For long-term AI memory, Mason relies on Obsidian — a markdown-based note system that creates a searchable, persistent database of transcripts, meetings, and working documents. He pairs this with a critical rule: always instruct AI to leave a clear trace of its steps. Repeatability, he argues, is scalability. Mason closes with concrete wins for any business: using AI to generate HTML-based slide presentations instead of PowerPoint, automating Excel formulas, and his upcoming ZapTime.ai for AI-assisted time and task tracking. His single best recommendation for business owners with teams is to use AI for project management first. Connect with Mason McCumber Website: buildwithmm.com LinkedIn: linkedin.com/in/masonmccumber Upcoming: ZapTime.ai — AI-assisted time tracking and task management

    33 min
  6. May 8

    Authentic Marketing in a Tech-Driven World

    In this episode, Jeremy Rivera sits down with Kate Hendrickson of Strategy Lane to explore effective marketing, strategic planning, and leadership development for small businesses. If you're feeling overwhelmed by tools, social media, and growth challenges, this conversation offers practical advice rooted in experience and authenticity. Key Topics The importance of face-to-face engagement in marketing efforts for small businesses Balancing AI tools with authentic connection and communication Narrowing business focus and utilizing data to track progress Creative approaches for marketing in non-sexy, technical niches Strategies for strategic planning, goal setting, and team alignment Building a legacy through core values and community involvement Cash flow management and adapting to seasonal ebbs and flows The significance of team training, internal communication, and incentive systems Timestamps 00:00 - Introduction to Kate Hendrickson and her approach to strategy 00:16 - The multifaceted life of Kate and her experience in leadership and consulting 01:26 - How small businesses can develop marketing strategies in 2026 02:07 - The value of face-to-face and personal interactions as key marketing tactics 03:02 - The challenges and authenticity concerns with AI and social media 04:40 - Over-reliance on SaaS tools versus human connection in marketing 05:54 - The responsible use of AI: efficiency vs. inauthenticity 06:55 - Using AI for practical day-to-day tasks, including education for children 07:23 - The analogy of AI like Waymo — human oversight still necessary 07:59 - Approaching creative marketing in technical or "boring" niches 08:35 - How values and vision influence marketing and branding in less glamorous industries 09:35 - Engaging with community and building trust through core values 10:04 - Narrowing focus and leveraging storytelling for small business growth 11:49 - The common pitfalls of small business business plans 13:08 - Using data and metrics to track progress effectively 15:08 - Practical advice on website analytics and conversion tracking for SMBs 16:24 - The importance of accountability partners for reactive small business owners 17:52 - Questions around planning for exit and succession in small business strategy 19:31 - Incorporating social good and legacy-building in your company’s mission 21:09 - How to foster community and culture within your organization 22:50 - Managing cash flow and financial metrics, including Profit First alternatives 25:54 - Seasonality and adapting operations for seasonal ebbs and flows 26:28 - Easy entry points for marketing check-ins with clients 27:20 - Customized solutions for marketing gaps and ongoing partnership 29:43 - Key topics discussed but not yet addressed (team development and communication) 30:31 - Communicating goals effectively to your team for aligned growth 31:32 - Building incentivization and recognition systems for employee engagement 32:15 - The importance of human connection over superficial perks like pizza 33:35 - Creating a workplace environment where employees care and innovate 34:09 - The ongoing role of human relationships in a tech-driven business world 35:08 - Lessons learned from mismanaging human resources and balancing investment 37:07 - Why valuing experienced employees can be a strategic advantage 37:49 - How to connect with Kate Hendrickson and collaborate on strategy 38:25 - Final thoughts and contact information Resources & Links TheStrategieLane.com — Kate Hendrickson's website

    39 min
  7. May 6

    Why Most Business Owners Fail to Plan Their Exit—and What You Must Do Now: Brandon Moon

    In this episode, Brandon Moon from TD Pine Advisors shares practical strategies for small business owners to plan their exit, grow intentionally, and create lasting company culture. Whether you're thinking about scaling, partnership dynamics, or succession planning, this discussion provides valuable frameworks to navigate your business journey with purpose. Key Topics The importance of planning your business exit early, even when growth is the focus Differentiating between lifestyle businesses and companies built for sale How to intentionally build systems and processes for long-term value Key legal documents like operating agreements and their evolving role Creating a resilient company culture rooted in mission, values, and intentional hiring The pros and cons of franchise models and geographical expansion Partnership considerations: when to collaborate, how to align goals, and managing conflicts The impact of industry specifics on regional and national expansion strategies Brandon’s advice on overcoming pride and seeking mentorship for business growth Handling family-owned businesses and balancing personal relationships with professional success Practical tools, assessments, and upcoming book for transitioning from job to asset Timestamps 00:00 - Introduction to Brandon Moon and TD Pine Advisors 02:00 - Why all business owners should plan their exit strategy from the start 04:10 - Differentiating lifestyle vs. growth-oriented businesses 06:00 - Building systems and processes for long-term value 08:15 - Key legal documents: operating agreements and their importance 10:20 - Cultivating a company culture that survives leadership changes 12:30 - The role of mission, values, and culture in a successful business 14:40 - Expanding geographically: regional considerations and market research 16:30 - When and why to consider partnerships in business growth 17:50 - Brandon’s hot take: Pride as a barrier to success 19:00 - Family businesses: managing relationships and succession planning 20:50 - Practical assessments and resources to prepare your business for exit 22:15 - Connecting with Brandon Moon and upcoming book release Resources & Links TD Pine Advisors Exit Readiness Assessment Brandon Moon on LinkedIn Upcoming Book: From Job to Asset Connect with Brandon LinkedIn: Brandon Moon Website: tdpineadvisors.com

    39 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Our Unscripted Collaborative hosts Keith Bresee, Zaneta Chuniq, Keiron Bailey & 17 year SEO industry expert Jeremy Rivera are having unscripted interviews small business owners, founders and creators across the United States, learning about their challenges, successes and insights into the world of SMBs.